Jobs in Canada

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Added 13 mins ago
FR
Area Manager
FirstService Residential Canada
Hamilton, ON
- Full-time
FirstService Residential is seeking a proactive, people-focused Service Manager to lead operations across an assigned portfolio of condominium properties. This field-based leadership role…
Added 13 mins ago
L
Customer Success & Implementation Manager
LeapAP
Remote, Canada
- $75,000 to $95,000 CAD / year
- Full-time
- Remote
As our first dedicated customer success hire, you'll report directly to a founder to help build our onboarding and customer success function. You will also be uniquely situated to help the…
Added 13 mins ago
Field Area Manager - Eastern Canada Service Operations
ENERCON
Saint-Ferdinand, QC
As the senior operational leader for the region, the Field Area Manager oversees multiple service locations, drives operational and financial performance, supports workforce planning, and…
Added 43 mins ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
Coordinate with Finance and Operations to support customer onboarding, payment arrangements, and contract handover.
Added 59 mins ago
PV
Manager, TechCare
Pet Valu
Markham, ON
- Full-time
The Manager, TechCare, who will be responsible for overseeing the daily operations of the IT Service Desk, ensuring efficient and effective support for all IT technical issues. This role…
Added 59 mins ago
T
Senior Personal Banker Trainee - Investing
TD
AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 59 mins ago
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Senior Manager, Engineering
TD
Toronto, ON
- Full-time
The Senior Manager, Engineering role requires in-depth experience in building enterprise scaled cloud platforms, enabling cloud services and compute capabilities, and codifying patterns for…
Added 59 mins ago
T
Manager, Customer Experience
TD
Regina, SK
- Part-time
…providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise…
Added 59 mins ago
T
Customer Experience Associate
TD
Tsawwassen, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 59 mins ago
TG
Youth & Teen Director
The Glencoe Golf & Country Club
Calgary, AB
- Full-time
…programming at The Glencoe Club. Reporting to the Recreation Manager, this role is responsible for overseeing a diverse range of programs, day camps, leadership initiatives, and special…
Added 1 hour ago
A
Principal Product Manager, Industry Extensions for Autodesk Assistant
Autodesk
Toronto, ON
- Full-time
As the Principal Product Manager for Industry Extensions/Journeys, you will own how the products of today map into the Agentic Platform of tomorrow, marrying those two worlds so that the…
Added 1 hour ago
A
Principal Product Manager, Industry Extensions for Autodesk Assistant
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Toronto, ON
- Full-time
As the Principal Product Manager for Industry Extensions/Journeys, you will own how the products of today map into the Agentic Platform of tomorrow, marrying those two worlds so that the…
Added 1 hour ago
FH
Overnight Public Spaces Supervisor
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Day Shifts: $24.72 per hour
Added 1 hour ago
B
Human Resources Assistant
Baycrest
Toronto, ON
- Full-time
The individual in this role is required to be on-site 5 days per week
Added 1 hour ago
FR
Area Manager
FirstService Residential Canada
Mississauga, ON
- Full-time
FirstService Residential is seeking a proactive, people-focused Service Manager to lead operations across an assigned portfolio of condominium properties. This field-based leadership role…
Added 1 hour ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Prepare Sales-specific communications, quick-reference guides, and manager enablement, including guidance for commission and non-commission employees
Added 1 hour ago
Acting Store Manager Mayfair Shopping Centre
EssilorLuxottica Group
Victoria, BC
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 1 hour ago
IP
Branch Manager (Montreal, QC)
Insight Pest Canada
Montreal, QC
- $60,000 CAD / year
- Full-time
Insight Pest Solutions is currently looking for a Branch Manager to join our team! On a daily basis, your strong sense of leadership will guide a team of technicians, sales, and…
Added 1 hour ago
MM
IT Support Engineer
Monarch Money
Remote, Canada
- Full-time
- Remote
…during a period of rapid growth. Reporting directly to the IT Manager, you’ll be a primary point of contact for employee IT support and help keep our fully remote, Mac-based environment…
Added 1 hour ago
Pre-Construction Manager, GES NA, Design and Construction
Amazon
Toronto, ON
As a Preconstruction Manager within Global Engineering Services (GES) North America (NA) Design & Construction (D&C), you are Amazon's owner's representative during the preconstruction…
Added 1 hour ago
S
In Store Bakery - Clerk Department Second Bakery
Sobeys
Marystown, NL
- Full-time
…the Bakery Department and staff in the absence of the Bakery Manager. Actively contribute to an environment of employee and customer…
Added 1 hour ago
SH
Acting Store Manager Mayfair Shopping Centre
Sunglass Hut
Victoria, BC
- Full-time
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 1 hour ago
S
Interim Manager Front End -FreshCo Coliseum
Sobeys
AB · Edmonton, AB
- Temporary
The Interim Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an…
Added 1 hour ago
S
Front End - Supervisor Front End II
Sobeys
Saskatoon, SK
- Full-time
The Front-End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the…
Added 1 hour ago
UO
Corporate Training Program Delivery Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
This position reports to the Manager, Corporate Training and Workforce Development, Continuing Education, and will perform professional-level analytical, advisory, and consultative work…

FirstService Residential Canada

Area Manager

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Description

Area Manager (GTA West)

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

FirstService Residential is seeking a proactive, people-focused Service Manager to lead operations across an assigned portfolio of condominium properties. This field-based leadership role oversees Front Desk, Housekeeping and Superintendent services, builds strong relationships with Property Managers, and supports engaged, high-performing teams. The successful candidate is organized, approachable and confident in taking ownership of service challenges and seeing solutions through.

