Member Service Centre Representative (Part-Time)
- St. Catharines, ON, Canada
Salary: $26.03 per hour · Part-time
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Job details
- Pay
- Salary: $26.03 per hour
- Job type
- Part-time
- Apply by
- Experience
- 3 years office, credit union / bank cash experience
- Posting language
- English
- Posted
Original job description
Why FirstOntario?
Primary Duties and Responsibilities
Provide prompt, efficient and courteous transactional sales and service to members over the phone. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Professionally and efficiently perform sales, service, and operational accountabilities as outlined below.
Job Specifications and Technical Requirements
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.
This position is for an existing vacancy.
Salary: $26.03 per hour
- Competitive compensation packages
- Top-tier health and wellness benefits, including comprehensive benefits packages and a yearly Personal Spending Account
- Enhanced mental health benefits through SunLife and TELUS Health
- Exclusive banking benefits
- Up to $1000 per year towards professional development
- Pension Plan
- Hybrid work environment
- Company-wide Employee Volunteer program (Blue Wave Program)
- Employee and Family Assistance Program
Primary Duties and Responsibilities
Provide prompt, efficient and courteous transactional sales and service to members over the phone. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Professionally and efficiently perform sales, service, and operational accountabilities as outlined below.
Job Specifications and Technical Requirements
- Grade 12 or equivalent
- 3 years office, credit union / bank cash experience
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.
This position is for an existing vacancy.
Salary: $26.03 per hour
More about this job
Responsibilities
Provide prompt, efficient, and courteous transactional sales and service to members by phone. Proactively ensure members' needs are met and refer them to other staff when appropriate, while completing sales, service, and operational duties.
Requirements
Applicants must have Grade 12 or equivalent and three years of office, credit union, or bank cash experience. The employer encourages applications from candidates who do not meet every listed qualification.
Skills
- Telephone Customer Service
- Transactional Sales
- Member Service
- Account Support
- Needs Assessment
- Referrals
- Cash Handling
- Banking Operations
- Credit Union Operations
- Professional Communication
Benefits
- Health And Wellness Benefits
- Personal Spending Account
- Enhanced Mental Health Benefits
- Exclusive Banking Benefits
- Professional Development Funding
- Pension Plan
- Hybrid Work Environment
- Employee Volunteer Program
- Employee And Family Assistance Program
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Finance & Accounting
- Sales
Keywords
- Member Services
- Customer Service
- Telephone Service
- Transactional Sales
- Banking
- Credit Union
- Cash Handling
- Account Operations
- Member Needs Assessment
- Referrals
- Sales
- Service Operations
- Grade 12
- Office Experience
- Part-Time
- Hybrid Work