Jobs in Canada

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Added 1 min ago
CC
Warehouse Floater and Backup Driver - Permanent Full-Time - Montreal QC
Chit Chats
Montreal, QC
- Full-time
Must possess a valid drivers license and maintain it during the course of employment
Added 1 min ago
OH
Senior Program Manager
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
The Senior Program Manager, Enterprise Process & Delivery Excellence leads complex, large-scale initiatives spanning multiple functions and business groups across Ontario Health and with…
Added 1 min ago
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Client Services Specialist
Solidifi
Canada
- Full-time
The Client Services Specialist is responsible for supporting and contributing to the management and strategic direction of our client-driven business. Expectations include ensuring customer…
Added 1 min ago
LH
Registered Massage Therapist
Lifemark Health Group
Regina, SK
- Full-time
Educate patients and their families on recovery, prevention, and self-management strategies.
Added 1 min ago
LH
Registered Massage Therapist
Lifemark Health Group
Regina, SK
- Full-time
Educate patients and their families on recovery, prevention, and self-management strategies.
Added 1 min ago
GC
Project Coordinator Co-Op
Game Companies
Vancouver, BC
- Full-time
Act as a point of contact for marketing requestors on ad-hoc requests, status questions, and delivery timing.
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NA
Staff Nurse - Spinal Unit B5
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Shift Patterns: Monday-Sunday - 12 hour day/night shifts
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NS
Staff Nurse - Spinal Unit B5
NHS Scotland
Saskatoon, SK
- Full-time
Shift Patterns: Monday-Sunday - 12 hour day/night shifts
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Project Coordinator
Amico
Mississauga, ON
- Full-time
Coordinate the procurement of materials, equipment, and services required for the project. Ensure timely delivery and quality control of materials.
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C
Global Client Executive, Canada
Chubb
Toronto, ON
- Full-time
Drive Overall Client Satisfaction: Manage overall service delivery and assigned tasks for each client to ensure we are meeting their expectations and creating loyalty. Demonstrate…
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UR
Inside Sales Rep
United Rentals
Wabush, NL
- Full-time
Dispatch delivery trucks and manage customer expectations regarding delivery
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UO
Assistant Dean, DAE, Faculty of Education
University of British Columbia
Vancouver, BC · UBCV | Neville Scarfe Building (SCRF)
- $12,418.42 to $18,613.67 CAD / month
- Full-time
senior management within DAE as well as other related disciplines (i.e., AVP and VP level);
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T
Senior Financial Crime Risk Analyst, Financial Crime Risk Management (FCRM) Reporting & Strategic Insights, Canada (5327)
TD
Toronto, ON · Markham, ON
- Full-time
The Senior Financial Crime Risk Analyst, Financial Crime Risk Management (FCRM) Reporting & Strategic Insights, Canada supports the preparation, development and delivery of FCRM Canada…
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Product Design Manager, Design Systems
Clio
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
…reviews and discovery workshops that keep quality high and delivery predictable. Shield the team from outside noise and scope…
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Business Partner
BGIS
Markham, ON
- Full-time
Account Technology team oversee customer relationship management, business analysis, product and project management utilizing best-in-class software to support BGIS customers. Working…
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Summer Intern 2027 - Transformation Delivery
Manulife
Toronto, ON
- Full-time
At Manulife John Hancock, we believe in investing in the future – starting with you. Our Transformation Delivery Summer Internship is your launchpad to success, offering the support,…
Added 16 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Saint-Bruno, QC
- Contract
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 16 mins ago
B
Business Partner
BGIS
Markham, ON
- Full-time
Account Technology team oversee customer relationship management, business analysis, product and project management utilizing best-in-class software to support BGIS customers. Working…
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WC
OMNI Customer Fulfillment Associate
Walmart Canada
Dawson Creek, BC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 16 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Lac-Mégantic, QC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 16 mins ago
S
Client Services Specialist
Solidifi
Markham, ON
- $45,000 to $50,000 CAD / year
- Full-time
The Client Services Specialist is responsible for supporting and contributing to the management and strategic direction of our client-driven business. Expectations include ensuring customer…
Added 16 mins ago
DU
Library Services Supervisor
Dalhousie University
Halifax, NS
- Full-time
Provide frontline library services, including circulation, reference, document delivery, and patron support in person, by phone, email and virtual channels.
Added 16 mins ago
IU
Product Manager
Ikotek USA, Inc.
Vancouver, BC
- $100,000 to $150,000 CAD / year
- Full-time
Own the profit and loss (P&L) of ODM projects. Ensure milestones, delivery schedules, and financial targets are met.
Added 16 mins ago
GC
Field Operations Associate
Grainger Canada
Swift Current, SK
- Full-time
DL NUMBER - Driver License, Valid and in State Must possess and maintain a valid driver’s license in province of residence Upon Hire required
Added 16 mins ago
FR
Area Manager
FirstService Residential Canada
Hamilton, ON
- Full-time
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United…

FirstService Residential Canada

Area Manager

Hamilton, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Description

Area Manager (GTA West)

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

FirstService Residential is seeking a proactive, people-focused Service Manager to lead operations across an assigned portfolio of condominium properties. This field-based leadership role oversees Front Desk, Housekeeping and Superintendent services, builds strong relationships with Property Managers, and supports engaged, high-performing teams. The successful candidate is organized, approachable and confident in taking ownership of service challenges and seeing solutions through.

