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First Student

Supervisor Route

Edmonton, AB, Canada

Compensation: $50,000 · Full-time

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Job details

Pay: Compensation: $50,000
Job type: Full-time
Experience: 1–3 years of supervisory or management experience, preferably in school bus transportation or a related industry.
Posting language: English
Posted: Oct 28, 2026

Original job description

The Route Supervisor is responsible for overseeing and coordinating daily school transportation operations to ensure safe, efficient, and reliable service.

Working closely with the Location Manager, dispatch team, drivers, and maintenance staff, the Route Supervisor ensures routes are properly assigned, schedules are maintained, and operational issues are resolved promptly.

This position also plays a key role in supporting driver performance, maintaining safety and compliance standards, and delivering excellent customer service. The Route Supervisor provides hands-on coaching, promotes teamwork, and supports continuous improvements in daily operations.

Key Responsibilities

Route Operations & Dispatch

Supervise daily transportation operations, ensuring routes are completed safely, efficiently, and on schedule.
Coordinate with dispatch to manage route assignments, vehicle availability, and driver coverage.
Monitor daily route performance and address operational challenges or service disruptions.
Collaborate with driver supervisors, administrative personnel, and maintenance teams to ensure smooth operations.
Respond to driver concerns and resolve transportation-related issues promptly.
Maintain effective communication with customers, transportation authorities, and other stakeholders.

Driver Supervision & Team Development

Provide guidance, coaching, and ongoing support to drivers and operational employees.
Promote a positive work environment through training, constructive feedback, and leading by example.
Assist with interviewing, selecting, and onboarding new drivers.
Support employee training, development, and performance improvement.
Assist the Location Manager with employee relations and workforce planning.

Safety & Compliance

Ensure compliance with company policies, safety procedures, and applicable transportation regulations.
Promote safe driving practices and a strong safety culture.
Participate in the Joint Health and Safety Committee.
Assist with accident investigations, incident reporting, and WSIB-related documentation.
Ensure compliance with Ontario transportation legislation and CVOR requirements.

Administrative & Operational Support

Assist with route planning, scheduling, and operational reporting.
Support budget preparation and operational cost management.
Prepare monthly operational reports, including fuel usage, payroll, and other key performance measures.
Coordinate off-site vehicle parking arrangements and maintain accurate records.
Support fuel card administration and vehicle maintenance coordination.
Assist with implementing company policies, procedures, and operational initiatives.
Perform additional duties and special projects as assigned.

Qualifications

College diploma or university degree preferred.
1–3 years of supervisory or management experience, preferably in school bus transportation or a related industry.
Strong understanding of transportation operations, route scheduling, and dispatch procedures.
Demonstrated leadership, coaching, and problem-solving skills.
Excellent communication, organizational, and customer service abilities.
Knowledge of applicable transportation safety regulations and Ontario's Highway Traffic Act.
Proficiency in Microsoft Office applications and general computer systems.
Basic knowledge of vehicle maintenance and troubleshooting.
Ability to manage competing priorities in a fast-paced environment.
Appropriate driver's licence(s), as required for the position.

Compensation: $50,000

Work Environment

This position operates in both an office and bus yard environment. Occasional travel to customer locations and other operational sites may be required.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

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More about this job

Responsibilities

The Route Supervisor oversees daily school transportation operations, including dispatch coordination, route assignments, and driver performance management. They also ensure compliance with safety regulations and support the Location Manager in administrative and operational tasks.

Requirements

Candidates should have 1–3 years of supervisory experience, preferably in school bus transportation, and a college diploma or university degree. Proficiency in Microsoft Office and knowledge of transportation safety regulations and the Highway Traffic Act are required.

Skills

Transportation operations
Route scheduling
Dispatch procedures
Leadership
Coaching
Problem-solving
Communication
Organizational skills
Customer service
Safety regulations
Microsoft Office
Vehicle maintenance
Troubleshooting
Workforce planning
Incident reporting

Visa sponsorship

Not detected in the job text

Keywords

Transportation
School bus
Dispatch
Route planning
Safety compliance
CVOR
Highway Traffic Act
WSIB
Fleet management
Operations management
Coaching
Microsoft Office
Budgeting
Payroll
Incident investigation
Workforce planning
Logistics

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