Duties & Responsibilities

The duties below are representative of the position. Specific responsibilities may vary based on portfolio needs.

Operations & Portfolio Management

Oversee service delivery across assigned properties, ensuring contract requirements, Standard Operating Procedures (SOPs) and site-specific Standing Orders are followed.
Maintain a consistent field presence through property visits, inspections and quality assurance reviews; address deficiencies and confirm follow-up.
Identify operational risks, prioritize competing site needs and support property start-ups, takeovers and service transitions.
Maintain operational readiness, including staffing, required documentation, supplies and equipment.

Client Relationship Management

Build and maintain positive, trusted relationships with Property Managers and other client representatives.
Communicate proactively about service performance, staffing changes, concerns and improvement plans.
Respond to client feedback promptly, resolve issues professionally and follow through on commitments.

Associate Management

Lead, coach and support Front Desk, Housekeeping and Superintendent associates; promote accountability, engagement and professional development.
Support recruitment, onboarding, performance management and retention in partnership with Recruitment and Human Resources.
Anticipate staffing needs and coordinate scheduling, coverage and cross-training to support consistent service.
Oversee attendance, timekeeping, payroll approvals and responsible use of overtime and relief coverage.

Training, Quality Assurance & Compliance

Ensure associates receive appropriate orientation, site-specific training and ongoing coaching, with required records maintained.
Monitor service quality and compliance with company policies, health and safety requirements and established procedures.
Complete required inspections, audits and follow-up actions; work with Human Resources on associate matters within assigned responsibilities.

Communication & Incident Response

Respond to operational issues and incidents, ensure appropriate documentation and timely escalation of significant concerns.
Maintain accurate field activity reports and communicate portfolio priorities, risks and progress to the Director, Operations.
Collaborate with internal support teams to resolve issues and improve service delivery.

Additional Duties & Responsibilities

Uphold FirstService Residential Mission, Values, Global Service Standards and professional conduct expectations.
Participate in meetings, training and operational improvement initiatives; perform other related duties as assigned.
Provide temporary shift support when qualified and operationally required.

Supervisory Responsibility

Front Desk, Housekeeping and Superintendent associates assigned to the portfolio.

Education & Experience

Three (3) or more years of relevant leadership experience in hospitality, facilities, property operations or another service-oriented environment, including employee supervision.
Experience coordinating staffing, service quality and client relationships; multi-site management experience is an asset.
Condominium or residential property service experience is preferred, but not required.

Skills & Qualifications

Strong interpersonal skills, client service orientation and clear verbal and written communication.
Sound judgement, initiative, organization, problem-solving and dependable follow-through.
Ability to coach teams, navigate challenging conversations and manage multiple priorities.
Comfort with Microsoft Outlook, Word and Excel and willingness to learn scheduling, payroll and quality assurance systems.

Travel

Frequent travel to assigned properties and site offices is required.

Physical Requirements / Working Environment

This field-based role involves regular visits to condominium properties, walking and standing during inspections, and routine computer and phone use. Flexibility to respond to operational needs outside regular business hours, including evenings and weekends, may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation

Compensation for this role is $50,000 to $65,000 + car allowance and benefits.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

INDHON

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Oversee service delivery and operational readiness across a portfolio of condominium properties, including Front Desk, Housekeeping, and Superintendent teams. Build client relationships, lead and develop associates, monitor service quality and compliance, and respond to operational issues and incidents.

Requirements

Requires at least three years of relevant leadership experience in a service-oriented environment, including employee supervision; multi-site management experience is an asset. Candidates should have strong communication, organization, judgment, coaching, and problem-solving skills, and be comfortable using Microsoft Office and traveling frequently between properties.

Skills

Leadership
Team Coaching
Staffing Coordination
Service Quality Management
Problem-Solving
Communication
Organization
Conflict Management
Performance Management
Scheduling
Payroll Approval
Quality Assurance
Health and Safety Compliance
Microsoft Outlook
Microsoft Word

Benefits

Car Allowance
Medical Benefits
Dental Benefits
Retirement Benefits
Career Training
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Condominium Properties
Portfolio Management
Front Desk
Housekeeping
Superintendent Services
Standard Operating Procedures
Standing Orders
Field Inspections
Quality Assurance
Operational Readiness
Client Relationships
Recruitment
Onboarding
Performance Management
Employee Retention
Scheduling
Timekeeping
Payroll Approvals
Health and Safety
Incident Response
Service Transitions
Microsoft Outlook
Microsoft Word
Microsoft Excel

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Work requirements

Jobs in Canada