Jobs in Canada

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Added 7 mins ago
WC
(CAN) Front End Team Lead
Walmart Canada
Miramichi, NB
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 7 mins ago
SS
Security Operations Supervisor
Securiforce Surveillance, Inc.
Surrey, BC
- Full-time
Strong organizational, documentation, and customer service skills.
Added 7 mins ago
GC
Field Operations Associate
Grainger Canada
Swift Current, SK
- Full-time
DL NUMBER - Driver License, Valid and in State Must possess and maintain a valid driver’s license in province of residence Upon Hire required
Added 7 mins ago
FR
Area Manager
FirstService Residential Canada
Hamilton, ON
- Full-time
FirstService Residential is seeking a proactive, people-focused Service Manager to lead operations across an assigned portfolio of condominium properties. This field-based leadership role…
Added 7 mins ago
AU
GSOC Operator
Allied Universal
Toronto, ON
- Full-time
Working in a 24/7 environment with rotating shifts in office (no remote work)
Added 7 mins ago
LC
Operations Lead
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Toronto, ON
- Full-time
As Liquidity's Operations Lead, you’ll be the person who keeps the business moving day to day. You’ll run our customer research, coordinate with our software engineer, look after client…
Added 7 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 8 mins ago
FC
Seasonal Courier
FedEx Canada
Prince George, BC
- Part-time
…shipments for conformance to Federal Express Canada features of service; to provide related customer service…
Added 8 mins ago
WC
(CAN) Food & Consumables Team Lead
Walmart Canada
Montreal, QC
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 8 mins ago
WC
(CAN) Stocking 2 Team Lead
Walmart Canada
Pointe-Claire, QC
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 8 mins ago
CR
Executive Director - Retirement Operations
COGIR Real Estate
Toronto, ON
- Full-time
Is operations and sales your passion? Are you ready to inspire and motivate a team? Does delivering superior customer service excite you?
Added 8 mins ago
WC
(CAN) General Merchandise Team Lead
Walmart Canada
Wasaga Beach, ON
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 8 mins ago
BT
In-Home Bath Renovation Sales
Bath Tune-Up Lakewood and Broomfield
Calgary, AB
- Full-time
…spaces even better than they found them. We specialize in full-service bathroom remodels, from a shower or tub install to complete renovation. Our team strives to minimalize the stress and…
Added 8 mins ago
AU
Account Supervisor
Allied Universal
Calgary, AB
- $20 CAD / hour
- Full-time
Allied Universal is seeking an experienced Team Lead- Full-Time in Calgary, AB. The ideal candidate is responsible for overseeing security operations across the Calgary region. This role…
Added 8 mins ago
BH
HR Generalist
Bayshore HealthCare
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Customer-service mindset with a focus on delivering high-quality HR
Added 8 mins ago
C
Service Technician, Valves & Actuators - 6-8 months contract
CGIS
AB · Edmonton, AB
- Contract
Reporting to the Service & Aftermarket Lead, you will support the inspection, maintenance, repair, and commissioning of valves and automation equipment, primarily from our service facility,…
Added 8 mins ago
Field Area Manager - Eastern Canada Service Operations
ENERCON
Saint-Ferdinand, QC
As the senior operational leader for the region, the Field Area Manager oversees multiple service locations, drives operational and financial performance, supports workforce planning, and…
Added 8 mins ago
Assistant Vice President, Procurement & Supplier Management
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
This is a transformational executive leadership opportunity to build and lead an AI-enabled Sourcing and Supplier Management function. Reporting to the Global Head of Procurement, the AVP…
Added 8 mins ago
Director, Strategic Sourcing & Supplier Management
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…the AVP, Sourcing and Supplier Management, the Director will lead a portfolio of sourcing and supplier management activities, translating enterprise strategy into measurable business…
Added 8 mins ago
OF
Group Fitness Coach
Orangetheory Fitness 10094
ON · Pickering, ON
- $35 to $55 CAD / hour
- Part-time
Backed by Inc. Magazine as one of the fastest-growing private companies, we’re not slowing down - we’re scaling up. We lead from the front, bring the hype, and create workouts that truly…
Added 8 mins ago
Buyer Planner
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Brossard, QC
…collaboration with suppliers and various internal teams, including Customer Service, Sourcing, Accounts Payable and…
Added 23 mins ago
T
Senior Azure Cloud Solutions Architect
TEKsystems
Calgary, AB
- $95 to $115 CAD / hour
- Contract
Lead the architecture, configuration, and operationalization of a new Microsoft Azure tenant.
Added 23 mins ago
W
(CAN) Stocking 2 Team Lead
Walmart
Pointe-Claire, QC
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 38 mins ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
…solutions, and convert qualified opportunities into profitable customer…
Added 38 mins ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Avonlea, SK
- Full-time
Valid driver's license required

FirstService Residential Canada

Area Manager

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Description

Area Manager (GTA West)

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

FirstService Residential is seeking a proactive, people-focused Service Manager to lead operations across an assigned portfolio of condominium properties. This field-based leadership role oversees Front Desk, Housekeeping and Superintendent services, builds strong relationships with Property Managers, and supports engaged, high-performing teams. The successful candidate is organized, approachable and confident in taking ownership of service challenges and seeing solutions through.

