Jobs in Canada

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Added 4 hours ago
Senior Data Scientist Implementation and Codification
National Bank of Canada
Richmond Hill, ON
Full-time
As part of the Credit Risk Analytics sector, you’ll be on a team of 24 of colleagues and you’ll report to the Senior Director. Our team stands out for expertise in model development, model…
Added 6 hours ago
Manager, Collections
Rogers Bank
Milton, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 6 hours ago
Manager, Collections
Rogers Bank
New Minas, NS
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 6 hours ago
Manager, Collections
Rogers Bank
Prince George, BC
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 6 hours ago
Manager, Collections
Rogers Bank
Orangeville, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 6 hours ago
Manager, Collections
Rogers Bank
Bowmanville, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 6 hours ago
Manager, Collections
Rogers Bank
Whitchurch-Stouffville, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 10 hours ago
Director of PET Manufacturing
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
Full-time
Strong business acumen, including budgeting, contract support, network planning, and risk-based decision-making.
Added 11 hours ago
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 12 hours ago
Manager, Collections
Rogers Bank
Quebec, QC
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 12 hours ago
Manager, Collections
Rogers Bank
Sherbrooke, QC
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 12 hours ago
Manager, Collections
Rogers Bank
Markham, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 12 hours ago
Manager, Collections
Rogers Bank
Pointe-Claire, QC
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 12 hours ago
Manager, Collections
Rogers Bank
Aurora, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 17 hours ago
Director of Business Development
Querentia
Toronto, ON · Greater Toronto Area, Canada
Contract
Querentia is seeking an experienced Business Development Director to lead new client acquisition across Canada, driving growth through direct enterprise relationships, systems integrator…
Added 20 hours ago
Policy Analyst
Helic & Co
Canada
Full-time
…multiplier for senior leadership - particularly the Executive Director and CEO - by transforming complex, ambiguous, or politically sensitive issues into clear, actionable…
Added 21 hours ago
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
Full-time
As a Risk Modelling Services, Actuarial P&C Director, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but…
Added 1 day ago
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 1 day ago
Associate Director - Decision Science
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
Adherence and Retention: Deploy models that detect early risk signals from dispense intervals, hub interactions, and scheduling patterns to reduce discontinuation.
Added 1 day ago
Human Resources Business Partner
WalterFedy
Calgary, AB
Full-time
The HR Business Partner is the first point of support with all levels in the organization to align people strategies with organizational goals. This role provides strategic and operational…
Added 1 day ago
Technology Lead (Director), Enterprise Platforms and Operations
Tundra Technical Solutions
Toronto, ON
$140,000 to $145,000 CAD / year
Full-time
…organizational "switchboard," bridging technical teams and executive business partners to ensure our technology portfolio directly enables business capabilities, scales efficiency, and…
Added 21 days ago
Manager, Collections
Rogers Bank
Beloeil, QC
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 2 days ago
Director, Strategic Content (Global Security)
Royal Bank of Canada
Toronto, ON
Full-time
Join RBC as the Director, Strategic Content and play a pivotal role in driving the vision and presence of Global Security (GS). As part of the Strategic Initiatives & Regulatory Delivery…
Added 2 days ago
Director, Legal - Canada
Gilead Sciences
Mississauga, ON · CA - ON - Mississauga
$211,480 to $273,680 CAD / year
Full-time
…fast-paced environment and is passionate about partnering with the business to drive meaningful outcomes. This role offers the opportunity to act as a trusted advisor, shaping key decisions…
Added 5 days ago
Director, Wholesale AIRB Modeling
BMO
Toronto, ON · FCP
Full-time
This is a rare opportunity to shape the models that underpin wholesale credit risk decisions for a leading Canadian bank. As Director, Wholesale AIRB Modeling you will lead the evolution of…

First West

Director, Business Process Engineering & AI Enablement

Langley (District), BC, Canada
200-19933 88th Ave, Langley, BC, V2Y 4K5, Canada

Education: Bachelor’s degree
Experience: 9+ years of progressive experience in AI, process automation, business process engineering, or related fields.
Posting language: English
Posted: Jul 23, 2026

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Original job description

We are currently seeking a Director, Business Process Engineering & AI Enablement to join our team.

The Director, Business Process Engineering & AI Enablement is responsible for the execution of the strategy, roadmap, and delivery of AI enablement, process automation, and business process engineering capabilities across Tru Cooperative Bank. This role partners with business units to identify, analyze, and solve operational challenges through a lifecycle that begins with business analysis, advances through process engineering and optimization, and results in automation or AI-enabled solutions where appropriate. The Director leads teams across AI Business Solutions (including Copilot and workplace tools), Business Process Engineering, and Process Automation to translate business needs into defined use cases, improved processes, and technology-enabled outcomes. Acting as a bridge between business and technology teams, this role ensures opportunities are defined, processes are designed for impact, requirements are transitioned to Technology teams when solution build or integration is required, and team members are educated on AI enablement best practices. Through business process engineering, automation and AI enablement, the Director drives efficiency, improves team member and member experiences, and delivers productivity and scalability gains.

