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FirstService Residential Canada

Assistant Condominium Manager

Toronto, ON, Canada

Pay: Compensation for this role is $50,000 to 60,000 + benefits
Job type: Full-time
Apply by: Oct 22, 2026
Experience: The ideal candidate will possess a minimum of 1 year of experience in Property Management industry
Posting language: English
Posted: Sep 22, 2026

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Original job description

Description

Assistant Condominium Manager (Toronto)

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

Why choose Us

We offer a hybrid working environment with flexible hours and the option for a modified 4.5 day work week. We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering, developing and supporting all our associates.

The Assistant Property Manager provides support services to the Property Manager in the overall running of the site office and exceptional customer service to owners, residents, trades and other guests to the building.

Essential Duties & Responsibilities

Prepare notices as needed
Address resident inquiries with courtesy and professionalism
Answer phone calls with courtesy, take messages or carry out functions if possible
Communicate with tradesperson when requested by Property Manager, prepare call summary and include all details for Property Manager
Obtain mail and distribute accordingly
Obtain reports from Concierge Desk, highlight anything that requires the Property Manager’s attention
Obtain all completed forms for filing, stamped received (i.e. Owner Information Form, Form 5, Tenant Information Form) and send by fax or Email to Accounts Receivable
Copy Agenda, Managers Report, building inspections and other documents as requested by Property Manager
Prepare packages for Board Members
Date stamp invoices and cheques when they are received
Enter cheques in the income intake report
Book party rooms and collect money as per policy
Book elevators for deliveries and moves
Answer owner’s inquiries and requests
Provide Status Certificates Request forms to owners
Updating Building Information Sheets as needed
Respond to emergency situations in timely manner
Other duties as assigned

Additional Duties & Responsibilities

Practice and adhere to FirstService Residential Global Service Standards.
Conduct business at all times with the highest standards of personal, professional and ethical conduct.
Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
Ensure all safety precautions are followed while performing the work.
Follow all policies and Standard Operating Procedures as instructed by Management.
Perform any range of special projects, tasks and other related duties as assigned.

Legislative Requirements

Assistant Property Managers who do not hold a Limited License cannot perform any of the condominium management services outlined below, even if they work under the supervision of a General or Transitional General Licensee (supervising licensee). Assistant Property Managers who hold a Limited License are permitted to perform condominium management services under the supervision of a supervising licensee, subject to the conditions outlined below:

The Licensee shall not enter into, extend, renew or terminate a contract or other agreement on behalf of a client except with the prior approval of the supervising licensee.
The Licensee cannot make any expenditures of more than $500 of the client’s money, not including the reserve fund, except with the prior approval of the Supervising Licensee.
The Licensee shall not make expenditures out of, invest or otherwise make dispositions of a client’s reserve fund.
The Licensee shall not sign status certificates under the Condominium Act, 1998 on behalf of a client
The licensee shall not, on behalf of a client, give anything to an owner or mortgagee that the client is required to give to an owner or mortgagee under the Condominium Act, 1998

A Limited Licensee may perform an action in 1 or 2 above without the prior approval of a supervising licensee if it is necessary to ensure the immediate safety or security of persons using the property or to prevent imminent damage to the property or assets of the client.

Education & Experience

Ontario Secondary School Diploma (or equivalent)

The ideal candidate will possess a minimum of 1 year of experience in Property Management industry

Knowledge, Skills & Proficiencies

Exceptional time management, organization skills and problem solving
Excellent interpersonal, phone and Customer Service skills
Ability to establish strong relationships with owners, vendors, coworkers etc.
Proficient English speaking and writing skills
Excellent computer skills
Proactive problem and solutions recognition
Excellent customer service skills
Detailed oriented, organized and have strong time management skills

Compensation

Compensation for this role is $50,000 to 60,000 + benefits

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

INDHON

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

The Assistant Property Manager provides support to the Property Manager in the daily operations of the site office. Responsibilities include managing resident inquiries, coordinating with tradespeople, handling administrative documentation, and ensuring exceptional customer service.

Requirements

Candidates must possess an Ontario Secondary School Diploma or equivalent and at least one year of experience in the property management industry. Strong organizational, interpersonal, and computer skills are required to succeed in this role.

Skills

Property management
Customer service
Time management
Organization skills
Problem solving
Interpersonal skills
Communication
Computer skills
Data entry
Administrative support
Record keeping
Conflict resolution

Benefits

Medical insurance
Dental insurance
Retirement benefits
Health spending account
Workperks
Career training
Professional development support

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Condominium Management
Customer Service
Administrative Support
Status Certificates
Invoicing
Record Keeping
Vendor Coordination
Site Office Operations
Condominium Act 1998
Hybrid Work
Professional Development
Data Entry
Communication
Problem Solving
Time Management
Organization
Safety Compliance
Standard Operating Procedures
FirstService Residential

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