Jobs in Canada

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Added 1 hour ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
In accordance with the BC Criminal Records Review Act, must have ability to provide a clear criminal record check
Added 3 hours ago
LD
Senior Manager Operations
Leonardo DRS
Bedford, NS
- Full-time
Reporting to the Director of Operations, the Senior Manager, Operations is responsible for the performance and development of the manufacturing and production planning functions. As a…
Added 4 hours ago
FR
Area Manager
FirstService Residential Canada
Hamilton, ON
- Full-time
Maintain accurate field activity reports and communicate portfolio priorities, risks and progress to the Director, Operations.
Added 4 hours ago
TG
Youth & Teen Director
The Glencoe Golf & Country Club
Calgary, AB
- Full-time
We're seeking an experienced and passionate Youth & Teen Director to lead the development and delivery of exceptional youth and teen programming at The Glencoe Club. Reporting to the…
Added 4 hours ago
FR
Area Manager
FirstService Residential Canada
Mississauga, ON
- Full-time
Maintain accurate field activity reports and communicate portfolio priorities, risks and progress to the Director, Operations.
Added 5 hours ago
LC
Director, Central Assist Operations
Loblaw Companies Limited
Mississauga, ON
- Full-time
The Director, Central Assist Operations provides strategic direction and leadership across multiple operational teams and programs nationally. The position requires a high degree of…
Added 7 hours ago
Recruiter
Bayshore
ON
…responsible for delivering all the recruitment needs of the Business to Business/Third Party branch. This will be achieved through the development and execution of local and community…
Added 7 hours ago
E
Director of Care (DOC) - Full Time (FT) - Hillcrest Place
Extendicare
Brandon, MB
- Full-time
As the Director of Care, you will contribute to the Extendicare purpose of Helping People Live Better, by leading a high performing team that is dedicated to ensuring all residents receive…
Added 8 hours ago
C
Associate Site Director - Onsite
Concentrix
ON · Chatham-Kent, ON
- $97,900 to $120,000 CAD / year
- Full-time
Join a world-class team in Chatham, Canada, as an Associate Site Director! We're Concentrix. The intelligent transformation partner - solution-focused, tech-powered, intelligence-fueled. As…
Added 8 hours ago
Senior Manager Operations
Leonardo DRS, Inc.
NS · Bedford, Nova
Reporting to the Director of Operations, the Senior Manager, Operations is responsible for the performance and development of the manufacturing and production planning functions. As a…
Added 8 hours ago
C
Sr. Director Clinics & Specialized Nursing Services
Cencora
Oakville, ON · CAN > ON > Oakville > Superior Crt
- Full-time
Reporting to the Vice President, Nursing, Clinics and Scheduling Operations, the Senior Director, Clinics & Specialized Nursing Services is responsible for managing/overseeing all Clinics…
Added 8 hours ago
LD
Senior Manager-Operations
Leonardo DRS
Bedford, QC
- Full-time
Reporting to the Director of Operations, the Senior Manager, Operations is responsible for the performance and development of the manufacturing and production planning functions. As a…
Added 10 hours ago
A
Reservations Experience Manager
AccorHotel
Banff, AB
- Full-time
Lead departmental operations, including staffing, scheduling, payroll and labour forecasting, ensuring resources align with business volumes and operational needs.
Added 10 hours ago
EC
Clinical Director
EHN Canada
Halifax, NS
- $105,000 to $120,000 CAD / year
- Full-time
Reporting to the Executive Director, the Clinical Director is responsible for leading the day-to-day clinical programing in the facility. The position promotes collaborative teamwork,…
Added 11 hours ago
SD
Director, Central Assist Operations
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Director, Central Assist Operations provides strategic direction and leadership across multiple operational teams and programs nationally. The position requires a high degree of…
Added 11 hours ago
C
Director of Delivery and Engineering
CGI
Toronto, ON
- Full-time
This is a hybrid role, currently requiring at least three days per week at CGI’s downtown Toronto office and/or the client’s office
Added 11 hours ago
Production and Training Coordinator
Lakeside Book Company
Louiseville, QC
…will play a key role in production workforce planning and the development of our teams’ skills. This position offers the opportunity to make a tangible and visible impact on operations. You…
Added 12 hours ago
KH
Senior Director, Data Governance and Management
Kids Help Phone
Toronto, ON
- $146,000 to $190,000 CAD / year
- Full-time
Full-Time, Permanent, Hybrid working 2-3 days per week
Added 13 hours ago
SC
Site Security Lead (Former Police Experience Required)
Securitas Canada
Toronto, ON
- Full-time
Must have attended and completed Police College if you are a former or current officer · Candidates must have a minimum of 5 years' experience as a Municipal, Provincial or RCMP police officer
Added 14 hours ago
L
Medical Director - Oncology
Lilly
Toronto, ON
- Full-time
Eli Lilly Canada is currently searching for a Medical Director for the Oncology Business Unit to lead the lung cancer and emerging solid tumour portfolio.
Added 14 hours ago
Manager, Recruitment Events & Engagement
Georgian College
ON
Reporting to the Associate Director, Marketing and Recruitment, the Manager, Recruitment Events and Engagement is responsible for the strategic leadership, planning, execution, and…
Added 16 hours ago
B
Managing Director, Projects and Operations
BGIS
Toronto, ON
- Full-time
Reporting to the General Manager, the Managing Director, Projects and Operations is responsible for managing FM projects and retail facility operations.
Added 17 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 18 hours ago
ET
General Manager
Executive Table Group
Vancouver, BC
- $75,000 CAD / year
- Full-time
As a Restaurant General Manager within ETG, you will lead the comprehensive day-to-day operations of your assigned location. You will act as the brand ambassador, championing our service…
Added 18 hours ago
AH
Unit Manager
Alberta Health Services
Grande Prairie, AB
- Full-time
Bachelor’s degree in nursing, Health Administration, Business Administration, or a related health discipline. Current registration and practice permit with the applicable professional…

