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Added 9 mins ago
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FirstOntario Credit Union

Endpoint Administrator

Hamilton, ON, Canada

Salary Range: $69,931 to $96,155 annually. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $69,931 to $96,155 annually.
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Why FirstOntario?

Competitive compensation packages
Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
Enhanced mental health benefits through SunLife and TELUS Health
Exclusive banking benefits
Up to $1000 per year towards professional development
Pension Plan
Flex-work environment
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program

Job Overview

The Endpoint Administrator will manage and support the organization's endpoint computing environment. This role is responsible for the administration, security, deployment, and lifecycle management of Windows, macOS, iOS, and Android devices across branch, corporate, and remote locations. The Endpoint Administrator will play a key role in delivering a secure and modern digital workplace through technologies such as Microsoft Intune, Autopilot, Microsoft Entra ID, Active Directory, Group Policy, mobile device management (MDM), endpoint security, automation, and application deployment. The successful candidate will work closely with Infrastructure, IT Security, Service Support Desk, and business stakeholders to ensure endpoint services meet operational, security, and regulatory requirements.

Role

Endpoint Management

Administer and support enterprise Windows 11 and macOS devices.
Manage and maintain corporate iPhone, iPad, and Android devices.
Oversee the full endpoint lifecycle, including procurement, provisioning, deployment, upgrades, refreshes, and decommissioning.
Develop and maintain standard operating system images and endpoint configuration standards.

Microsoft Endpoint Ecosystem

Administer Microsoft Intune for device management, application deployment, compliance, and configuration management.
Design and maintain Windows Autopilot processes for zero-touch device deployment.
Manage Microsoft Entra ID device registration and compliance integration.
Implement and support Conditional Access and device-based security controls.

Application Deployment & Automation

Package, test, deploy, and support enterprise applications using Intune and related management platforms.
Develop and maintain PowerShell and scripting solutions to automate operational tasks and improve service delivery.
Maintain software inventories and ensure application currency across the enterprise.
Troubleshoot application deployment and compatibility issues.

Active Directory & Policy Management

Create, manage, and troubleshoot Group Policy Objects (GPOs).
Support Active Directory administration related to endpoints and user computing.
Implement endpoint configuration standards and security baselines.

Security & Compliance

Maintain endpoint security controls including Microsoft Defender, BitLocker, FileVault, antivirus, and device compliance policies.
Support regulatory, audit, and cybersecurity initiatives including ISO 27001 and financial industry security requirements.
Investigate and remediate endpoint security vulnerabilities and compliance issues.
Participate in security incident response activities involving endpoint devices.

Operational Support

Act as a senior escalation point for endpoint-related incidents and service requests.
Monitor endpoint health, patch compliance, and service performance metrics.
Collaborate with Infrastructure, IT Security, and Service Support Desk teams on projects and operational initiatives.
Create and maintain technical documentation, standards, procedures, and knowledge articles.

Required Skills

College diploma or university degree in Information Technology, Computer Science, or a related discipline.
Minimum of five (5+) years of experience supporting enterprise endpoint environments.
Microsoft Certified: Endpoint Administrator Associate is considered an asset
Strong hands-on experience with:
Microsoft Intune
Windows Autopilot
Microsoft Entra ID
Active Directory
Group Policy Administration
PowerShell Scripting
Windows 11 Administration
macOS Administration
iOS and Android Device Management
Experience with Microsoft Defender for Endpoint.
Experience with Privileged Identity Management (PIM) and Conditional Access is considered an asset.
Familiarity with ITIL-based service delivery processes is considered an asset.
Experience supporting financial services, regulated industries, or cybersecurity frameworks is preferred.
Experience integrating endpoint platforms with ServiceNow or similar ITSM solutions is preferred.
Experience with enterprise application packaging and deployment.
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service skills.

This role is hybrid in Stoney Creek, ON.

This posting is for an existing vacancy.

Salary Range: $69,931 to $96,155 annually.

Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

Apply About employer

More about this job

Responsibilities

Administer and secure the organization’s Windows, macOS, iOS, and Android endpoints throughout their lifecycle, including provisioning, deployment, configuration, patching, and decommissioning. Automate application and endpoint management, resolve escalated issues, maintain security and compliance, and collaborate with IT teams and business stakeholders.

Requirements

Requires a college diploma or university degree in Information Technology, Computer Science, or a related discipline, plus at least five years of enterprise endpoint support experience. Candidates should have hands-on experience with Intune, Autopilot, Entra ID, Active Directory, Group Policy, PowerShell, and endpoint platforms; financial services, security frameworks, and related certifications are assets or preferred.

Skills

Microsoft Intune
Windows Autopilot
Microsoft Entra ID
Active Directory
Group Policy
PowerShell Scripting
Windows 11 Administration
macOS Administration
iOS and Android Device Management
Microsoft Defender for Endpoint
Conditional Access
Endpoint Security
Application Packaging and Deployment
Troubleshooting
Endpoint Lifecycle Management
ITIL Service Delivery

Benefits

Competitive Compensation
Health and Wellness Benefits
Health Spending Account
Personal Spending Account
Enhanced Mental Health Benefits
Banking Benefits
Professional Development Funding
Pension Plan
Flexible Work Environment
Employee Volunteer Program
Employee and Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Intune
Windows Autopilot
Microsoft Entra ID
Active Directory
Group Policy Objects
PowerShell
Windows 11
macOS
iOS
Android
Mobile Device Management
Microsoft Defender for Endpoint
BitLocker
FileVault
Conditional Access
Privileged Identity Management
Endpoint Security
Endpoint Compliance
Application Packaging
Application Deployment
Automation
ServiceNow
ITIL
ISO 27001
Cybersecurity
Financial Services
Device Provisioning
Endpoint Lifecycle Management
Microsoft Certified: Endpoint Administrator Associate

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