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Added 11 mins ago
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Welcome Toronto Metropolitan University students, recent graduates, and alumni!
CBC/Radio-Canada
Toronto, ON
- Full-time
Key Skills & Mindset: Sharp storytelling instincts, collaborative spirit, adaptability in dynamic digital/broadcast spaces, and a strong passion for public service media.
Added 26 mins ago
BT
Senior Manager
Baker Tilly Canada
Walkerton, ON
- Full-time
Build and manage client relationships at a senior level and identify client service opportunities
Added 26 mins ago
CW
Office Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
…business operations, including administration, scheduling, employee coordination, internal communications, and operational…
Added 26 mins ago
BT
Staff Accountant for Dresden
Baker Tilly Canada
ON · Chatham-Kent, ON
- Full-time
Provide personal, attentive service to clients to encourage productive working relationships
Added 26 mins ago
SS
Dietary Aide | Permanent Casual
Sienna Senior Living
Ingersoll, ON
- Part-time
· Employee Share Purchase Plan with company match
Added 26 mins ago
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Seasonal Retail Sales Consultant - Part Time - Toronto Premium Outlets, Halton Hills, ON
Swarovski
Toronto, ON
- Part-time
…design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of…
Added 26 mins ago
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Account Executive - AEC
Rand Worldwide Subsidiary Inc
Winnipeg, MB
- $85,000 to $95,000 CAD / year
- Full-time
Added 26 mins ago
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SALES ASSOCIATE – PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Halton Hills, ON
- Part-time
Generous employee discounts (your shoe game will thank you!)
Added 26 mins ago
Office Manager
EBC Inc.
Mississauga, ON
This means paying attention not only to how the office operates, but also to how it feels. From welcoming a new employee on their first day, to recognizing an important milestone,…
Added 42 mins ago
EM
Automotive Detailer
Enterprise Mobility
Ottawa, ON · Nepean, ON
- $18.65 CAD / hour
- Full-time
Added 56 mins ago
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Dir. de l'Exploitation, CDR
The Home Depot Canada
Mississauga, ON
- Full-time
…consistently drives results, delivers exceptional customer service, while promoting a safe working environment. The OM will play a key role in building a culture of continuous improvement…
Added 56 mins ago
TH
Operations Manager : Inventory Control and Problem Resolution *AVRO/FDC*
The Home Depot Canada
Mississauga, ON
- Full-time
…consistently drives results, delivers exceptional customer service, while promoting a safe working environment. The OM will play a key role in building a culture of continuous improvement…
Added 56 mins ago
A
Développeur Full Stack | Full Stack Developer (C# / React)
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Régime d’épargne-retraite offert après 3 mois de service
Added 1 hour ago
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Consultant - Cyber Response
KPMG
Halifax, NS · ON · Toronto, Ontario
- Full-time
…recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling…
Added 1 hour ago
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Registered Practical Nurse - Emergency Department
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Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 1 hour ago
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Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 1 hour ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 1 hour ago
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Recreation Therapist
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Ultrasound Technologist
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Medical Radiation Technologist
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Added 1 hour ago
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Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 1 hour ago
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Registered Practical Nurse - Cardiology/Telemetry
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FirstOntario Credit Union

Member Service Representative (Part-Time)

Ingersoll, ON, Canada

Salary: $24.32 per hour · Part-time

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Applications open in a new tab.

Job details

Pay: Salary: $24.32 per hour
Job type: Part-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Why FirstOntario?

Competitive compensation packages
Top-tier health and wellness benefits, including comprehensive benefits packages
Enhanced mental health benefits through SunLife and TELUS Health
Exclusive banking benefits
Up to $1000 per year towards professional development
Pension Plan
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program

Job Overview

Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Assists with achieving the goals and objectives relating to business development as set forth by the Branch Manager.

Role

Sales

Provide prompt, accurate, efficient transactional sales to members including, drafts, AFT, bill payments, direct debit, stop payments and bill payment setup.
Recognize and act upon appropriate opportunities to engage members in discussions to enhance their services with us through cross sells, or consolidation of business held with competitors, through appropriate referrals to other staff.
Utilize smooth referral process, whether for new or renewal business.
Perform retention activity (term maturities, etc.), when requested.
Track referral activity.
Actively contribute to campaign activity, as directed.

Service

Apply our "Member First" principles and service standards with all members and prospective members.
Provide prompt, accurate efficient transactional service to members, including deposits, withdrawals, cheque cashing, member cards and pinning, cheque ordering and general statement inquiries.
Put member's, or prospective member's needs for service and attention before any administrative or operational work of your own.
Work with member to resolve inquiries and/or concerns. Refer to other available staff if "wait time" for other members may be compromised.
Process transactions for others as required.
Assist / relieve other positions with duties in the branch as required.

Operations

Adhere to policies, procedures and standards.
Complete all work accurately and efficiently.
Balance cash daily or as instructed.
Act as joint custodian and/or combination holder, as required (ATM, night depository, Treasury etc.).
Perform custodian functions according to policy and procedures with respect to cash custody, safeguarding and securities. Place holds, messages etc. in line with policy.
Provide overrides and other such operational work within guidelines outlined in your "letter of authority".
Perform all audits, processes and proofing, as required.
Assist in the daily upkeep of the branch including filing, sorting, scanning, etc.
Complete sundry duties as required.
Consider health & safety as a primary concern to ensure the overall well-being of the department and members

Job Specifications

Above average interpersonal and communications kills
Must be able to work well with a minimum of supervision
Must be capable of working as a team player, willing to assist other staff as required
Must have demonstrated service abilities and be able to identify member needs cross selling certain products and referring smoothly to others, as appropriate
Must be willing to learn and apply coaching
Must be flexible and prepared to work hours established to meet member service demands
Must have reliable and capable internet accessibility if remote shifts are required

Job Requirements

Grade 12 or equivalent
Previous cash handling and/or customer service preferred
Experience in MS Office is preferred

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

This is for an existing vacancy.

Salary: $24.32 per hour

Apply About employer

More about this job

Responsibilities

Provide courteous, accurate transactional sales and service to members, including deposits, withdrawals, payments, and account inquiries. Identify member needs, make appropriate referrals and cross-selling recommendations, and complete branch operations, cash custody, balancing, and administrative duties in accordance with policies.

Requirements

A Grade 12 education or equivalent is required, and previous cash-handling or customer-service experience is preferred. Candidates should have strong interpersonal and communication skills, work effectively with minimal supervision and as part of a team, be willing to learn, and be flexible with hours; Microsoft Office experience is preferred.

Skills

Customer Service
Interpersonal Communication
Cash Handling
Transactional Sales
Cross-Selling
Member Needs Assessment
Referral Management
Cash Balancing
Banking Operations
Problem Resolution
Teamwork
Microsoft Office
Attention to Detail
Adaptability
Policy Compliance

Benefits

Health and Wellness Benefits
Enhanced Mental Health Benefits
Exclusive Banking Benefits
Professional Development Funding
Pension Plan
Employee Volunteer Program
Employee and Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Member Service
Banking
Transactional Sales
Deposits
Withdrawals
Cheque Cashing
Bill Payments
Direct Debit
Stop Payments
Drafts
Member Cards
Cash Handling
Cash Balancing
Cross-Selling
Business Development
Referrals
Retention
Term Maturities
Member Needs
Customer Service
Microsoft Office
Cash Custody
ATM
Night Depository
Treasury
Audits
Proofing
Policy Compliance
Health and Safety

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