Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 10 mins ago
LH
2600002987 - Medical Affairs Associate
Lakeridge Health
Oshawa, ON
- Internship
Champion the use of technology and digital tools (e.g., Microsoft Office, SharePoint) to improve service delivery and process efficiency.
Added 26 mins ago
M
Gestionnaire des ressources énergétiques / Energy Resource Manager
Microsoft
Quebec, QC
- Full-time
…collaboration avec les ingénieurs électriciens et les ingénieurs de service sur le terrain en environnement…
Added 55 mins ago
FS
Senior Project Manager
Focus Systems Inc.
Regina, SK
- Contract
Focus Systems is seeking an experienced Senior Project Manager – Transition to Operations to lead planning and execution of the Transition to Operations project for Phase 2 of a major…
Added 55 mins ago
AI
Pega Technical Lead
Apptoza Inc.
Toronto, ON
- Full-time
Pega Certified Lead System Architect (CLSA) on Pega 8.x or above.
Added 55 mins ago
CL
Solutions Architect - Enterprise Content Management (ECM)
Canada Life
London, ON
- Full-time
Canada Life is seeking a highly skilled Solution Architect - Enterprise Content Management (ECM) to lead the architecture, modernization, and delivery of enterprise-scale content and…
Added 56 mins ago
VC
Community Liaison Worker, Integrated Care Team
Vancouver Coastal Health
Sechelt, BC
- $33.49 to $35.31 CAD / hour
- Other
…the Community Liaison Worker supports an integrated health service team and delivery model and provides support services to clients who have mental health and substance use/addiction…
Added 56 mins ago
VC
Mental Health & Substance Use Outreach Nurse - Registered Nurse (RN)/ Registered Psychiatric Nurse (RPN)
Vancouver Coastal Health
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Full-time
Assertive Community Treatment (ACT) is a team-based, person-centered service delivery model that supports people living with complex mental health or concurrent mental health and substance…
Added 1 hour ago
C
Global Client Executive
Chubb
Toronto, ON
- Full-time
Drive Overall Client Satisfaction: Manage overall service delivery and assigned tasks for each client to ensure we are meeting their expectations and creating loyalty. Demonstrate…
Added 1 hour ago
DS
Program Manager/Account Manager
Dorigo Systems Ltd.
Burnaby, BC
- $60,000 to $90,000 CAD / year
- Full-time
Monitor customer satisfaction and account health, and proactively address service, delivery, quality, and communication concerns.
Added 1 hour ago
WH
Accounts Payable Specialist
WELL Health Technologies Corp. (TSX: WELL)
Vancouver, BC
- Full-time
…healthcare products, tools, and services designed to enhance the delivery of care, and improve their patients’ healthcare experience and health outcomes. For more information about the…
Added 1 hour ago
C
Global Client Executive, Canada
Chubb
Toronto, ON
- Full-time
Drive Overall Client Satisfaction: Manage overall service delivery and assigned tasks for each client to ensure we are meeting their expectations and creating loyalty. Demonstrate…
Added 1 hour ago
UR
Inside Sales Rep
United Rentals
Wabush, NL
- Full-time
…and can build relationships and provide outstanding customer service. You'll multi-task, learn plenty and build your ability to drive sales and branch…
Added 1 hour ago
UO
Assistant Dean, DAE, Faculty of Education
University of British Columbia
Vancouver, BC · UBCV | Neville Scarfe Building (SCRF)
- $12,418.42 to $18,613.67 CAD / month
- Full-time
…Development and Alumni Engagement, Faculty of Education will lead the execution of the Faculty’s long-term strategy for Development & Alumni Engagement and manage a development program of…
Added 1 hour ago
GC
Field Operations Associate
Grainger Canada
Swift Current, SK
- Full-time
DL NUMBER - Driver License, Valid and in State Must possess and maintain a valid driver’s license in province of residence Upon Hire required
Added 1 hour ago
FR
Area Manager
FirstService Residential Canada
Hamilton, ON
- Full-time
FirstService Residential is seeking a proactive, people-focused Service Manager to lead operations across an assigned portfolio of condominium properties. This field-based leadership role…
Added 2 hours ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
You will work closely with technical specialists, solution architects, project delivery teams, and company leadership to develop commercially viable proposals that align client requirements…
Added 2 hours ago
GC
Project Manager
Galore Creek Mining Corporation
Vancouver, BC
- Full-time
…directly to the Director, Project Services, you will unite and lead a cross-functional delivery team, seamlessly integrating Technical, Engineering, and SERA (Social, Environmental, and…
Added 2 hours ago
PV
Manager, TechCare
Pet Valu
Markham, ON
- Full-time
Lead, mentor, and develop the service desk team, ensuring high levels of motivation and performance.
Added 2 hours ago
UR
Inside Sales Rep
United Rentals
Richmond, BC
- Full-time
…and can build relationships and provide outstanding customer service. You'll multi-task, learn plenty and build your ability to drive sales and branch…
Added 2 hours ago
T
Senior Manager, Engineering
TD
Toronto, ON
- Full-time
Lead a team of engineers to design, engineer, and coordinate execution of IAM related components for new service delivery, platform enablement & enhancements, and cloud migrations on our…
Added 2 hours ago
C
Financial Planner - Central Canada - Manitoba/Saskatchewan/Alberta
CIBC
AB · Regina, SK · Calgary, AB
- Full-time
Service Focus – Provide clients insights on the current economic and market environment and the effect on their investment portfolios. Educate Advisors and relationship managers about the…
Added 2 hours ago
CA
Automotive Product Specialist
Capital Automotive Group
Winnipeg, MB · Ford Winnipeg
- Full-time
Requirements: Must hold and maintain a valid driver's license with a safe driving record
Added 2 hours ago
MF
Producer - Augmented Games
Moment Factory
Montreal, QC
- Full-time
Your role truly begins once agreements are signed. Your mission is to lead operations for the Augmented Games (AG) unit, encompassing the delivery and integration of new multi-year…
Added 2 hours ago
VI
Director, Industry Development
Vector Institute
Toronto, ON
- $100,600 to $125,800 CAD / year
- Full-time
…ecosystem. Acting as both a business developer and relationship lead, the incumbent will be the primary day-to-day interface between industry sponsors and Vector research activities,…
Added 2 hours ago
FH
Overnight Public Spaces Supervisor
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Day Shifts: $24.72 per hour

