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Added 15 mins ago
L
Branch Manager
LendDirect
Canada
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 15 mins ago
AF
Branch Manager
Attain Finance
Canada
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 55 mins ago
WS
Employment Consultant
WCG Services
Kelowna, BC
- Full-time
You love communication and using your customer service focus to assist clients to find employment. As an Employment Consultant, you’ll motivate and support clients through…
Added 56 mins ago
Overnight Maintenance
McDonald's
Winnipeg, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 56 mins ago
Overnight Maintenance
McDonald's
Winnipeg, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 56 mins ago
Overnight Maintenance
McDonald's
Winnipeg, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 56 mins ago
Overnight Maintenance
McDonald's
Winnipeg, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 1 hour ago
Aircraft Component Fabricator
I M P Group International Inc.
Amherst, NS
Our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in…
Added 1 hour ago
CNC Machinist
I M P Group International Inc.
Amherst, NS
Our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in…
Added 1 hour ago
CC
Member Services Representative (Full-time) - Kelowna
Coast Capital Savings
Kelowna, BC
- Full-time
On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify…
Added 1 hour ago
C
Financial Services Representative
CIBC
Langley (District), BC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 1 hour ago
PH
RECEPTIONIST
ParaMed Home Health Care
Calgary, AB
- Part-time
…answering inquiries in a positive and professional manner, representative of…
Added 1 hour ago
IF
Account Manager Combo BDM / CDM
Impact Fulfillment Services
Kitchener, ON
- Full-time
Educate and develop the customer's interests in addition to Ryder services (Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract…
Added 1 hour ago
SH
Uncertified Health Care Aide - Aide en soins de santé (non certifié) - Repost
Southern Health-Santé Sud
Notre-Dame-de-Lourdes, MB
- Full-time
Demonstrated ability to perform as a team member and seek assistance as needed.
Added 1 hour ago
SH
Uncertified Health Care Aide - Aide en soins de santé (non certifié) - Repost
Southern Health-Santé Sud
Notre-Dame-de-Lourdes, MB
- Full-time
Demonstrated ability to perform as a team member and seek assistance as needed.
Added 1 hour ago
SH
Uncertified Health Care Aide - Aide en soins de santé (non certifié) - Repost
Southern Health-Santé Sud
Notre-Dame-de-Lourdes, MB
- Full-time
Demonstrated ability to perform as a team member and seek assistance as needed.
Added 1 hour ago
SH
Community Health Nurse (N3)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Demonstrated ability to work independently and collaboratively as a member of a multi-disciplinary team.
Added 1 hour ago
SH
Uncertified Health Care Aide - Aide en soins de santé (non certifié) - Repost
Southern Health-Santé Sud
Notre-Dame-de-Lourdes, MB
- Full-time
Demonstrated ability to perform as a team member and seek assistance as needed.
Added 1 hour ago
SH
Certified Health Care Aide - Aide en soins de santé-certifié
Southern Health-Santé Sud
Notre-Dame-de-Lourdes, MB
- Full-time
Added 1 hour ago
SH
Uncertified Health Care Aide - Aide en soins de santé (non certifié) - Repost
Southern Health-Santé Sud
Notre-Dame-de-Lourdes, MB
- Full-time
Demonstrated ability to perform as a team member and seek assistance as needed.
Added 1 hour ago
SH
Uncertified Health Care Aide - Aide en soins de santé (non certifié)
Southern Health-Santé Sud
Notre-Dame-de-Lourdes, MB
- Full-time
Demonstrated ability to perform as a team member and seek assistance as needed.
Added 1 hour ago
SH
Uncertified Health Care Aide - Aide en soins de santé (non certifié) - Repost
Southern Health-Santé Sud
Notre-Dame-de-Lourdes, MB
- Full-time
Demonstrated ability to perform as a team member and seek assistance as needed.
Added 1 hour ago
SH
Certified Health Care Aide - Aide en soins de santé-certifié
Southern Health-Santé Sud
Notre-Dame-de-Lourdes, MB
- Full-time
Added 1 hour ago
T
Director of Construction
Troika
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- Full-time
…buildings, renovations/tenant improvements, to providing full-service property management, every aspect of our business is an opportunity to make an impact and leave your…
Added 1 hour ago
C
Universal Banker I
CIBC
Calgary, AB
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As a Financial Services…

FirstOntario Credit Union

Member Service Representative (Part-Time)

Hamilton, ON, Canada

Salary: $24.32 per hour · Part-time

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Job details

Pay: Salary: $24.32 per hour
Job type: Part-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Why FirstOntario?

