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Added 14 mins ago
Quality Technician
Husky Technologies
Bolton, ON
Full-time
…career development opportunities and a chance to be a part of a team that is the best in the world at what we do. APPLY TODAY – join the Husky…
Added 15 mins ago
Unit Claims Manager, Accident Benefits - Dispute Management Team
Intact FC
Toronto, ON · Mississauga, ON · Ajax, ON · Richmond Hill, ON
Full-time
…investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow…
Added 15 mins ago
Manager, Liquidity Risk Measurement
Royal Bank of Canada
Toronto, ON
Full-time
The Manager, Liquidity Risk Measurement is a key member of the Corporate Treasury liquidity center of expertise, responsible for measurement, analysis, and reporting of RBC's consolidated…
Added 15 mins ago
AI&T Manager – Common Core (steerable antennas)
MDA
Sainte-Anne-de-Bellevue, QC
Full-time
…space exploration and infrastructure. The global MDA Space team of more than 5,500 space experts has the knowledge and know-how to turn an audacious customer vision into an achievable…
Added 15 mins ago
Assistant Director of People & Culture (Contract)
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
Full-time
…& Culture Coordinator. It is responsible for the day‑to‑day operations of the People & Culture department. The Assistant Director of People & Culture is a true driver of the employee…
Added 15 mins ago
Heavy Duty Mechanic - Golden Triangle
Finning
Prince George, BC · Terrace, BC · Iskut 6, BC
Full-time
Finning Canada is seeking experienced Journeyperson Heavy Duty Mechanics to join our industry-leading team supporting operations across the Golden Triangle region. Working on a 14x14…
Added 15 mins ago
Senior Sales Response Manager, Loopio Champion
Loopio Inc.
Remote, Canada
$88,100 to $117,500 CAD / year
Full-time · Remote
…Loopio platform as the engine behind that work. As part of the member of the Solutions Consulting team, you’ll partner closely with Solutions Consultants and other senior stakeholders…
Added 15 mins ago
EPL Branch Manager - Woodcroft
City of Edmonton
AB
…Intellectual Freedom and Diversity and Inclusion. Working as a member of a system-wide team environment, you will make a real difference in people's lives every…
Added 29 mins ago
Seasonal Holiday Team Lead- Garden City Shopping Centre
Cherry Hill Programs
Winnipeg, MB
Part-time
Participate as a team member, ensuring photo operations run smoothly and effectively
Added 29 mins ago
Seasonal Holiday Team Lead- St. Vital Centre
Cherry Hill Programs
Winnipeg, MB
Part-time
Participate as a team member, ensuring photo operations run smoothly and effectively
Added 29 mins ago
Seasonal Holiday Team Lead- Kildonan Place
Cherry Hill Programs
Winnipeg, MB
Part-time
Participate as a team member, ensuring photo operations run smoothly and effectively
Added 29 mins ago
Conseiller.ère au service à la clientèle - Lebeau
Belron Canada inc
Victoriaville, QC
Full-time
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
Added 29 mins ago
Technology Service Delivery Lead
FTAI Aviation
Montreal, QC
Full-time
The Technology Service Delivery Lead runs IT support for FTAI Aviation’s Montreal site. The role is split between hands-on work and oversight. You handle incidents, requests, endpoints, and…
Added 29 mins ago
AI&T Manager – Common Core (steerable antennas)
MDA Space
Sainte-Anne-de-Bellevue, QC
Full-time
…space exploration and infrastructure. The global MDA Space team of more than 5,500 space experts has the knowledge and know-how to turn an audacious customer vision into an achievable…
Added 29 mins ago
Learning Specialist
AY Talent
Montreal, QC
$75,000 to $85,000 CAD / year
Full-time
Our client, a leading law firm in Canada and the USA, is looking to hire a Learning Specialist as a member of the IT Team, reporting to the Manager, Learning & Technology Adoption in the…
Added 29 mins ago
Forklift Operator - Dock Stocker
Metro Supply Chain
Markham, ON
Full-time
…more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner…
Added 29 mins ago
Mobile Member Advisor (Willoughby Branch)
Envision Financial
Langley (District), BC · Langley, BC
$46,900 to $50,200 USD / year
Full-time
We are currently seeking a Member Advisor - Mobile to join our team. This role is to support our branches in Langley, Surrey, Delta and Maple Ridge as needed.
Added 29 mins ago
PT - Outreach Worker - (Cowichan Valley Mobile Shower Program)
Connective
Duncan, BC
Internship
Participates as a member of the Connective team to ensure coordinated service delivery
Added 29 mins ago
Senior Project Manager
Prodigy Group
Toronto, ON
Full-time
…greatness. This collective dedication, encompassing of our executive team, senior management, and our highly talented field-level professionals, has propelled Prodigy to rapid success and a…
Added 30 mins ago
Insurance Administrator
Talent Acquisition Team at Westland Insurance. Text reply only.
Edmonton, AB
As an Insurance Administrator, you’ll flex your solid communication and technical skills to support a team of Personal Lines Advisors. You’ll play an integral role, providing day-to-day…
Added 30 mins ago
1st - 3rd Year HET Apprentices
Sunshine Village Corporation
Banff, AB
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
Added 30 mins ago
Vehicle Maintenance Mechanic II
Sunshine Village Corporation
Banff, AB
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
Added 30 mins ago
Small Engine Technician
Sunshine Village Corporation
Banff, AB
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
Added 30 mins ago
Vehicle Maintenance - Mechanics Helper
Sunshine Village Corporation
Banff, AB
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
Added 30 mins ago
Casual Residence Worker, Mental Health (Samara House Upstairs)
Connective
Maple Ridge, BC
Participates as a member of the Connective staff team

