Jobs in Canada

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Added 3 mins ago
FR
Area Manager
FirstService Residential Canada
Hamilton, ON
- Full-time
Maintain accurate field activity reports and communicate portfolio priorities, risks and progress to the Director, Operations.
Added 3 mins ago
CR
Executive Director - Retirement Operations
COGIR Real Estate
Toronto, ON
- Full-time
Seeking an Executive Director with strong operations leadership experience in hospitality. You'll oversee general management of our retirement residence, delivering a superior "More Living"…
Added 18 mins ago
W
Territory Manager (Alberta & BC Interior)
Westeck
Kelowna, BC · Edmonton, AB · AB · Calgary, AB
- Full-time
Reporting to the Director of Sales, as the Territory Sales Manager, you will be responsible for translating corporate sales strategy into execution at the territory level by leading a team…
Added 33 mins ago
P(
Associate Creative Strategist
Phoenix (YC W21)
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Reporting to the Director of Creative Strategy, you’ll work day to day with Creative Strategists on each brand to turn monthly plans into briefs, iterate on our best-performing ads, and…
Added 33 mins ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
…modernize, integrate, and manage the systems that support their operations and…
Added 33 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the a Integrated Director Laboratory Services, is responsible for the implementation, maintenance and improvement of the quality management system and Hospital Point of Care…
Added 33 mins ago
FH
Director, Clinical Operations (Community & Hospital)
Fraser Health
Delta, BC
- Full-time
This Director, Clinical Operations will be overseeing Emergency, Inpatient Medicine, Day Surgery, Long-Term Care and Home Health/Home Support at Delta Hospital. This is a high-impact…
Added 49 mins ago
TG
Youth & Teen Director
The Glencoe Golf & Country Club
Calgary, AB
- Full-time
We're seeking an experienced and passionate Youth & Teen Director to lead the development and delivery of exceptional youth and teen programming at The Glencoe Club. Reporting to the…
Added 1 hour ago
CN
Business Intelligence Specialist (Contract - 6 months)
Conexus Nuclear Inc. (Conexus)
Toronto, ON
- $46 to $56 CAD / hour
- Contract
Automation and scripting for repeatable operations Aut
Added 1 hour ago
N
Regional Sales Manager - Utilities-EN
Noramco
Mississauga, ON
- Full-time
(40%) Manage the Noramco Utility sales team. Work with PCM and Sales Director to develop and maintain sales objectives;
Added 1 hour ago
FR
Area Manager
FirstService Residential Canada
Mississauga, ON
- Full-time
Maintain accurate field activity reports and communicate portfolio priorities, risks and progress to the Director, Operations.
Added 1 hour ago
GV
Senior Accountant
Greater Victoria Harbour Authority
Victoria, BC
- Full-time
…the Greater Victoria Harbour Authority's day-to-day financial operations running smoothly and accurately. Reporting to the Director, Finance, the Senior Accountant partners with the…
Added 1 hour ago
FR
Condominium Manager
FirstService Residential Canada
Vaughan, ON
- Full-time
Collaborate with the Regional Director to develop goals and communicate established goals
Added 1 hour ago
WM
Superviseur, comptabilité d'exploitation - Supervisor, Property accounting
Westcliff Management Ltd
Montreal, QC
- Full-time
Repérer les occasions d'améliorer les processus, de renforcer les contrôles internes et d'accroître l'efficacité des opérations comptables.
Added 1 hour ago
CO
Legislative Clerk (Legislative Services)
City of Kitchener
Kitchener, ON
- Full-time
Provide high-level, professional legislative and administrative support to the Director of Legislated Services / City Clerk and Manager, Emergency Management and Business Continuity…
Added 1 hour ago
FR
Corporate, Infrastructure & Project Finance Group, Energy (Midstream), Associate Director- Toronto
Fitch Ratings
Toronto, ON
- Full-time
…Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch…
Added 1 hour ago
FA
Director of Repair Operation
FTAI Aviation
Montreal, QC
- Full-time
The Director of Operations is responsible for leading and optimizing all component repair shop operations to ensure the safe, efficient, and profitable delivery of services. This role…
Added 1 hour ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Collaborate with the Regional Director to develop goals and communicate established goals
Added 1 hour ago
JH
Community Relations Program Director
Johns Hopkins All Children's Hospital
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
Oversee community access and engagement services, including intake operations, response protocols, speaking requests, tours, collaboration requests, and routing of external groups and…
Added 1 hour ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This position will report to our Director, Compensation Business Partner, and it is a hybrid role, based out of Denver, Portland, Toronto, Montreal, or Vancouver.
Added 1 hour ago
MC
Fund Development & Donor Relations Coordinator
MaKami College
Calgary, AB
- Full-time
…fundraising and donor relations activities. Reporting to the Director of Fund Development and Donor Relations, the Coordinator helps ensure donor engagement, gift documentation, student…
Added 1 hour ago
RG
Corporate Controller
Rohit Group
Edmonton, AB
- Full-time
Reporting to the Director of Accounting, you will be accountable for overall day-to-day Accounting delivery, payroll oversight and the planned absorption of Tax Compliance.
Added 1 hour ago
V
Senior Privacy Manager
Vancity
Vancouver, BC
- Full-time
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
LC
Director, Central Assist Operations
Loblaw Companies Limited
Mississauga, ON
- Full-time
Reporting to the Senior Director of Customer Success and Innovation at CPS, the Director, Central Assist Operations is responsible for the strategic leadership, operational performance, and…

FirstService Residential Canada

Area Manager

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Description

Area Manager (GTA West)

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

FirstService Residential is seeking a proactive, people-focused Service Manager to lead operations across an assigned portfolio of condominium properties. This field-based leadership role oversees Front Desk, Housekeeping and Superintendent services, builds strong relationships with Property Managers, and supports engaged, high-performing teams. The successful candidate is organized, approachable and confident in taking ownership of service challenges and seeing solutions through.

