Endpoint Administrator
- Hamilton, ON, Canada
Salary Range: $69,931 to $96,155 annually. · Full-time
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Job details
- Pay
- Salary Range: $69,931 to $96,155 annually.
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Why FirstOntario?
The Endpoint Administrator will manage and support the organization's endpoint computing environment. This role is responsible for the administration, security, deployment, and lifecycle management of Windows, macOS, iOS, and Android devices across branch, corporate, and remote locations. The Endpoint Administrator will play a key role in delivering a secure and modern digital workplace through technologies such as Microsoft Intune, Autopilot, Microsoft Entra ID, Active Directory, Group Policy, mobile device management (MDM), endpoint security, automation, and application deployment. The successful candidate will work closely with Infrastructure, IT Security, Service Support Desk, and business stakeholders to ensure endpoint services meet operational, security, and regulatory requirements.
Role
Endpoint Management
This posting is for an existing vacancy.
Salary Range: $69,931 to $96,155 annually.
Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.
- Competitive compensation packages
- Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
- Enhanced mental health benefits through SunLife and TELUS Health
- Exclusive banking benefits
- Up to $1000 per year towards professional development
- Pension Plan
- Flex-work environment
- Company-wide Employee Volunteer program (Blue Wave Program)
- Employee and Family Assistance Program
The Endpoint Administrator will manage and support the organization's endpoint computing environment. This role is responsible for the administration, security, deployment, and lifecycle management of Windows, macOS, iOS, and Android devices across branch, corporate, and remote locations. The Endpoint Administrator will play a key role in delivering a secure and modern digital workplace through technologies such as Microsoft Intune, Autopilot, Microsoft Entra ID, Active Directory, Group Policy, mobile device management (MDM), endpoint security, automation, and application deployment. The successful candidate will work closely with Infrastructure, IT Security, Service Support Desk, and business stakeholders to ensure endpoint services meet operational, security, and regulatory requirements.
Role
Endpoint Management
- Administer and support enterprise Windows 11 and macOS devices.
- Manage and maintain corporate iPhone, iPad, and Android devices.
- Oversee the full endpoint lifecycle, including procurement, provisioning, deployment, upgrades, refreshes, and decommissioning.
- Develop and maintain standard operating system images and endpoint configuration standards.
- Administer Microsoft Intune for device management, application deployment, compliance, and configuration management.
- Design and maintain Windows Autopilot processes for zero-touch device deployment.
- Manage Microsoft Entra ID device registration and compliance integration.
- Implement and support Conditional Access and device-based security controls.
- Package, test, deploy, and support enterprise applications using Intune and related management platforms.
- Develop and maintain PowerShell and scripting solutions to automate operational tasks and improve service delivery.
- Maintain software inventories and ensure application currency across the enterprise.
- Troubleshoot application deployment and compatibility issues.
- Create, manage, and troubleshoot Group Policy Objects (GPOs).
- Support Active Directory administration related to endpoints and user computing.
- Implement endpoint configuration standards and security baselines.
- Maintain endpoint security controls including Microsoft Defender, BitLocker, FileVault, antivirus, and device compliance policies.
- Support regulatory, audit, and cybersecurity initiatives including ISO 27001 and financial industry security requirements.
- Investigate and remediate endpoint security vulnerabilities and compliance issues.
- Participate in security incident response activities involving endpoint devices.
- Act as a senior escalation point for endpoint-related incidents and service requests.
- Monitor endpoint health, patch compliance, and service performance metrics.
- Collaborate with Infrastructure, IT Security, and Service Support Desk teams on projects and operational initiatives.
- Create and maintain technical documentation, standards, procedures, and knowledge articles.
- College diploma or university degree in Information Technology, Computer Science, or a related discipline.
- Minimum of five (5+) years of experience supporting enterprise endpoint environments.
- Microsoft Certified: Endpoint Administrator Associate is considered an asset
- Strong hands-on experience with:
- Microsoft Intune
- Windows Autopilot
- Microsoft Entra ID
- Active Directory
- Group Policy Administration
- PowerShell Scripting
- Windows 11 Administration
- macOS Administration
- iOS and Android Device Management
- Experience with Microsoft Defender for Endpoint.
- Experience with Privileged Identity Management (PIM) and Conditional Access is considered an asset.
- Familiarity with ITIL-based service delivery processes is considered an asset.
- Experience supporting financial services, regulated industries, or cybersecurity frameworks is preferred.
- Experience integrating endpoint platforms with ServiceNow or similar ITSM solutions is preferred.
- Experience with enterprise application packaging and deployment.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
This posting is for an existing vacancy.
Salary Range: $69,931 to $96,155 annually.
Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.
More about this job
Responsibilities
Administer and secure the organization’s Windows, macOS, iOS, and Android endpoints throughout their lifecycle, including provisioning, deployment, configuration, patching, and decommissioning. Automate application and endpoint management, resolve escalated issues, maintain security and compliance, and collaborate with IT teams and business stakeholders.
Requirements
Requires a college diploma or university degree in Information Technology, Computer Science, or a related discipline, plus at least five years of enterprise endpoint support experience. Candidates should have hands-on experience with Intune, Autopilot, Entra ID, Active Directory, Group Policy, PowerShell, and endpoint platforms; financial services, security frameworks, and related certifications are assets or preferred.
Skills
- Microsoft Intune
- Windows Autopilot
- Microsoft Entra ID
- Active Directory
- Group Policy
- PowerShell Scripting
- Windows 11 Administration
- macOS Administration
- iOS and Android Device Management
- Microsoft Defender for Endpoint
- Conditional Access
- Endpoint Security
- Application Packaging and Deployment
- Troubleshooting
- Endpoint Lifecycle Management
- ITIL Service Delivery
Benefits
- Competitive Compensation
- Health and Wellness Benefits
- Health Spending Account
- Personal Spending Account
- Enhanced Mental Health Benefits
- Banking Benefits
- Professional Development Funding
- Pension Plan
- Flexible Work Environment
- Employee Volunteer Program
- Employee and Family Assistance Program
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Security & Safety
- Customer Service & Support
Keywords
- Microsoft Intune
- Windows Autopilot
- Microsoft Entra ID
- Active Directory
- Group Policy Objects
- PowerShell
- Windows 11
- macOS
- iOS
- Android
- Mobile Device Management
- Microsoft Defender for Endpoint
- BitLocker
- FileVault
- Conditional Access
- Privileged Identity Management
- Endpoint Security
- Endpoint Compliance
- Application Packaging
- Application Deployment
- Automation
- ServiceNow
- ITIL
- ISO 27001
- Cybersecurity
- Financial Services
- Device Provisioning
- Endpoint Lifecycle Management
- Microsoft Certified: Endpoint Administrator Associate