Competitive compensation packages
Top-tier health and wellness benefits, including comprehensive benefits packages
Enhanced mental health benefits through SunLife and TELUS Health
Exclusive banking benefits
Up to $1000 per year towards professional development
Pension Plan
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program

Job Overview

Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Assists with achieving the goals and objectives relating to business development as set forth by the Branch Manager.

Role

Sales

Provide prompt, accurate, efficient transactional sales to members including, drafts, AFT, bill payments, direct debit, stop payments and bill payment setup.
Recognize and act upon appropriate opportunities to engage members in discussions to enhance their services with us through cross sells, or consolidation of business held with competitors, through appropriate referrals to other staff.
Utilize smooth referral process, whether for new or renewal business.
Perform retention activity (term maturities, etc.), when requested.
Track referral activity.
Actively contribute to campaign activity, as directed.

Service

Apply our "Member First" principles and service standards with all members and prospective members.
Provide prompt, accurate efficient transactional service to members, including deposits, withdrawals, cheque cashing, member cards and pinning, cheque ordering and general statement inquiries.
Put member's, or prospective member's needs for service and attention before any administrative or operational work of your own.
Work with member to resolve inquiries and/or concerns. Refer to other available staff if "wait time" for other members may be compromised.
Process transactions for others as required.
Assist / relieve other positions with duties in the branch as required.

Operations

Adhere to policies, procedures and standards.
Complete all work accurately and efficiently.
Balance cash daily or as instructed.
Act as joint custodian and/or combination holder, as required (ATM, night depository, Treasury etc.).
Perform custodian functions according to policy and procedures with respect to cash custody, safeguarding and securities. Place holds, messages etc. in line with policy.
Provide overrides and other such operational work within guidelines outlined in your "letter of authority".
Perform all audits, processes and proofing, as required.
Assist in the daily upkeep of the branch including filing, sorting, scanning, etc.
Complete sundry duties as required.
Consider health & safety as a primary concern to ensure the overall well-being of the department and members

Job Specifications

Above average interpersonal and communications kills
Must be able to work well with a minimum of supervision
Must be capable of working as a team player, willing to assist other staff as required
Must have demonstrated service abilities and be able to identify member needs cross selling certain products and referring smoothly to others, as appropriate
Must be willing to learn and apply coaching
Must be flexible and prepared to work hours established to meet member service demands
Must have reliable and capable internet accessibility if remote shifts are required

Job Requirements

Grade 12 or equivalent
Previous cash handling and/or customer service preferred
Experience in MS Office is preferred

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

This posting is for an existing vacancy.

Salary: $24.32 per hour

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More about this job

Responsibilities

Provide courteous and accurate banking transactions and service, identify member needs, and support sales through cross-selling, referrals, and retention activities. Follow operational and cash-handling procedures, balance cash, assist with branch upkeep, and support other branch roles as needed.

Requirements

A Grade 12 education or equivalent is required; previous cash-handling or customer-service experience and Microsoft Office experience are preferred. Candidates should have strong communication and interpersonal skills, work effectively with minimal supervision and as part of a team, be willing to learn, and be flexible with work hours.

Skills

Customer Service
Cash Handling
Transactional Sales
Member Needs Assessment
Cross-Selling
Referrals
Communication
Interpersonal Skills
Teamwork
Problem Resolution
Cash Balancing
Policy Compliance
Microsoft Office
Attention to Detail
Adaptability

Benefits

Competitive Compensation
Health and Wellness Benefits
Enhanced Mental Health Benefits
Exclusive Banking Benefits
Professional Development Funding
Pension Plan
Employee Volunteer Program
Employee and Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Banking
Member Service
Customer Service
Transactional Sales
Cash Handling
Deposits
Withdrawals
Cheque Cashing
Drafts
Automated Funds Transfer
Bill Payments
Direct Debit
Stop Payments
Member Cards
Cheque Ordering
Cross-Selling
Business Development
Referrals
Retention
Cash Balancing
Cash Custody
ATM
Night Depository
Treasury
Audits
Microsoft Office
Health and Safety

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