Jobs in Canada

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Added 1 min ago
T
Personal Banking Associate Trainee
TD
Victoria, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 15 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Bridgewater, NS
- Full-time
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 15 mins ago
FR
Area Manager
FirstService Residential Canada
Hamilton, ON
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 15 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 15 mins ago
TC
Customer Retention Specialist - Quebec Zone/Spécialiste, Rétention de la Clientèle – Zone du Québec
Toyota Canada Inc.
Brossard, QC
- Full-time
Toyota Canada Inc. (TCI) currently has an exciting opportunity for a customer experience-focused person to assist the Customer Retention department. This is a full-time opportunity…
Added 15 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Quebec, QC
- Full-time
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 15 mins ago
A
Assistant Store Manager - Ontario Mills
Aéropostale
ON · Ontario, Canada
- $19.5 to $27 USD / hour
- Full-time
As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility…
Added 16 mins ago
E
Associate Brand Manager – Dairy
Elanco
Mississauga, ON · CA - Mississauga
- Full-time
…Canada is looking for an energetic, curious, and collaborative Associate Brand Manager to join our team in Mississauga, supporting our Canadian Dairy & Ruminant…
Added 30 mins ago
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(CAN) Directs Store Delivery Associate(FT)
Walmart
Ancaster, ON
- Full-time
Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you coordinate and…
Added 46 mins ago
TH
Merchandising Execution Associate Full Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Full-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 46 mins ago
TH
Merchandising Execution Associate Part Time - 7038 Brandon
The Home Depot
Brandon, MB
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 1 hour ago
NH
Client Relations Manager
NOVO Health Services
Burlington, ON
- Full-time
Client Relations Manager - JPT Transportation, North Texas Market
Added 1 hour ago
OA
Part-Time Reception Associate- OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Part-time
…a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are…
Added 1 hour ago
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Customer Experience Associate
TD
Tsawwassen, BC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 1 hour ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Montreal, QC
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 1 hour ago
CR
Associate Manager, Case Management
Canadian Red Cross
BC · British Columbia, Canada
- Full-time
The Associate Manager, Case Management is responsible for workflow management by coordinating and overseeing the day-to-day operations of service delivery or support teams. They set and…
Added 1 hour ago
FR
Area Manager
FirstService Residential Canada
Mississauga, ON
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 1 hour ago
FR
Condominium Manager
FirstService Residential Canada
Vaughan, ON
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 1 hour ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 1 hour ago
Acting Store Manager Mayfair Shopping Centre
EssilorLuxottica Group
Victoria, BC
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 1 hour ago
TA
QC - SALES ASSOCIATE – PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Laval, QC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 1 hour ago
TA
Sales Associate - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Pickering, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 1 hour ago
W
(CAN) Pharmacy Assistant
Walmart
Vaughan, ON
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 1 hour ago
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Product Manager MDS, Hypodermics and Anesthesia
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
The Product Manager MDS, Hypodermics and Anesthesia will lead the national marketing plan for the assigned MDS portfolio. The role will report to the Marketing Director for MDS, and, in…
Added 1 hour ago
GD
DYNAMITE - Sales Associate PT - Toronto Eaton Centre
Groupe Dynamite, Inc Garage
Toronto, ON
- Part-time
Reporting to the Store Manager, your main focus as Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each customer.…

FirstService Residential Canada

Area Manager

Hamilton, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Description

Area Manager (GTA West)

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

FirstService Residential is seeking a proactive, people-focused Service Manager to lead operations across an assigned portfolio of condominium properties. This field-based leadership role oversees Front Desk, Housekeeping and Superintendent services, builds strong relationships with Property Managers, and supports engaged, high-performing teams. The successful candidate is organized, approachable and confident in taking ownership of service challenges and seeing solutions through.

Duties & Responsibilities

The duties below are representative of the position. Specific responsibilities may vary based on portfolio needs.

Operations & Portfolio Management

Oversee service delivery across assigned properties, ensuring contract requirements, Standard Operating Procedures (SOPs) and site-specific Standing Orders are followed.
Maintain a consistent field presence through property visits, inspections and quality assurance reviews; address deficiencies and confirm follow-up.
Identify operational risks, prioritize competing site needs and support property start-ups, takeovers and service transitions.
Maintain operational readiness, including staffing, required documentation, supplies and equipment.