Here’s what would be included as a part of your typical day

Team Leadership: Provides leadership across multiple teams, ensuring alignment of priorities, objectives and outcomes. Develops team capabilities through coaching, performance management, and succession planning, while fostering a culture of innovation, curiosity, and continuous improvement. Oversees resourcing, budget management, and workforce planning to support evolving business and technology needs.
Strategy & Capability Leadership: Executes on enterprise strategy and roadmap for AI enablement, business process engineering, and process automation. Positions these capabilities as enablers of operational excellence, productivity, and digital transformation, with business analysis informing process design and optimized processes enabling automation. Establishes standards for identifying AI use cases within existing business processes, teaching best practices, and guiding responsible adoption of approved AI tools. Continuously evaluates emerging technologies (e.g., AI copilots, agentic tools) to identify opportunities to enhance capabilities and accelerate value delivery.
Business Problem Identification & Solution Translation: Partners with business units to identify, assess, and prioritize operational challenges and opportunities. Leads discovery, business analysis, and process mapping to diagnose root causes and define high-value use cases. Translates business problems into clear use cases, requirements, and solution options, applying process engineering, automation, and AI-enabled approaches in the right sequence.
Process Engineering & Optimization: Establishes and leads a business process engineering capability to standardize, simplify, and optimize processes. Promotes process design, and continuous improvement. Drives process redesign to improve efficiency, reduce risk, and enhance user experiences before solutions are automated or transitioned for technology delivery.
Solution Design & Enablement: Oversees the analysis, framing, and enablement of business process engineering, process automation and AI-enabled solutions, ensuring alignment with business objectives, process design, and enterprise architecture. Drives adoption of AI workplace tools (e.g., Copilot) and self-service solutions by teaching best practices, supporting practical use cases, and helping teams embed approved tools into daily work. Ensures solution concepts are scalable, repeatable, and aligned with governance, risk, and security requirements.
Delivery & Technology Collaboration: Acts as a key interface between business teams and developer teams. Ensures well-defined requirements, use cases, and solution designs are transitioned effectively for development and deployment. Partners with AI Technology and stakeholders when solution build, integration, or advanced AI engineering is required.
Performance & Value Realization: Defines and tracks key performance indicators (e.g., productivity gains, cycle time reduction, automation rates, adoption metrics). Ensures initiatives deliver measurable business value and align with enterprise priorities. Continuously monitors outcomes and refines approaches to maximize impact.
Stakeholder Collaboration: Builds strong relationships with leaders, business units, and Centres of Expertise to drive alignment and adoption. Acts as a trusted advisor on business process engineering, process automation and AI best practices, use-case identification, automation, and process optimization opportunities. Communicates strategy, priorities, and outcomes clearly to leadership.
Risk Management & Governance: Ensures adherence to regulatory, risk, and security requirements related to AI and automation. Establishes governance frameworks for responsible AI use, process standardization, and automation controls. Oversees risk identification, mitigation, and compliance within all initiatives.

Required Skills, Experience & Qualifications

Bachelor’s Degree in Information Technology, Computer Science, Engineering, Business, or related discipline required or an equivalent combination of experience and education.
Financial services experience considered an asset.
9+ years of progressive experience in AI, process automation, business process engineering, or related fields.
Experience leading multidisciplinary teams and enterprise-wide initiatives.
Experience with process mapping, re-engineering methodologies (Lean, Six Sigma), and continuous improvement practices.
Knowledge of AI tools (e.g., Copilot, agentic AI), AI adoption practices, process automation platforms, and workflow technologies.
Strong understanding of program management & IT delivery and cross-functional collaboration models.
Excellent communication, facilitation, and coaching skills to teach AI enablement best practices and drive alignment and decision-making.
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

Travel

Overnight travel is required 7-12 times per year.

#trucooperativebank

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More about this job

Responsibilities

The Director leads the strategy and delivery of AI enablement, process automation, and business process engineering across the bank. This role bridges business and technology teams to optimize operational challenges and drive productivity gains through AI-enabled solutions.

Requirements

Requires a Bachelor's degree and over 9 years of progressive experience in AI, process automation, or business process engineering. Candidates must have expertise in Lean or Six Sigma methodologies and experience leading multidisciplinary teams in an enterprise environment.

Skills

AI Enablement
Business Process Engineering
Process Automation
Lean
Six Sigma
Process Mapping
Program Management
IT Delivery
Stakeholder Management
Risk Management
Business Analysis
Change Management
Strategic Planning
Performance Tracking
Coaching
Cross-functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

AI
Copilot
Agentic AI
Process Automation
Business Process Engineering
Lean
Six Sigma
Digital Transformation
Operational Excellence
Financial Services
Workflow Technologies
KPIs
Governance
Risk Management
Enterprise Architecture
Business Analysis
Process Mapping
Continuous Improvement
Scalability
Productivity

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