FirstService Residential Canada

Area Manager

Hamilton, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Description

Area Manager (GTA West)

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

FirstService Residential is seeking a proactive, people-focused Service Manager to lead operations across an assigned portfolio of condominium properties. This field-based leadership role oversees Front Desk, Housekeeping and Superintendent services, builds strong relationships with Property Managers, and supports engaged, high-performing teams. The successful candidate is organized, approachable and confident in taking ownership of service challenges and seeing solutions through.

Duties & Responsibilities

The duties below are representative of the position. Specific responsibilities may vary based on portfolio needs.

Operations & Portfolio Management

Oversee service delivery across assigned properties, ensuring contract requirements, Standard Operating Procedures (SOPs) and site-specific Standing Orders are followed.
Maintain a consistent field presence through property visits, inspections and quality assurance reviews; address deficiencies and confirm follow-up.
Identify operational risks, prioritize competing site needs and support property start-ups, takeovers and service transitions.
Maintain operational readiness, including staffing, required documentation, supplies and equipment.

Client Relationship Management

Build and maintain positive, trusted relationships with Property Managers and other client representatives.
Communicate proactively about service performance, staffing changes, concerns and improvement plans.
Respond to client feedback promptly, resolve issues professionally and follow through on commitments.

Associate Management

Lead, coach and support Front Desk, Housekeeping and Superintendent associates; promote accountability, engagement and professional development.
Support recruitment, onboarding, performance management and retention in partnership with Recruitment and Human Resources.
Anticipate staffing needs and coordinate scheduling, coverage and cross-training to support consistent service.
Oversee attendance, timekeeping, payroll approvals and responsible use of overtime and relief coverage.

Training, Quality Assurance & Compliance

Ensure associates receive appropriate orientation, site-specific training and ongoing coaching, with required records maintained.
Monitor service quality and compliance with company policies, health and safety requirements and established procedures.
Complete required inspections, audits and follow-up actions; work with Human Resources on associate matters within assigned responsibilities.

Communication & Incident Response

Respond to operational issues and incidents, ensure appropriate documentation and timely escalation of significant concerns.
Maintain accurate field activity reports and communicate portfolio priorities, risks and progress to the Director, Operations.
Collaborate with internal support teams to resolve issues and improve service delivery.

Additional Duties & Responsibilities

Uphold FirstService Residential Mission, Values, Global Service Standards and professional conduct expectations.
Participate in meetings, training and operational improvement initiatives; perform other related duties as assigned.
Provide temporary shift support when qualified and operationally required.

Supervisory Responsibility

Front Desk, Housekeeping and Superintendent associates assigned to the portfolio.

Education & Experience

Three (3) or more years of relevant leadership experience in hospitality, facilities, property operations or another service-oriented environment, including employee supervision.
Experience coordinating staffing, service quality and client relationships; multi-site management experience is an asset.
Condominium or residential property service experience is preferred, but not required.

Skills & Qualifications

Strong interpersonal skills, client service orientation and clear verbal and written communication.
Sound judgement, initiative, organization, problem-solving and dependable follow-through.
Ability to coach teams, navigate challenging conversations and manage multiple priorities.
Comfort with Microsoft Outlook, Word and Excel and willingness to learn scheduling, payroll and quality assurance systems.

Travel

Frequent travel to assigned properties and site offices is required.

Physical Requirements / Working Environment

This field-based role involves regular visits to condominium properties, walking and standing during inspections, and routine computer and phone use. Flexibility to respond to operational needs outside regular business hours, including evenings and weekends, may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation

Compensation for this role is $50,000 to $65,000 + car allowance and benefits.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

INDHON

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

Apply on LinkedIn About employer

More about this job

Responsibilities

Oversee service delivery and operational readiness across a portfolio of condominium properties, including inspections, quality assurance, compliance, and incident response. Lead and support Front Desk, Housekeeping, and Superintendent associates while maintaining client relationships and coordinating staffing, training, and service improvements.

Requirements

Requires at least three years of relevant leadership experience in hospitality, facilities, property operations, or another service-oriented environment, including employee supervision. Candidates should have strong communication, organization, judgment, coaching, and problem-solving skills; condominium experience and multi-site management are preferred or considered assets.

Skills

Team Leadership
Coaching
Staffing Coordination
Scheduling
Performance Management
Quality Assurance
Problem-Solving
Communication
Organization
Conflict Resolution
Incident Response
Timekeeping
Payroll Approval
Microsoft Outlook
Microsoft Word

Benefits

Car Allowance
Medical Benefits
Dental Benefits
Retirement Benefits
Career Training
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Condominium Properties
Portfolio Management
Front Desk
Housekeeping
Superintendent Services
Standard Operating Procedures
Standing Orders
Field Inspections
Quality Assurance
Operational Readiness
Client Relationships
Recruitment
Onboarding
Employee Supervision
Performance Management
Staff Retention
Scheduling
Cross-Training
Payroll Approvals
Health and Safety
Compliance
Incident Response
Microsoft Outlook
Microsoft Word
Microsoft Excel
Service Transitions

Report this job

Work requirements

Jobs in Canada