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Added 8 mins ago
HH
Part Time Driver
Helping Hands, Orillia
Orillia, ON
- Part-time
The Transportation Service Worker (TSW) provides effective transportation of clients with respect to their needs and confidentiality. They maintain and clean the company vehicles to Helping…
Added 8 mins ago
D
Personal Finance Advisor
Desjardins
Mascouche, QC · Caisse Desjardins Le Manoir
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.
Added 8 mins ago
D
Personal Finance Advisor
Desjardins
Mascouche, QC · Caisse Desjardins Le Manoir
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.
Added 8 mins ago
D
Personal Finance Advisor
Desjardins
Montreal, QC · Thetford Mines, QC · Caisse Desjardins du Réseau de la santé
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 8 mins ago
D
Personal Finance Advisor
Desjardins
Mascouche, QC · Caisse Desjardins Le Manoir
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 8 mins ago
C
Financial Service Representative (Mandarin/Cantonese)
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- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 23 mins ago
Accounts Payable Associate
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We house the largest inventory to better service our customers and deliver on sales commitments.
Added 23 mins ago
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We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 23 mins ago
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- Full-time
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Added 23 mins ago
Materials Management Technician - Non-Certified
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Winkler, MB
Reporting to the Lead - Supply Chain Management, the Materials Management Technician Non-Certified provides customer service to Southern Health-Santé Sud sites and programs. The incumbent…
Added 23 mins ago
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Front Counter Sales Representative
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- Temporary
As a Front Counter Sales Representative, you’ll be the first point of contact in the store, helping customers choose the right products and services while keeping things moving. This could…
Added 23 mins ago
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Toronto, ON · Canada - Toronto
- Full-time
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Added 23 mins ago
Food Service Worker- Nutrition and Food Services
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The Nutrition and Food Services, Utility Worker works in the patient and retail food service setting. Reporting to the Manager/Food Service Supervisor, the Utility Worker may be responsible…
Added 23 mins ago
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Financial Service Representative - LendDirect Office 1505
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- Full-time
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Added 23 mins ago
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- $45,000 to $75,000 CAD / year
- Full-time
Identify customer needs and provide relevant product or service information.
Added 23 mins ago
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- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 23 mins ago
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Be a representative of one of Morrisburg’s premium and internationally recognized tourism sites.
Added 23 mins ago
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Sales Development Representative
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As a Sales Development Representative (SDR) at Blackline Safety, you will play a pivotal role in generating and qualifying new business opportunities across North America. You will be the…
Added 38 mins ago
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Added 38 mins ago
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Customer Service Representative - Woodstock
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- $17 CAD / hour
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The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 38 mins ago
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Added 38 mins ago
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…organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for. We are currently recruiting for the position of Member Service…
Added 38 mins ago
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…education and training of the next generation of health and service professionals. Altum Health services prevent and manage acute and chronic injury as well as co-morbid conditions and…
Added 38 mins ago
AF
Financial Service Representative - LendDirect Office 1505
Attain Finance
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- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 52 mins ago
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FirstOntario Credit Union

Member Service Representative (Part-Time)

Ingersoll, ON, Canada

Salary: $24.32 per hour · Part-time

Apply About employer

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Job details

Pay: Salary: $24.32 per hour
Job type: Part-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Why FirstOntario?

Competitive compensation packages
Top-tier health and wellness benefits, including comprehensive benefits packages
Enhanced mental health benefits through SunLife and TELUS Health
Exclusive banking benefits
Up to $1000 per year towards professional development
Pension Plan
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program

Job Overview

Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Assists with achieving the goals and objectives relating to business development as set forth by the Branch Manager.

Role

Sales

Provide prompt, accurate, efficient transactional sales to members including, drafts, AFT, bill payments, direct debit, stop payments and bill payment setup.
Recognize and act upon appropriate opportunities to engage members in discussions to enhance their services with us through cross sells, or consolidation of business held with competitors, through appropriate referrals to other staff.
Utilize smooth referral process, whether for new or renewal business.
Perform retention activity (term maturities, etc.), when requested.
Track referral activity.
Actively contribute to campaign activity, as directed.

Service

Apply our "Member First" principles and service standards with all members and prospective members.
Provide prompt, accurate efficient transactional service to members, including deposits, withdrawals, cheque cashing, member cards and pinning, cheque ordering and general statement inquiries.
Put member's, or prospective member's needs for service and attention before any administrative or operational work of your own.
Work with member to resolve inquiries and/or concerns. Refer to other available staff if "wait time" for other members may be compromised.
Process transactions for others as required.
Assist / relieve other positions with duties in the branch as required.

Operations

Adhere to policies, procedures and standards.
Complete all work accurately and efficiently.
Balance cash daily or as instructed.
Act as joint custodian and/or combination holder, as required (ATM, night depository, Treasury etc.).
Perform custodian functions according to policy and procedures with respect to cash custody, safeguarding and securities. Place holds, messages etc. in line with policy.
Provide overrides and other such operational work within guidelines outlined in your "letter of authority".
Perform all audits, processes and proofing, as required.
Assist in the daily upkeep of the branch including filing, sorting, scanning, etc.
Complete sundry duties as required.
Consider health & safety as a primary concern to ensure the overall well-being of the department and members

Job Specifications

Above average interpersonal and communications kills
Must be able to work well with a minimum of supervision
Must be capable of working as a team player, willing to assist other staff as required
Must have demonstrated service abilities and be able to identify member needs cross selling certain products and referring smoothly to others, as appropriate
Must be willing to learn and apply coaching
Must be flexible and prepared to work hours established to meet member service demands
Must have reliable and capable internet accessibility if remote shifts are required

Job Requirements

Grade 12 or equivalent
Previous cash handling and/or customer service preferred
Experience in MS Office is preferred

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

This is for an existing vacancy.

Salary: $24.32 per hour

Apply About employer

More about this job

Responsibilities

Provide courteous, accurate transactional sales and service to members, including deposits, withdrawals, payments, and account inquiries. Identify member needs, make appropriate referrals and cross-selling recommendations, and complete branch operations, cash custody, balancing, and administrative duties in accordance with policies.

Requirements

A Grade 12 education or equivalent is required, and previous cash-handling or customer-service experience is preferred. Candidates should have strong interpersonal and communication skills, work effectively with minimal supervision and as part of a team, be willing to learn, and be flexible with hours; Microsoft Office experience is preferred.

Skills

Customer Service
Interpersonal Communication
Cash Handling
Transactional Sales
Cross-Selling
Member Needs Assessment
Referral Management
Cash Balancing
Banking Operations
Problem Resolution
Teamwork
Microsoft Office
Attention to Detail
Adaptability
Policy Compliance

Benefits

Health and Wellness Benefits
Enhanced Mental Health Benefits
Exclusive Banking Benefits
Professional Development Funding
Pension Plan
Employee Volunteer Program
Employee and Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Member Service
Banking
Transactional Sales
Deposits
Withdrawals
Cheque Cashing
Bill Payments
Direct Debit
Stop Payments
Drafts
Member Cards
Cash Handling
Cash Balancing
Cross-Selling
Business Development
Referrals
Retention
Term Maturities
Member Needs
Customer Service
Microsoft Office
Cash Custody
ATM
Night Depository
Treasury
Audits
Proofing
Policy Compliance
Health and Safety

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