Duties & Responsibilities

The duties below are representative of the position. Specific responsibilities may vary based on portfolio needs.

Operations & Portfolio Management

Oversee service delivery across assigned properties, ensuring contract requirements, Standard Operating Procedures (SOPs) and site-specific Standing Orders are followed.
Maintain a consistent field presence through property visits, inspections and quality assurance reviews; address deficiencies and confirm follow-up.
Identify operational risks, prioritize competing site needs and support property start-ups, takeovers and service transitions.
Maintain operational readiness, including staffing, required documentation, supplies and equipment.

Client Relationship Management

Build and maintain positive, trusted relationships with Property Managers and other client representatives.
Communicate proactively about service performance, staffing changes, concerns and improvement plans.
Respond to client feedback promptly, resolve issues professionally and follow through on commitments.

Associate Management

Lead, coach and support Front Desk, Housekeeping and Superintendent associates; promote accountability, engagement and professional development.
Support recruitment, onboarding, performance management and retention in partnership with Recruitment and Human Resources.
Anticipate staffing needs and coordinate scheduling, coverage and cross-training to support consistent service.
Oversee attendance, timekeeping, payroll approvals and responsible use of overtime and relief coverage.

Training, Quality Assurance & Compliance

Ensure associates receive appropriate orientation, site-specific training and ongoing coaching, with required records maintained.
Monitor service quality and compliance with company policies, health and safety requirements and established procedures.
Complete required inspections, audits and follow-up actions; work with Human Resources on associate matters within assigned responsibilities.

Communication & Incident Response

Respond to operational issues and incidents, ensure appropriate documentation and timely escalation of significant concerns.
Maintain accurate field activity reports and communicate portfolio priorities, risks and progress to the Director, Operations.
Collaborate with internal support teams to resolve issues and improve service delivery.

Additional Duties & Responsibilities

Uphold FirstService Residential Mission, Values, Global Service Standards and professional conduct expectations.
Participate in meetings, training and operational improvement initiatives; perform other related duties as assigned.
Provide temporary shift support when qualified and operationally required.

Supervisory Responsibility

Front Desk, Housekeeping and Superintendent associates assigned to the portfolio.

Education & Experience

Three (3) or more years of relevant leadership experience in hospitality, facilities, property operations or another service-oriented environment, including employee supervision.
Experience coordinating staffing, service quality and client relationships; multi-site management experience is an asset.
Condominium or residential property service experience is preferred, but not required.

Skills & Qualifications

Strong interpersonal skills, client service orientation and clear verbal and written communication.
Sound judgement, initiative, organization, problem-solving and dependable follow-through.
Ability to coach teams, navigate challenging conversations and manage multiple priorities.
Comfort with Microsoft Outlook, Word and Excel and willingness to learn scheduling, payroll and quality assurance systems.

Travel

Frequent travel to assigned properties and site offices is required.

Physical Requirements / Working Environment

This field-based role involves regular visits to condominium properties, walking and standing during inspections, and routine computer and phone use. Flexibility to respond to operational needs outside regular business hours, including evenings and weekends, may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation

Compensation for this role is $50,000 to $65,000 + car allowance and benefits.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

INDHON

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Oversee service delivery and operational readiness across a portfolio of condominium properties, including Front Desk, Housekeeping, and Superintendent teams. Build client relationships, lead and develop associates, monitor service quality and compliance, and respond to operational issues and incidents.

Requirements

Requires at least three years of relevant leadership experience in a service-oriented environment, including employee supervision; multi-site management experience is an asset. Candidates should have strong communication, organization, judgment, coaching, and problem-solving skills, and be comfortable using Microsoft Office and traveling frequently between properties.

Skills

Leadership
Team Coaching
Staffing Coordination
Service Quality Management
Problem-Solving
Communication
Organization
Conflict Management
Performance Management
Scheduling
Payroll Approval
Quality Assurance
Health and Safety Compliance
Microsoft Outlook
Microsoft Word

Benefits

Car Allowance
Medical Benefits
Dental Benefits
Retirement Benefits
Career Training
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Condominium Properties
Portfolio Management
Front Desk
Housekeeping
Superintendent Services
Standard Operating Procedures
Standing Orders
Field Inspections
Quality Assurance
Operational Readiness
Client Relationships
Recruitment
Onboarding
Performance Management
Employee Retention
Scheduling
Timekeeping
Payroll Approvals
Health and Safety
Incident Response
Service Transitions
Microsoft Outlook
Microsoft Word
Microsoft Excel

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Work requirements

Jobs in Canada