Duties & Responsibilities

The duties below are representative of the position. Specific responsibilities may vary based on portfolio needs.

Operations & Portfolio Management

Oversee service delivery across assigned properties, ensuring contract requirements, Standard Operating Procedures (SOPs) and site-specific Standing Orders are followed.
Maintain a consistent field presence through property visits, inspections and quality assurance reviews; address deficiencies and confirm follow-up.
Identify operational risks, prioritize competing site needs and support property start-ups, takeovers and service transitions.
Maintain operational readiness, including staffing, required documentation, supplies and equipment.

Client Relationship Management

Build and maintain positive, trusted relationships with Property Managers and other client representatives.
Communicate proactively about service performance, staffing changes, concerns and improvement plans.
Respond to client feedback promptly, resolve issues professionally and follow through on commitments.

Associate Management

Lead, coach and support Front Desk, Housekeeping and Superintendent associates; promote accountability, engagement and professional development.
Support recruitment, onboarding, performance management and retention in partnership with Recruitment and Human Resources.
Anticipate staffing needs and coordinate scheduling, coverage and cross-training to support consistent service.
Oversee attendance, timekeeping, payroll approvals and responsible use of overtime and relief coverage.

Training, Quality Assurance & Compliance

Ensure associates receive appropriate orientation, site-specific training and ongoing coaching, with required records maintained.
Monitor service quality and compliance with company policies, health and safety requirements and established procedures.
Complete required inspections, audits and follow-up actions; work with Human Resources on associate matters within assigned responsibilities.

Communication & Incident Response

Respond to operational issues and incidents, ensure appropriate documentation and timely escalation of significant concerns.
Maintain accurate field activity reports and communicate portfolio priorities, risks and progress to the Director, Operations.
Collaborate with internal support teams to resolve issues and improve service delivery.

Additional Duties & Responsibilities

Uphold FirstService Residential Mission, Values, Global Service Standards and professional conduct expectations.
Participate in meetings, training and operational improvement initiatives; perform other related duties as assigned.
Provide temporary shift support when qualified and operationally required.

Supervisory Responsibility

Front Desk, Housekeeping and Superintendent associates assigned to the portfolio.

Education & Experience

Three (3) or more years of relevant leadership experience in hospitality, facilities, property operations or another service-oriented environment, including employee supervision.
Experience coordinating staffing, service quality and client relationships; multi-site management experience is an asset.
Condominium or residential property service experience is preferred, but not required.

Skills & Qualifications

Strong interpersonal skills, client service orientation and clear verbal and written communication.
Sound judgement, initiative, organization, problem-solving and dependable follow-through.
Ability to coach teams, navigate challenging conversations and manage multiple priorities.
Comfort with Microsoft Outlook, Word and Excel and willingness to learn scheduling, payroll and quality assurance systems.

Travel

Frequent travel to assigned properties and site offices is required.

Physical Requirements / Working Environment

This field-based role involves regular visits to condominium properties, walking and standing during inspections, and routine computer and phone use. Flexibility to respond to operational needs outside regular business hours, including evenings and weekends, may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation

Compensation for this role is $50,000 to $65,000 + car allowance and benefits.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

INDHON

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Oversee service delivery and operational readiness across a portfolio of condominium properties, including inspections, quality assurance, compliance, and incident response. Lead and support Front Desk, Housekeeping, and Superintendent associates while maintaining client relationships and coordinating staffing, training, and service improvements.

Requirements

Requires at least three years of relevant leadership experience in hospitality, facilities, property operations, or another service-oriented environment, including employee supervision. Candidates should have strong communication, organization, judgment, coaching, and problem-solving skills; condominium experience and multi-site management are preferred or considered assets.

Skills

Team Leadership
Coaching
Staffing Coordination
Scheduling
Performance Management
Quality Assurance
Problem-Solving
Communication
Organization
Conflict Resolution
Incident Response
Timekeeping
Payroll Approval
Microsoft Outlook
Microsoft Word

Benefits

Car Allowance
Medical Benefits
Dental Benefits
Retirement Benefits
Career Training
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Condominium Properties
Portfolio Management
Front Desk
Housekeeping
Superintendent Services
Standard Operating Procedures
Standing Orders
Field Inspections
Quality Assurance
Operational Readiness
Client Relationships
Recruitment
Onboarding
Employee Supervision
Performance Management
Staff Retention
Scheduling
Cross-Training
Payroll Approvals
Health and Safety
Compliance
Incident Response
Microsoft Outlook
Microsoft Word
Microsoft Excel
Service Transitions

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Work requirements

Jobs in Canada