Client Relationship Management

Build and maintain positive, trusted relationships with Property Managers and other client representatives.
Communicate proactively about service performance, staffing changes, concerns and improvement plans.
Respond to client feedback promptly, resolve issues professionally and follow through on commitments.

Associate Management

Lead, coach and support Front Desk, Housekeeping and Superintendent associates; promote accountability, engagement and professional development.
Support recruitment, onboarding, performance management and retention in partnership with Recruitment and Human Resources.
Anticipate staffing needs and coordinate scheduling, coverage and cross-training to support consistent service.
Oversee attendance, timekeeping, payroll approvals and responsible use of overtime and relief coverage.

Training, Quality Assurance & Compliance

Ensure associates receive appropriate orientation, site-specific training and ongoing coaching, with required records maintained.
Monitor service quality and compliance with company policies, health and safety requirements and established procedures.
Complete required inspections, audits and follow-up actions; work with Human Resources on associate matters within assigned responsibilities.

Communication & Incident Response

Respond to operational issues and incidents, ensure appropriate documentation and timely escalation of significant concerns.
Maintain accurate field activity reports and communicate portfolio priorities, risks and progress to the Director, Operations.
Collaborate with internal support teams to resolve issues and improve service delivery.

Additional Duties & Responsibilities

Uphold FirstService Residential Mission, Values, Global Service Standards and professional conduct expectations.
Participate in meetings, training and operational improvement initiatives; perform other related duties as assigned.
Provide temporary shift support when qualified and operationally required.

Supervisory Responsibility

Front Desk, Housekeeping and Superintendent associates assigned to the portfolio.

Education & Experience

Three (3) or more years of relevant leadership experience in hospitality, facilities, property operations or another service-oriented environment, including employee supervision.
Experience coordinating staffing, service quality and client relationships; multi-site management experience is an asset.
Condominium or residential property service experience is preferred, but not required.

Skills & Qualifications

Strong interpersonal skills, client service orientation and clear verbal and written communication.
Sound judgement, initiative, organization, problem-solving and dependable follow-through.
Ability to coach teams, navigate challenging conversations and manage multiple priorities.
Comfort with Microsoft Outlook, Word and Excel and willingness to learn scheduling, payroll and quality assurance systems.

Travel

Frequent travel to assigned properties and site offices is required.

Physical Requirements / Working Environment

This field-based role involves regular visits to condominium properties, walking and standing during inspections, and routine computer and phone use. Flexibility to respond to operational needs outside regular business hours, including evenings and weekends, may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation

Compensation for this role is $50,000 to $65,000 + car allowance and benefits.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

INDHON

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Oversee service delivery and operational readiness across a portfolio of condominium properties, including inspections, quality assurance, compliance, and incident response. Lead and support Front Desk, Housekeeping, and Superintendent associates while maintaining client relationships and coordinating staffing, training, and service improvements.

Requirements

Requires at least three years of relevant leadership experience in hospitality, facilities, property operations, or another service-oriented environment, including employee supervision. Candidates should have strong communication, organization, judgment, coaching, and problem-solving skills; condominium experience and multi-site management are preferred or considered assets.

Skills

Team Leadership
Coaching
Staffing Coordination
Scheduling
Performance Management
Quality Assurance
Problem-Solving
Communication
Organization
Conflict Resolution
Incident Response
Timekeeping
Payroll Approval
Microsoft Outlook
Microsoft Word

Benefits

Car Allowance
Medical Benefits
Dental Benefits
Retirement Benefits
Career Training
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Condominium Properties
Portfolio Management
Front Desk
Housekeeping
Superintendent Services
Standard Operating Procedures
Standing Orders
Field Inspections
Quality Assurance
Operational Readiness
Client Relationships
Recruitment
Onboarding
Employee Supervision
Performance Management
Staff Retention
Scheduling
Cross-Training
Payroll Approvals
Health and Safety
Compliance
Incident Response
Microsoft Outlook
Microsoft Word
Microsoft Excel
Service Transitions

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Work requirements

Jobs in Canada