First West

Mobile Member Advisor (Willoughby Branch)

Langley (District), BC, Canada
20193 64 Ave, Langley, BC, V2Y 1M9, Canada

Education: High school diploma
Experience: 2 years of retail/customer service experience or equivalent required
Posting language: English
Posted: Sep 25, 2026

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Original job description

We are currently seeking a Member Advisor - Mobile to join our team. This role is to support our branches in Langley, Surrey, Delta and Maple Ridge as needed.

The Member Advisor – Mobile is responsible for providing exceptional customer service to current and potential members by completing member transactions, providing members with solutions to their financial needs, and/or referring members to an appropriate advisor. As this is a mobile role travel will be required to multiple branches within the region depending on coverage needs.

Here’s what would be included as a part of your typical day

Member Service: Provides exceptional customer service by providing advice and support to members; processes cash related transactions including, but not limited to: opening member accounts, deposits, withdrawals, utility payments, etc. May assist members in completing forms, term deposits and applications for credit/debit cards.
Branch Goals: Supports the achievement of annual branch goals and objectives through proactive promotion of Tru Cooperative Bank products and services, participating in branch campaigns, and actively seeking referral opportunities during interactions with members or potential members. Identifies member life stage and seeks opportunities to cross-sell or refer to an appropriate branch advisor. Achieves established individual sales and referral targets.
Branch Support: Performs administrative duties which may include, but not limited to: balancing the treasury, daily ATM maintenance and troubleshooting, preparing and distributing cash orders.
Additional Duties: Depending on the region and/or branch, the Member Advisor may be required to provide administrative support to branch advisors, make outgoing calls to members, complete compliance and/or audit activities, complete end to end processes related to ATM and night deposits, etc.
Other duties: As required by branch leadership. Utilizes the Day in the Life as a guideline to prioritize and manage schedules - to align efforts in reaching goals while offering a remarkable, consistent member experience across Tru Cooperative.

Branch/Regional Differentiation: Based on branch needs and staffing model, the following may apply to the Member Advisor - Mobile role:

Provide initial member contact and connect members with the appropriate advisor. Schedule member appointments for advisors, and any other duties required.

Required Skills, Experience & Qualifications

High School Diploma required
Completion of Tru Cooperative Sales Essentials Course, within 6 months of hire required
Must complete the internal Tru Cooperative certification program specific to this role within the required timeframe
College, Trade or Tech School Diploma (2 years) preferred
2 years of retail/customer service experience or equivalent required
Sales and cash handling experience preferred
Demonstrated ability to identify needs and recommend products and services to members.
Strong interpersonal skills and ability to build relationships with current and potential members.
Demonstrated ability to be positive, flexible to change and work in a busy environment.
Proficient in computer software programs e.g. Microsoft Office
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

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More about this job

Responsibilities

The Member Advisor provides exceptional customer service by processing financial transactions and identifying member needs to offer appropriate solutions. They also support branch goals through proactive product promotion and perform essential administrative duties such as treasury balancing and ATM maintenance.

Requirements

Candidates must have a high school diploma and at least two years of retail or customer service experience. Proficiency in Microsoft Office and the ability to travel between multiple branch locations are required.

Skills

Customer service
Cash handling
Sales
Relationship building
Interpersonal skills
Microsoft Office
Financial advice
Administrative support
ATM maintenance
Conflict resolution
Communication
Time management
Compliance
Audit activities
Cross-selling

Visa sponsorship

Not detected in the job text

Keywords

Member Advisor
Retail Banking
Customer Service
Cash Handling
Sales Targets
Financial Services
ATM Maintenance
Treasury Balancing
Cross-selling
Compliance
Audit
Microsoft Office
Relationship Management
Banking Operations
Branch Support

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