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FirstOntario Credit Union

Senior Manager, Credit Solutions, Commercial Services

St. Catharines, ON, Canada

Salary Range: $93,677 to $128,806 annually. · Full-time

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Job details

Pay: Salary Range: $93,677 to $128,806 annually.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Why FirstOntario?

Competitive compensation packages
Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
Enhanced mental health benefits through SunLife and TELUS Health
Exclusive banking benefits
Up to $1000 per year towards professional development
Pension Plan
Flex-work environment
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program

Job Overview

As a member of the Commercial Services team within the Business Banking Group, the Senior Manager, Credit Solutions, Commercial Services is responsible for the credit management, underwriting, and administration of a commercial loan portfolio as well as provide underwriting support for new loan origination. This role leads a team of commercial Business Analysts and supports the Commercial Account Management team in achieving sales targets in loans, mortgages, deposits, and fees, with the objective of driving a great member experience.

Role

Lead, coach and support team of commercial Business Analysts, strengthening technical skills, business knowledge, performance, and communication of key changes
Support Business Analysts in conducting annual reviews of existing members and maintain annual reviews/renewals/delinquencies within targeted levels
Work closely with the Account Management team to assess new business opportunities to achieve expected revenue and growth targets
Support commercial credit transactions by structuring and negotiating deals, preparing credit writeups, reviewing files, collaborating with the Credit Department to secure approvals within risk guidelines, and providing sound recommendations supported by detailed financial, business, and credit analysis
Monitor and manage the commercial lending portfolio to ensure adherence to risk and policy guidelines, including oversight of risk-mitigating strategies, audit considerations, and the preparation and maintenance of reporting for senior leadership
Communicate with members on a day-to-day basis, responding to questions and inquiries regarding products, services, and advice
Maintain a strong understanding of local market activity, competitive positioning, and relevant economic and industry trends
Oversee the collection and compilation of information required to monitor the commercial loan portfolio
Be aware of enterprise risk management issues as they relate to lending services and bring forward strategic and risk issues for discussion, review and solutions
Maintain a thorough knowledge of policies and procedures as they pertain to the operations of lending services
Truly believe in our products and services and be able to communicate to business members and future business members how we can improve their financial lives
Consider health & safety as a primary concern to ensure the overall well-being of self and others Perform other duties as required

Required Skills

Have a post-secondary diploma or degree in Business Administration, Commerce and/or Economics or an equivalent combination of educationand industry experience
Have a strong business acumen with 4-6 years of experience in Business/Commercial banking or experience from other member-facing and/or Credit adjudication roles
Have 3+ years of experience in Commercial Real Estate underwriting
Development and Construction underwriting experience is considered an asset
Stay abreast of all credit and investment product and services and stay current on our processes
Be confident and skilled in taking initiative, assessing requirements, developing plans and taking the lead in making plans a reality
Enjoy a challenge in all that you do and be resourceful in the way you find solutions
Be quick to respond to requests for service from all your clients and team members, with strong interpersonal, communication and presentation skills
Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures
Be extremely comfortable using a computer (particularly MS Office, Word and Excel)
Be willing to work flexible hours and travel throughout the region to accommodate business needs, networking and community involvement
Embrace the philosophy of lifelong learning

This role is hybrid in St. Catharines, ON.

This posting is for an existing vacancy.

Salary Range: $93,677 to $128,806 annually.

Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

#FOSJ

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More about this job

Responsibilities

Lead and coach commercial Business Analysts while managing the underwriting, administration, and risk oversight of a commercial loan portfolio. Support new loan origination and the Commercial Account Management team through deal structuring, credit analysis, member service, and portfolio reporting.

Requirements

A post-secondary diploma or degree in Business Administration, Commerce, or Economics, or equivalent education and industry experience, is required. Candidates should have 4–6 years of business or commercial banking or related member-facing or credit adjudication experience, including 3+ years in commercial real estate underwriting; development and construction underwriting is an asset.

Skills

Commercial Credit Underwriting
Commercial Real Estate Underwriting
Development And Construction Underwriting
Credit Risk Management
Financial Analysis
Credit Analysis
Loan Portfolio Management
Deal Structuring And Negotiation
Team Leadership And Coaching
Business Banking
Annual Reviews And Renewals
Regulatory Compliance
Communication And Presentation
Microsoft Office
Microsoft Excel

Benefits

Competitive Compensation
Health And Wellness Benefits
Health Spending Account
Personal Spending Account
Enhanced Mental Health Benefits
Exclusive Banking Benefits
Professional Development Funding
Pension Plan
Flexible Work Environment
Employee Volunteer Program
Employee And Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Commercial Services
Business Banking
Commercial Lending
Credit Management
Credit Underwriting
Credit Adjudication
Commercial Real Estate
Development Underwriting
Construction Underwriting
Loan Origination
Loan Portfolio Management
Credit Transactions
Deal Structuring
Deal Negotiation
Credit Writeups
Financial Analysis
Business Analysis
Credit Analysis
Risk Guidelines
Risk Mitigation
Enterprise Risk Management
Annual Reviews
Loan Renewals
Delinquency Management
Portfolio Reporting
Member Experience
Microsoft Office
Microsoft Word
Microsoft Excel
Regulatory Compliance

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