FirstService Residential Canada

Area Manager

Hamilton, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Description

Area Manager (GTA West)

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

FirstService Residential is seeking a proactive, people-focused Service Manager to lead operations across an assigned portfolio of condominium properties. This field-based leadership role oversees Front Desk, Housekeeping and Superintendent services, builds strong relationships with Property Managers, and supports engaged, high-performing teams. The successful candidate is organized, approachable and confident in taking ownership of service challenges and seeing solutions through.

Duties & Responsibilities

The duties below are representative of the position. Specific responsibilities may vary based on portfolio needs.

Operations & Portfolio Management

Oversee service delivery across assigned properties, ensuring contract requirements, Standard Operating Procedures (SOPs) and site-specific Standing Orders are followed.
Maintain a consistent field presence through property visits, inspections and quality assurance reviews; address deficiencies and confirm follow-up.
Identify operational risks, prioritize competing site needs and support property start-ups, takeovers and service transitions.
Maintain operational readiness, including staffing, required documentation, supplies and equipment.

Client Relationship Management

Build and maintain positive, trusted relationships with Property Managers and other client representatives.
Communicate proactively about service performance, staffing changes, concerns and improvement plans.
Respond to client feedback promptly, resolve issues professionally and follow through on commitments.

Associate Management

Lead, coach and support Front Desk, Housekeeping and Superintendent associates; promote accountability, engagement and professional development.
Support recruitment, onboarding, performance management and retention in partnership with Recruitment and Human Resources.
Anticipate staffing needs and coordinate scheduling, coverage and cross-training to support consistent service.
Oversee attendance, timekeeping, payroll approvals and responsible use of overtime and relief coverage.

Training, Quality Assurance & Compliance

Ensure associates receive appropriate orientation, site-specific training and ongoing coaching, with required records maintained.
Monitor service quality and compliance with company policies, health and safety requirements and established procedures.
Complete required inspections, audits and follow-up actions; work with Human Resources on associate matters within assigned responsibilities.

Communication & Incident Response

Respond to operational issues and incidents, ensure appropriate documentation and timely escalation of significant concerns.
Maintain accurate field activity reports and communicate portfolio priorities, risks and progress to the Director, Operations.
Collaborate with internal support teams to resolve issues and improve service delivery.

Additional Duties & Responsibilities

Uphold FirstService Residential Mission, Values, Global Service Standards and professional conduct expectations.
Participate in meetings, training and operational improvement initiatives; perform other related duties as assigned.
Provide temporary shift support when qualified and operationally required.

Supervisory Responsibility

Front Desk, Housekeeping and Superintendent associates assigned to the portfolio.

Education & Experience

Three (3) or more years of relevant leadership experience in hospitality, facilities, property operations or another service-oriented environment, including employee supervision.
Experience coordinating staffing, service quality and client relationships; multi-site management experience is an asset.
Condominium or residential property service experience is preferred, but not required.

Skills & Qualifications

Strong interpersonal skills, client service orientation and clear verbal and written communication.
Sound judgement, initiative, organization, problem-solving and dependable follow-through.
Ability to coach teams, navigate challenging conversations and manage multiple priorities.
Comfort with Microsoft Outlook, Word and Excel and willingness to learn scheduling, payroll and quality assurance systems.

Travel

Frequent travel to assigned properties and site offices is required.

Physical Requirements / Working Environment

This field-based role involves regular visits to condominium properties, walking and standing during inspections, and routine computer and phone use. Flexibility to respond to operational needs outside regular business hours, including evenings and weekends, may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation

Compensation for this role is $50,000 to $65,000 + car allowance and benefits.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

INDHON

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Oversee service delivery and operational readiness across a portfolio of condominium properties, including inspections, quality assurance, compliance, and incident response. Lead and support Front Desk, Housekeeping, and Superintendent associates while maintaining client relationships and coordinating staffing, training, and service improvements.

Requirements

Requires at least three years of relevant leadership experience in hospitality, facilities, property operations, or another service-oriented environment, including employee supervision. Candidates should have strong communication, organization, judgment, coaching, and problem-solving skills; condominium experience and multi-site management are preferred or considered assets.

Skills

Team Leadership
Coaching
Staffing Coordination
Scheduling
Performance Management
Quality Assurance
Problem-Solving
Communication
Organization
Conflict Resolution
Incident Response
Timekeeping
Payroll Approval
Microsoft Outlook
Microsoft Word

Benefits

Car Allowance
Medical Benefits
Dental Benefits
Retirement Benefits
Career Training
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Condominium Properties
Portfolio Management
Front Desk
Housekeeping
Superintendent Services
Standard Operating Procedures
Standing Orders
Field Inspections
Quality Assurance
Operational Readiness
Client Relationships
Recruitment
Onboarding
Employee Supervision
Performance Management
Staff Retention
Scheduling
Cross-Training
Payroll Approvals
Health and Safety
Compliance
Incident Response
Microsoft Outlook
Microsoft Word
Microsoft Excel
Service Transitions

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Work requirements

Jobs in Canada