We are currently seeking a Director, Oracle ERP Product Management to join our team.
The Director, Oracle ERP Product Management provides strategic and enterprise leadership for Oracle ERP, Financial Services applications (OFSAA) and related systems across the IT organization. Establishes the vision, strategy, governance, configuration standards, patterns, and operational practices to drive consistency, quality, security, scalability and operational excellence across teams and domains. The role is responsible for the technical product roadmap for Oracle ERP, aligning platform evolution to business strategy, regulatory expectations, technology architecture and operational reliability. Provides leadership and oversight for a portfolio of ERP initiatives, including major platform upgrades, integrations, modernization, sustainment, and emerging technology capabilities.
Here’s what would be included as a part of your typical day
- Leadership: Provides leadership and direction for Oracle technology, product management, operations and support functions. Establishes long-term priorities and operating models that optimize service delivery in alignment with IT strategies, enterprise architecture, and business plans through DevOps practices, AI-driven operations, automation, streamlined processes, and well-defined service levels. Oversees workforce planning, professional development, performance management, and the development of critical ERP capabilities required to support current and future organizational needs.
- ERP Configuration and Operational Standards: Establishes and governs enterprise-wide ERP configuration standards (configuration, scripting, testing, quality gates, documentation). Provides oversight to ensure IT teams and strategic partners consistently adopt high-quality SDLC processes, engineering practices, operational controls, and performance metrics. Establishes governance mechanisms to monitor adherence, manage exceptions, and drive continuous improvement across internal teams and outsourced development and support partners.
- Oracle ERP and OSFAA Technical Product Management: Owns the technical product roadmap for Oracle ERP, including requirements governance, investment prioritization, platform evolution, vendor and partner planning, lifecycle management and technical debt. Provides strategic direction for major upgrades, integrations, and sustainment initiatives and guide solution option analyses, investment recommendations, and business cases to support enterprise technology decisions.
- Delivery Leadership & Portfolio Execution: Manages portfolio of platform, module upgrades and application enhancements, ensuring delivery consistently reflects and reinforces best practices for high-quality, efficient execution. Oversees pilot implementations of new capabilities up to, and including, full scale rollouts. Oversees effective use of Generative AI tools for Oracle operations.
- Team Support & Collaboration: Provides strategic leadership for the Oracle technology team and exercises significant influence across the organization to drive Oracle-related priorities and outcomes. Leads and guides cross-functional stakeholders across Finance, HR, Treasury, Risk, Technology, Security, Compliance, and the Business, establishing alignment and appropriate governance across competing priorities. Provides enterprise-level direction on Oracle priorities, including data and AI considerations, and aligns multiple stakeholders to operationalize the Oracle platform and achieve desired business outcomes.
- Risk, Security & Compliance: Provide leadership and oversight for technology risk, security, regulatory compliance, and audit requirements across the Oracle ERP environment. Ensures product strategies, engineering standards, architecture, and operational practices incorporate identity, privacy, cybersecurity, resiliency, quality, change management, and appropriate risk controls. Maintains awareness of relevant regulatory guidelines, including OSFI and CDIC requirements affecting Oracle platforms and related business functions.
- Relationship Building & Communication: Builds trusted relationships with senior IT and business leaders, Oracle, strategic technology partners, suppliers and industry groups. Communicates direction, standards, and technical decisions clearly to technical and non-technical audiences.
- Strategic and Technical Oversight: Provide oversight and guidance for ERP design, as-built, operational, architecture, and run documentation, ensuring consistency and alignment with enterprise standards.
Required Skills, Experience & Qualifications
- Bachelor’s degree in information technology or in a relevant field required.
- 8+ years progressive experience in ERP engineering, technology leadership and/or product management with significant experience in ERP, preferably Oracle and financial services.
- Significant experience establishing ERP strategy, governance, engineering standards, and operational practices across multiple teams or technology domains.
- Proven track record developing and executing ERP product strategies and roadmaps, leading complex integrations and major platform transformations, and managing strategic vendor relationships.
- Demonstrated experience providing technology leadership within a complex, regulated operating environment.
- Advanced communication and interpersonal skills to provide strategic advice, direction and guidance to senior business leaders, to establish alignment across complex stakeholder groups.
- Advanced strategic thinking, analytical, problem‑solving, and decision‑making skills to evaluate complex technical environments.
- Strong ability to influence platform, architecture, development, operations and delivery teams to adopt, establish and continuously improve engineering and product management practices.
- Strong negotiation abilities to work effectively with Oracle, strategic technology partners, suppliers, and industry groups, acting as an influential organizational representative and technology leader.
- Strong ability to lead through ambiguity, manage competing priorities, and make informed decisions involving material business, technology, operational, and risk considerations.
- Expert knowledge of the concepts, theories, practices and techniques of the information technology field, with emphasis on ERP and technology, and related product management.
- Expertise in ERP configuration, testing strategies, and ERP Management and Operations.
- Advanced knowledge of the relevant regulatory requirements and other governing practices and principles.
- Strong financial and business acumen to establish investment priorities, evaluate technology options, and align platform strategy with strategic organizational objectives.
- Strong understanding of Generative AI, AI-driven operations, automation, and their responsible application across enterprise technology contexts.
- Ability to translate complex technology concepts and risks into clear recommendations for senior and executive audiences.
- Overnight travel may be occasionally required, up to 6 times per year
- Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
What’s in it for you:
First, we strive to make our team members feel genuinely rewarded. You’ll have:
- Mental health coverage and resources
- Customizable health benefits, as well as topped-up parental leave
- Performance-based compensation, employee banking advantages and group RRSP matching
- Vacation time and flexible work arrangements to support your lifestyle
We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.
We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back - in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.
By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.
Take the next step in your career as part of our team. Apply for this opportunity!
Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check.
Diversity, Equity, Inclusion & Belonging
At Tru Cooperative Bank, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.
We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.
If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it’s preparing materials in an alternate format, booking an accessible meeting room or other arrangement.
Your individuality is welcome here.
About Us
We’re a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit trucooperativebank.ca for more information on Tru Cooperative Bank.
Statement on AI Use:
In accordance with Ontario’s Employment Standards Act, we confirm that no artificial intelligence (AI) tools are used to screen, assess, or select applicants for this position. All applications are reviewed by our recruitment team.
Statement of Genuine Vacancy:
This posting represents a true and current vacancy within our organization. We are actively seeking to fill this role and welcome applications from qualified candidates.
Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.
