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Added 8 mins ago
PG
Account Executive
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Build strong, trusted relationships with day-to-day client contacts through responsive communication, reliability and a strong understanding of the business and work.
Added 8 mins ago
Senior Analyst, Ecommerce & Digital
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Mississauga, ON
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Added 8 mins ago
Software Development Engineer, Measurement, Ad Tech, and Data Science (MADS), Measurement, Ad Tech, and Data Science (MADS), MADS Data Signals
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Toronto, ON
Are you a data-driven problem solver passionate about building scalable systems that drive customer trust and business growth? Join our innovative MADS Ads Data systems in Toronto, where…
Added 8 mins ago
R(
Assistant Store Manager - Reitmans
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- Full-time
Added 8 mins ago
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Temporary Fashion Associate - Miramichi Power Centre
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Added 8 mins ago
VG
Director, Manufacturing Operations (North America)
Veralto Global
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
…revenue-based metrics, any collective bargaining agreements, and business or organizational…
Added 22 mins ago
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Apprentice Mechanic
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- Full-time
Are you ready to accelerate your career with an innovative and family-owned business? At Seaboard Transport Group, we’re passionate about transportation - on the road, in the shop, and in…
Added 22 mins ago
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Special Projects Coordinator
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Added 22 mins ago
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Winter 2027: Software Developer Co-op, Front End (8 months)
Intuit
Toronto, ON
- Internship
…an intern or co-op, you'll work on meaningful projects with business impact, many centered on AI and emerging technologies, and contribute to driving decisions. You'll build skills through…
Added 22 mins ago
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Added 22 mins ago
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Amazon Marketplace Specialist
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- Full-time
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Added 22 mins ago
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Food Safety & Quality Assurance Supervisor (1-Year Contract)
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Added 38 mins ago
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Gestionnaire en formation à temps plein / Full-Time Management in Training
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- Full-time
Added 38 mins ago
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Student - Marketing & Communications Assistant
City of Fredericton
Fredericton, NB
- Part-time
Currently enrolled in a university or college program in Marketing, Communications, Public Relations, Business Administration, Journalism, Graphic Design, Recreation Management, or a…
Added 38 mins ago
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Senior Associate (m/f/d) Equity Index Client Operations
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- Full-time
Degree in Finance, Economics, Business, Mathematics, or a related field, or equivalent professional experience.
Added 45 mins ago
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- Full-time
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Added 49 mins ago
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Director, Member Experience
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…development. This experience will help you build your confidence and business acumen, establishing a solid foundation for your future success as an…
Added 52 mins ago
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Sales Representative
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Added 52 mins ago
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Business Development - Financial Security Advisor
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Added 52 mins ago
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Business Development Representative in Personal Finance
iA Financial Group (Industrial Alliance)
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Industrielle Alliance Groupe Financier is seeking a Business Development Representative in Personal Finance. This role is essential to provide financial services tailored to the needs of…
Added 52 mins ago
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(CAN) Gérant du service à la clientèle
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Added 52 mins ago
Quality & Patient Safety Leader - Patient Safety
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Master's level preparation in a clinical health discipline, Health Services Administration, Business Administration or a related program an asset

FirstOntario Credit Union

Member Service Representative (Part-Time)

Ingersoll, ON, Canada

Salary: $24.32 per hour · Part-time

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Applications open in a new tab.

Job details

Pay: Salary: $24.32 per hour
Job type: Part-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Why FirstOntario?

Competitive compensation packages
Top-tier health and wellness benefits, including comprehensive benefits packages
Enhanced mental health benefits through SunLife and TELUS Health
Exclusive banking benefits
Up to $1000 per year towards professional development
Pension Plan
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program

Job Overview

Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Assists with achieving the goals and objectives relating to business development as set forth by the Branch Manager.

Role

Sales

Provide prompt, accurate, efficient transactional sales to members including, drafts, AFT, bill payments, direct debit, stop payments and bill payment setup.
Recognize and act upon appropriate opportunities to engage members in discussions to enhance their services with us through cross sells, or consolidation of business held with competitors, through appropriate referrals to other staff.
Utilize smooth referral process, whether for new or renewal business.
Perform retention activity (term maturities, etc.), when requested.
Track referral activity.
Actively contribute to campaign activity, as directed.

Service

Apply our "Member First" principles and service standards with all members and prospective members.
Provide prompt, accurate efficient transactional service to members, including deposits, withdrawals, cheque cashing, member cards and pinning, cheque ordering and general statement inquiries.
Put member's, or prospective member's needs for service and attention before any administrative or operational work of your own.
Work with member to resolve inquiries and/or concerns. Refer to other available staff if "wait time" for other members may be compromised.
Process transactions for others as required.
Assist / relieve other positions with duties in the branch as required.

Operations

Adhere to policies, procedures and standards.
Complete all work accurately and efficiently.
Balance cash daily or as instructed.
Act as joint custodian and/or combination holder, as required (ATM, night depository, Treasury etc.).
Perform custodian functions according to policy and procedures with respect to cash custody, safeguarding and securities. Place holds, messages etc. in line with policy.
Provide overrides and other such operational work within guidelines outlined in your "letter of authority".
Perform all audits, processes and proofing, as required.
Assist in the daily upkeep of the branch including filing, sorting, scanning, etc.
Complete sundry duties as required.
Consider health & safety as a primary concern to ensure the overall well-being of the department and members

Job Specifications

Above average interpersonal and communications kills
Must be able to work well with a minimum of supervision
Must be capable of working as a team player, willing to assist other staff as required
Must have demonstrated service abilities and be able to identify member needs cross selling certain products and referring smoothly to others, as appropriate
Must be willing to learn and apply coaching
Must be flexible and prepared to work hours established to meet member service demands
Must have reliable and capable internet accessibility if remote shifts are required

Job Requirements

Grade 12 or equivalent
Previous cash handling and/or customer service preferred
Experience in MS Office is preferred

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

This is for an existing vacancy.

Salary: $24.32 per hour

Apply About employer

More about this job

Responsibilities

Provide courteous, accurate transactional sales and service to members, including deposits, withdrawals, payments, and account inquiries. Identify member needs, make appropriate referrals and cross-selling recommendations, and complete branch operations, cash custody, balancing, and administrative duties in accordance with policies.

Requirements

A Grade 12 education or equivalent is required, and previous cash-handling or customer-service experience is preferred. Candidates should have strong interpersonal and communication skills, work effectively with minimal supervision and as part of a team, be willing to learn, and be flexible with hours; Microsoft Office experience is preferred.

Skills

Customer Service
Interpersonal Communication
Cash Handling
Transactional Sales
Cross-Selling
Member Needs Assessment
Referral Management
Cash Balancing
Banking Operations
Problem Resolution
Teamwork
Microsoft Office
Attention to Detail
Adaptability
Policy Compliance

Benefits

Health and Wellness Benefits
Enhanced Mental Health Benefits
Exclusive Banking Benefits
Professional Development Funding
Pension Plan
Employee Volunteer Program
Employee and Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Member Service
Banking
Transactional Sales
Deposits
Withdrawals
Cheque Cashing
Bill Payments
Direct Debit
Stop Payments
Drafts
Member Cards
Cash Handling
Cash Balancing
Cross-Selling
Business Development
Referrals
Retention
Term Maturities
Member Needs
Customer Service
Microsoft Office
Cash Custody
ATM
Night Depository
Treasury
Audits
Proofing
Policy Compliance
Health and Safety

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