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PL
Food services manager
Popeyes Louisiana Kitchen
North York, ON
- From $37 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 5 mins ago
DF
Store manager - retail
Drummond’s fuel
Manotick, ON
- From $43.27 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 5 mins ago
P/
Operations manager, restaurant
Petro-Canada / A&W - Summerside
Edmonton, AB
- From $36.5 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Comox, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Newmarket, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Vancouver, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Aurora, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Abbotsford, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Maple Ridge, BC
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 14 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 14 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
London, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
W
Front End Checkout Team Associate
Walmart
Ottawa, ON
- Part-time
2.Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 19 mins ago
RS
Restaurant manager
Rajdhani sweets and Restaurant
Mississauga, ON
- From $38 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Added 23 mins ago
MM
Operations manager, food and beverage service
MOM'S MASALA RASOI FOOD SERVICE LTD.
Surrey, BC
- From $47 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 26 mins ago
BP
Restaurant assistant manager
Boston Pizza
Vancouver, BC
- From $38.5 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 27 mins ago
TH
Assistant manager - food services
Tim Hortons
Langford, BC
- From $27.69 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 29 mins ago
CM
Manager, Insolvency
Crowe MacKay LLP
Vancouver, BC
- Full-time
We are looking for a Manager to join our Insolvency & Restructuring team in Vancouver.
Added 29 mins ago
RB
Warehouse Associate
RS Breakers and Controls Inc.
Saskatoon, SK
- $25 CAD / hour
- Full-time
Reports to: Branch Manager / Operations Manager
Added 30 mins ago
DQ
Food services manager
Dairy Queen Union Street
Fredericton, NB
- From $17.85 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 32 mins ago
JS
Records manager - business services
JunApril Solutions Ltd
Scarborough, ON
- From $60 CAD / hour
- Full-time
- Hybrid
Added 34 mins ago
UF
Manufacturing plant manager
UK Foam Ltd.
Lindsay, ON
- From $54 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

FirstOntario Credit Union

Member Experience Representative

Hamilton, ON, Canada

Salary: $27.36 per hour · Full-time

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Job details

Pay: Salary: $27.36 per hour
Job type: Full-time
Apply by: Nov 9, 2026
Experience: 3 years office, credit union/ bank experience or demonstrated experience
Posting language: English
Posted: Oct 10, 2026

Original job description

Why FirstOntario?

Competitive compensation packages
Top-tier health and wellness benefits, including comprehensive benefits packages and a yearly Personal Spending Account
Enhanced mental health benefits through SunLife and TELUS Health
Exclusive banking benefits
Pension Plan
Up to $1000 per year towards professional development
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program

Job Overview

The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members' financial needs. The Member Experience Representative will provide relevant, timely and accurate financial advice to members and prospective members to meet their financial goals, and to become the financial institution of choice. The Member Experience Representative must be a team player and willing to go above and beyond to provide the optimal member experience. The Member Experience Representative will assist with achieving the goals and objectives relating to business development as set forth by the Branch Manager at multiple branches.

Role

Sales

Uncover and identify opportunities with members and prospective members
Responsible for proactive business development activities and fulfilment both internally and outside the branch.
Provide products and services to members to increase share of wallet and ensure we are the primary financial institution of choice.
Utilize the sales cycle to optimize value for members and fully capture all sales & service opportunities including follow up by using our Membership Relationship Management (MRM).
Provide relevant and qualified referrals based on business plan and assigned goals (i.e. Wealth Management, Commercial, Investments).
Accountable for achieving goals for a portfolio of members as set out by the Branch Manager

Service

Must adhere to FirstOntario Credit Union's Member Experience standards with all of our external and internal members along with external partners.
Must promote all alternative delivery channels to the Member including but not limited to online banking, PAT, mobile banking etc.
Operate and make decisions within prescribed delegated authorities including but not limited to guidelines outline in your "letter of authority"
Provide prompt, accurate efficient transactional service to members, including deposits, withdrawals, cheque cashing, member cards and pinning, cheque ordering and general statement inquiries
Required to backup traditional MSR, & MC roles
Assist / relieve other positions or with duties in the home branch or other branches within region as

Operations

Complete branch opening and closing activities, as required or
Perform all audits, processes and proofing as required
Balance cash daily or as instructed
Provide credit and non-credit administration support to Management and other staff as required (reporting, member correspondence, etc.)
Assist in maintaining combinations and safety deposit box records and controls
Perform custodian functions according to policy and procedures with respect to cash custody, safeguarding and securities. This includes cash orders and shipments, teller crosses, and managing branch cash holding
Consider health & safety as a primary concern to ensure the overall well-being of the department and members

Job Specifications

Must complete other job-related courses and certificates as required
Competent knowledge of Microsoft Office Suite
A knowledge of the Financial Services Industry as well as active correspondence of competitors benchmarks and standards
Must have demonstrated interpersonal and communication
Must be able to work well with a minimum of supervision
Must be capable of working as a team player, willing to assist other staff as required
Must have a positive attitude and will go above and beyond
Position expectation meeting will be required prior to awarding the position

Job Requirements

Grade 12 or equivalent
Must have the demonstrated efficiency, technical knowledge, and ability to perform the job
3 years office, credit union/ bank experience or demonstrated experience

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

This posting is for an existing vacancy.

Salary: $27.36 per hour

Apply About employer

More about this job

Responsibilities

Deliver exceptional member service and relevant financial advice, identify member needs, and recommend products and services to support financial goals and business development targets. Perform branch transactions and operational duties, including cash balancing, audits, administrative support, and assisting staff across branches.

Requirements

Requires Grade 12 or equivalent and at least three years of office, credit union, or banking experience, or demonstrated equivalent experience. Candidates must have relevant technical knowledge, Microsoft Office proficiency, strong communication and interpersonal skills, and the ability to work independently and as part of a team.

Skills

Member Service
Financial Advice
Sales
Business Development
Needs Identification
Relationship Management
Referrals
Transactional Service
Cash Handling
Credit Administration
Microsoft Office
Communication
Interpersonal Skills
Teamwork
Auditing
Branch Operations

Benefits

Competitive Compensation
Health And Wellness Benefits
Personal Spending Account
Enhanced Mental Health Benefits
Exclusive Banking Benefits
Pension Plan
Professional Development Funding
Employee Volunteer Program
Employee And Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Credit Union
Banking
Financial Services
Member Experience
Member Service
Financial Advice
Business Development
Sales Cycle
Wealth Management
Commercial Banking
Investments
Online Banking
Mobile Banking
Automated Teller
Microsoft Office Suite
Deposits
Withdrawals
Cheque Cashing
Cash Balancing
Branch Operations
Audits
Credit Administration
Safety Deposit Boxes
Cash Custody
Health And Safety

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