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Added 11 mins ago
VC
Senior Manager, Occupational Health and Safety
Victoria Cool Aid Society
Victoria, BC
- Full-time
At Victoria Cool Aid Society, we believe that a safe and healthy workplace is fundamental to delivering exceptional services to the individuals and communities we support.
Added 26 mins ago
FS
Mediator – Parent Teen Mediation
Family Services of Greater Vancouver
Burnaby, BC
- $38 CAD / hour
- Full-time
This part-time position will provide mediation services to families in Burnaby, New Westminster and Surrey, and assist parents and teens experiencing conflict to arrive at mutually…
Added 26 mins ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 26 mins ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…of the McGill University Health Centre (RI-MUHC), you can be part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 26 mins ago
CI
Senior Account Manager
Citylitics Inc.
Toronto, ON
- Full-time
Citylitics transforms millions of documents across more than 40,000 cities, utilities, and public agencies into real-time market signals and high-value sales intelligence. Leading…
Added 26 mins ago
CH
Director of Food & Beverage
Crescent Hotels & Resorts
Rossland, BC
- Full-time
…shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will…
Added 26 mins ago
CH
Asst Mgr Housekeeping CN
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Rossland, BC
- Full-time
Experience the true soul exhilaration of living for today at The Josie, part of Marriott’s esteemed Autograph Collection. Proudly named as one of Canada’s Best Ski Hotels, the Josie offers…
Added 26 mins ago
VC
Personal Support Worker 'HCT' eHomecare, Pediatric/Palliative, Nights/Weekends - Part-time 0.6
VON Canada
ON · Niagara, ON
- $17.95 to $26.55 CAD / hour
- Part-time
Employment Status: Permanent, Part-time (0.6 FTE)
Added 27 mins ago
Veterinarian
The City of Fort Worth
Abbotsford, British Columbia
Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!
Added 27 mins ago
Supported Independent Living/Health and Wellness
Community Living Central York
Newmarket, ON
As a Full-Time Direct Support Professional with our Supported Independent Living (SIL) Program, you will provide consistent, skilled, and compassionate support to individuals with diverse…
Added 42 mins ago
MD
Information Technology Specialist 5 - Unified Communications & Collaboration Architect
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…expert-level network and infrastructure integration for real-time voice and video traffic. Working independently, the incumbent establishes agency-wide technical standards, develops…
Added 42 mins ago
MD
MHCP Change Coordinator and Educator / Human Services Program Representative 1
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
Added 42 mins ago
B
Senior Director, Project Delivery (Hybrid)
Broadridge
Toronto, ON
- Full-time
Direct regtech and emerging technology implementations, such as AML transaction monitoring, compliance surveillance, digital onboarding and AI-enabled workflows, ensuring business…
Added 56 mins ago
BT
Senior Accountant, Publicly Traded Companies
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Vancouver, BC
- Full-time
Be part of something bigger. Build with us today - Now, for tomorrow.
Added 56 mins ago
BH
Registered Nurse – Inpatient Mental Health #558-26
Brightshores Health System
Owen Sound, ON
- Part-time
…addictions, dementia and other neurological conditions within the professional scope of practice. In keeping with a client-focused philosophy, the functions of this role are to assist…
Added 56 mins ago
TS
Kettle Coordinator Asst (Full Time)
The Salvation Army in Canada
St. Albert, AB
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 56 mins ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Toronto, ON
- Full-time
Be part of something bigger. Build with us today - Now, for tomorrow.
Added 56 mins ago
FR
Weekend Light Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
…we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 1 hour ago
OC
Development Coordinator
Orbis Canada
Canada
- Full-time
The Development Coordinator provides operational and administrative support across Orbis Canada’s key organizational functions. The position will have core responsibilities in the areas of…
Added 1 hour ago
OP
Electrical Plant Engineer
Ontario Power Generation
Atikokan, ON
- Full-time
Reporting to the Plant Technical Support Manager, the Electrical Engineer - Hydro has technical responsibility for interpreting, organizing, executing, and coordinating projects that are…
Added 1 hour ago
KD
Part-Time Direct Support Professional
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- Part-time
Direct Support Professional employees build communities that value the contributions of people who experience developmental disabilities. They assist with activities of daily living,…
Added 1 hour ago
Corporate Traveller - Senior Productivity Manager - Vancouver, BC
Flight Centre
BC
…suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through…
Added 1 hour ago
MD
IT Quality Analyst/Tester/SEBT Specialist - ITS3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…services that will improve their lives. This position will be part of MNIT’s Human and Social Digital Services (HSDS) team, which supports agency teams at these state agencies: Department…
Added 1 hour ago
MD
Production Control Analyst - Electronic Data Processing Operations Technician 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 1 hour ago
MD
Wellhead Protection Hydrologist - Hydrologist 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Bargaining Unit/Union: 214 - MN Association of Professional Employees (MAPE)

FirstOntario Credit Union

Member Service Representative (Part-Time)

Ingersoll, ON, Canada

Salary: $24.32 per hour · Part-time

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Job details

Pay: Salary: $24.32 per hour
Job type: Part-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Why FirstOntario?

