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Assistant Branch Manager Hamilton/Halton

  • Hamilton, ON, Canada

Salary Range: $69,931 to $96,155 annually. · Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Pay
Salary Range: $69,931 to $96,155 annually.
Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Why FirstOntario?

  • Competitive compensation packages
  • Top-tier health and wellness benefits, including comprehensive benefits packages
  • Enhanced mental health benefits through SunLife and TELUS Health
  • Exclusive banking benefits
  • Up to $1000 per year towards professional development
  • Pension Plan
  • Company-wide Employee Volunteer program (Blue Wave Program)
  • Employee and Family Assistance Program

Job Overview

Primary Duties and Responsibilities

The Assistant Branch Manager is responsible for supporting and developing dedicated employees to create memorable experiences for existing and new members while ensuring efficient branch operations across all Hamilton/Halton Region branches.

  • Support multiple branch operations where trademark member experience takes place with every interaction and business results soar
  • Regularly coach and provide feedback to the branches team members to enable them to have confidence in what they do, help them grow and drive to excel
  • Focus on end-to-end member experience to build and maintain incredible relationships with those who do business with us
  • Be a trusted advisor to help the teams so they too can help our members meet their short and long term financial goals
  • Steward digital and multichannel usage to meet members' needs
  • Actively support the development and execution of an effective plan to keep 3rd Party Generated Business on the books and consolidate other products for these new members with FirstOntario
  • Closely monitor and tightly maintain controls in accordance with policies to ensure operational integrity and perform credit quality functions
  • Involve the teams while you implement disciplined sales and services leadership processes and plans that deliver on member service and campaigns to support achieving annual financial targets
  • Be on top of your budget responsibilities by monitoring expense activities and taking prompt corrective action as required
  • Stay informed on local market activities and our competitive position relative to others in our communities

Job Specifications and Technical Requirements

  • Have a sound business acumen with a post-secondary degree or diploma in business, finance, or economics or an equivalent combination of education and industry experience
  • Have three (3) to five (5) years of retail branch experience that has made you a guru of our products and services
  • Have strong sales management skills in setting and monitoring sales targets, plans, pipelines and activities
  • Demonstrate with enthusiasm your sales experience preferably in the financial services/mortgage financing industry
  • Be confident and skilled in taking initiative, assessing requirements, developing plans and taking the lead in making plans a reality

This posting is for an existing vacancy.

Salary Range: $69,931 to $96,155 annually.

Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.

We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success. Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.
More about this job

Responsibilities

Support operations across Hamilton/Halton branches, coach and develop employees, and deliver strong member experiences and financial advice. Lead sales and service plans, monitor budgets and operational controls, support business retention and product consolidation, and track local market activity.

Requirements

Requires a post-secondary degree or diploma in business, finance, or economics, or an equivalent combination of education and industry experience. Candidates should have three to five years of retail branch experience, strong sales management skills, preferably financial services or mortgage financing experience, and the ability to take initiative and execute plans.

Skills

  • Branch Operations
  • Employee Coaching
  • Sales Management
  • Financial Advising
  • Digital Banking
  • Multichannel Banking
  • Business Development
  • Credit Quality
  • Operational Controls
  • Sales Target Management
  • Budget Management
  • Market Analysis
  • Financial Services
  • Mortgage Financing
  • Planning and Execution

Benefits

  • Competitive Compensation
  • Health and Wellness Benefits
  • Enhanced Mental Health Benefits
  • Exclusive Banking Benefits
  • Professional Development Funding
  • Pension Plan
  • Employee Volunteer Program
  • Employee and Family Assistance Program

Visa sponsorship

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Categories

  • Management & Leadership
  • Finance & Accounting
  • Sales
  • Customer Service & Support

Keywords

  • Credit Union
  • Retail Branch Banking
  • Branch Operations
  • Member Experience
  • Employee Development
  • Coaching
  • Sales Management
  • Sales Targets
  • Sales Pipelines
  • Financial Services
  • Mortgage Financing
  • Financial Goals
  • Digital Banking
  • Multichannel Banking
  • Third-Party Generated Business
  • Product Consolidation
  • Credit Quality
  • Operational Integrity
  • Policies and Controls
  • Sales and Service Campaigns
  • Financial Targets
  • Budget Monitoring
  • Expense Management
  • Local Market Analysis
  • Business Acumen

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