Duties & Responsibilities

The duties below are representative of the position. Specific responsibilities may vary based on portfolio needs.

Operations & Portfolio Management

Oversee service delivery across assigned properties, ensuring contract requirements, Standard Operating Procedures (SOPs) and site-specific Standing Orders are followed.
Maintain a consistent field presence through property visits, inspections and quality assurance reviews; address deficiencies and confirm follow-up.
Identify operational risks, prioritize competing site needs and support property start-ups, takeovers and service transitions.
Maintain operational readiness, including staffing, required documentation, supplies and equipment.

Client Relationship Management

Build and maintain positive, trusted relationships with Property Managers and other client representatives.
Communicate proactively about service performance, staffing changes, concerns and improvement plans.
Respond to client feedback promptly, resolve issues professionally and follow through on commitments.

Associate Management

Lead, coach and support Front Desk, Housekeeping and Superintendent associates; promote accountability, engagement and professional development.
Support recruitment, onboarding, performance management and retention in partnership with Recruitment and Human Resources.
Anticipate staffing needs and coordinate scheduling, coverage and cross-training to support consistent service.
Oversee attendance, timekeeping, payroll approvals and responsible use of overtime and relief coverage.

Training, Quality Assurance & Compliance

Ensure associates receive appropriate orientation, site-specific training and ongoing coaching, with required records maintained.
Monitor service quality and compliance with company policies, health and safety requirements and established procedures.
Complete required inspections, audits and follow-up actions; work with Human Resources on associate matters within assigned responsibilities.

Communication & Incident Response

Respond to operational issues and incidents, ensure appropriate documentation and timely escalation of significant concerns.
Maintain accurate field activity reports and communicate portfolio priorities, risks and progress to the Director, Operations.
Collaborate with internal support teams to resolve issues and improve service delivery.

Additional Duties & Responsibilities

Uphold FirstService Residential Mission, Values, Global Service Standards and professional conduct expectations.
Participate in meetings, training and operational improvement initiatives; perform other related duties as assigned.
Provide temporary shift support when qualified and operationally required.

Supervisory Responsibility

Front Desk, Housekeeping and Superintendent associates assigned to the portfolio.

Education & Experience

Three (3) or more years of relevant leadership experience in hospitality, facilities, property operations or another service-oriented environment, including employee supervision.
Experience coordinating staffing, service quality and client relationships; multi-site management experience is an asset.
Condominium or residential property service experience is preferred, but not required.

Skills & Qualifications

Strong interpersonal skills, client service orientation and clear verbal and written communication.
Sound judgement, initiative, organization, problem-solving and dependable follow-through.
Ability to coach teams, navigate challenging conversations and manage multiple priorities.
Comfort with Microsoft Outlook, Word and Excel and willingness to learn scheduling, payroll and quality assurance systems.

Travel

Frequent travel to assigned properties and site offices is required.

Physical Requirements / Working Environment

This field-based role involves regular visits to condominium properties, walking and standing during inspections, and routine computer and phone use. Flexibility to respond to operational needs outside regular business hours, including evenings and weekends, may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation

Compensation for this role is $50,000 to $65,000 + car allowance and benefits.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

INDHON

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Oversee service delivery and operational readiness across a portfolio of condominium properties, including Front Desk, Housekeeping, and Superintendent teams. Build client relationships, lead and develop associates, monitor service quality and compliance, and respond to operational issues and incidents.

Requirements

Requires at least three years of relevant leadership experience in a service-oriented environment, including employee supervision; multi-site management experience is an asset. Candidates should have strong communication, organization, judgment, coaching, and problem-solving skills, and be comfortable using Microsoft Office and traveling frequently between properties.

Skills

Leadership
Team Coaching
Staffing Coordination
Service Quality Management
Problem-Solving
Communication
Organization
Conflict Management
Performance Management
Scheduling
Payroll Approval
Quality Assurance
Health and Safety Compliance
Microsoft Outlook
Microsoft Word

Benefits

Car Allowance
Medical Benefits
Dental Benefits
Retirement Benefits
Career Training
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Condominium Properties
Portfolio Management
Front Desk
Housekeeping
Superintendent Services
Standard Operating Procedures
Standing Orders
Field Inspections
Quality Assurance
Operational Readiness
Client Relationships
Recruitment
Onboarding
Performance Management
Employee Retention
Scheduling
Timekeeping
Payroll Approvals
Health and Safety
Incident Response
Service Transitions
Microsoft Outlook
Microsoft Word
Microsoft Excel

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Work requirements

Jobs in Canada