Competitive compensation packages
Top-tier health and wellness benefits, including comprehensive benefits packages
Enhanced mental health benefits through SunLife and TELUS Health
Exclusive banking benefits
Up to $1000 per year towards professional development
Pension Plan
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program

Job Overview

Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Assists with achieving the goals and objectives relating to business development as set forth by the Branch Manager.

Role

Sales

Provide prompt, accurate, efficient transactional sales to members including, drafts, AFT, bill payments, direct debit, stop payments and bill payment setup.
Recognize and act upon appropriate opportunities to engage members in discussions to enhance their services with us through cross sells, or consolidation of business held with competitors, through appropriate referrals to other staff.
Utilize smooth referral process, whether for new or renewal business.
Perform retention activity (term maturities, etc.), when requested.
Track referral activity.
Actively contribute to campaign activity, as directed.

Service

Apply our "Member First" principles and service standards with all members and prospective members.
Provide prompt, accurate efficient transactional service to members, including deposits, withdrawals, cheque cashing, member cards and pinning, cheque ordering and general statement inquiries.
Put member's, or prospective member's needs for service and attention before any administrative or operational work of your own.
Work with member to resolve inquiries and/or concerns. Refer to other available staff if "wait time" for other members may be compromised.
Process transactions for others as required.
Assist / relieve other positions with duties in the branch as required.

Operations

Adhere to policies, procedures and standards.
Complete all work accurately and efficiently.
Balance cash daily or as instructed.
Act as joint custodian and/or combination holder, as required (ATM, night depository, Treasury etc.).
Perform custodian functions according to policy and procedures with respect to cash custody, safeguarding and securities. Place holds, messages etc. in line with policy.
Provide overrides and other such operational work within guidelines outlined in your "letter of authority".
Perform all audits, processes and proofing, as required.
Assist in the daily upkeep of the branch including filing, sorting, scanning, etc.
Complete sundry duties as required.
Consider health & safety as a primary concern to ensure the overall well-being of the department and members

Job Specifications

Above average interpersonal and communications kills
Must be able to work well with a minimum of supervision
Must be capable of working as a team player, willing to assist other staff as required
Must have demonstrated service abilities and be able to identify member needs cross selling certain products and referring smoothly to others, as appropriate
Must be willing to learn and apply coaching
Must be flexible and prepared to work hours established to meet member service demands
Must have reliable and capable internet accessibility if remote shifts are required

Job Requirements

Grade 12 or equivalent
Previous cash handling and/or customer service preferred
Experience in MS Office is preferred

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

This is for an existing vacancy.

Salary: $24.32 per hour

Apply About employer

More about this job

Responsibilities

Provide courteous, accurate transactional sales and service to members, including deposits, withdrawals, payments, and account inquiries. Identify member needs, make appropriate referrals and cross-selling recommendations, and complete branch operations, cash custody, balancing, and administrative duties in accordance with policies.

Requirements

A Grade 12 education or equivalent is required, and previous cash-handling or customer-service experience is preferred. Candidates should have strong interpersonal and communication skills, work effectively with minimal supervision and as part of a team, be willing to learn, and be flexible with hours; Microsoft Office experience is preferred.

Skills

Customer Service
Interpersonal Communication
Cash Handling
Transactional Sales
Cross-Selling
Member Needs Assessment
Referral Management
Cash Balancing
Banking Operations
Problem Resolution
Teamwork
Microsoft Office
Attention to Detail
Adaptability
Policy Compliance

Benefits

Health and Wellness Benefits
Enhanced Mental Health Benefits
Exclusive Banking Benefits
Professional Development Funding
Pension Plan
Employee Volunteer Program
Employee and Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Member Service
Banking
Transactional Sales
Deposits
Withdrawals
Cheque Cashing
Bill Payments
Direct Debit
Stop Payments
Drafts
Member Cards
Cash Handling
Cash Balancing
Cross-Selling
Business Development
Referrals
Retention
Term Maturities
Member Needs
Customer Service
Microsoft Office
Cash Custody
ATM
Night Depository
Treasury
Audits
Proofing
Policy Compliance
Health and Safety

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