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Added 31 mins ago
Reception - Concierge
Amica Senior Lifestyles
North Vancouver, BC
As the Concierge, you are the first point of contact for all residents, families, and team members. With each interaction, you will create a positive and welcoming environment for everyone,…
Added 1 hour ago
Spa Operations Supervisor
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
The purpose of this position is to provide flexible, on-the-floor leadership across Concierge, Food & Beverage, Attendant, and Sauna Master operations. This leader will adapt to operational…
Added 1 hour ago
VIP Guest Experience Manager
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
Lead and develop a best-in-class Concierge team focused on intuitive service, destination expertise, and personalized guest engagement.
Added 1 hour ago
Lifestyle Manager (Maternity Coverage - 18 Months)
Fairmont Hotels & Resorts
Jasper, AB
Temporary
Consistently offer professional, engaging and friendly service
Added 1 hour ago
Assistant Front Office Manager
Fairmont Hotels & Resorts
Jasper, AB
Full-time
Providing day to day operational and managerial support for Front Desk, Concierge, Guest Services, Royal Service, Tours department, and ensure all service standards are followed
Added 1 hour ago
Front Office - Concierge (VIP)
Fairmont Hotels & Resorts
Banff, AB
Full-time
…opportunity to advance your current skills and abilities? As a VIP Concierge you will have the opportunity to provide the highest level of personalized service and creating memorable…
Added 1 hour ago
Assistant Fairmont Gold Manager
Fairmont Hotels & Resorts
Banff, AB
Full-time
Collaborate closely with Front Office, Reservations, Housekeeping, In-Room Dining, Culinary, Concierge, Royal Service, Revenue Management and other hotel departments to deliver a seamless…
Added 1 hour ago
Concierge (Seasonal)
Fairmont Hotels & Resorts
Jasper, AB
Temporary
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Concierge. The knowledge of a great Concierge is the expectation of our guests when staying…
Added 1 hour ago
VIP Assistant Guest Experience Manager
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
The Assistant Guest Experience Manager supports the daily leadership of Concierge, Guest Relations, and Guest Activities while ensuring exceptional luxury service throughout the guest…
Added 1 hour ago
Multi-Property VIP & Luxury Reservations Specialist
Fairmont Hotels & Resorts
Jasper, AB
Full-time
Serve as a primary point of contact for high-net-worth guests, travel advisors, and concierge partners.
Added 1 hour ago
Fairmont Gold Supervisor (Full Time)
Fairmont Hotels & Resorts
AB · Edmonton, AB
$57,000 to $63,000 CAD / year
Full-time
…Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to…
Added 1 hour ago
Bilingual Executive Lounge Attendant (Full-Time)
Fairmont Hotels & Resorts
Ottawa, ON
Full-time
Executive Lounge is a special place! The personalized service provided as you greet your Guests at check- in or serve them in the private lounge, will show them that you truly care. The…
Added 1 hour ago
Night Captain (Part-Time)
Fairmont Hotels & Resorts
Ottawa, ON
Reporting to the Concierge Leadership, responsibilities and essential job functions include but are not limited to the following:
Added 1 hour ago
Akira Back General Manager (Full-Time)
Fairmont Hotels & Resorts
Ottawa, ON
Full-time
Managing the day to day operations of the restaurant with active presence on the floor leading your team to deliver service excellence including opening/closing duties and…
Added 1 hour ago
Bell/Valet Attendant (Full-time, Contract)
Fairmont Hotels & Resorts
Calgary, AB
Full-time · Temporary
Minimum 1 year of experience in hospitality, customer service, or related field; prior bell, valet, or concierge experience preferred.
Added 1 hour ago
Night Concierge
Claibon Recruitment
London, ON
Full-time
Experienced Night Concierge with either 5 star hotel experience or experience of working in a high end residential property required for this luxury development in the Isle of Dogs. Must…
Added 2 hours ago
Hospital Lead Security Guard
GardaWorld
Emerson, MB · Winnipeg, Mani
Not the job for you? Make sure to check out all our jobs! We also have concierge, surveillance and even casual roles available.
Added 5 hours ago
DEVELOPMENT COORDINATOR
Professional Association of Canadian Theatres (PACT)
Vancouver, BC
Full-time
Provide a VIP ticketing concierge service to all donors $1000+ including processing subscriptions, single tickets, event tickets, and exchanges.
Added 8 hours ago
Lobby Ambassador
Pinnacle Property Management Ltd
Millbank, ON
Full-time
…apartments by Berkeley Group. You’ll support an established 24-hour concierge team and welcome a discerning community who enjoy a pool, fitness studio, cinema, sauna and private dining…
Added 9 hours ago
Exhibitor Concierge - Casual Part Time
Calgary Stampede
AB · CALGARY, AB
Part-time
The Exhibitor Concierge is the front-line ambassador for our exhibitors, delivering a premium, personalized service from the moment they arrive on site. This role is highly visible on the…
Added 12 hours ago
Wealth Concierge
RBC
Vancouver, BC
Full-time
As the Wealth Concierge, you will be responsible for supporting a team of established Investment Counsellors and their valued clients with concierge level service and coordination. You will…
Added 12 hours ago
Senior Accountant, Privately Held Business Group
Doane Grant Thornton LLP
Nanaimo, BC
Full-time
Collaborating with colleagues to provide exceptional service to clients under varying reporting frameworks across different industries and sectors
Added 12 hours ago
Senior Accountant, Privately Held Business Group
Doane Grant Thornton LLP
Duncan, BC
Full-time
Collaborating with colleagues to provide exceptional service to clients under varying reporting frameworks across different industries and sectors
Added 13 hours ago
Product Designer
Zown
Toronto, ON
Full-time
Design the AI concierge experience, including the conversation interface, suggested actions, search results, recommendations, and handoffs to people or service providers.
Added 13 hours ago
Economic Development Officer
Sturgeon County
Morinville, AB
Full-time
…regulatory right sizing, departmental workflows) for a streamlined concierge approach to investor…

FirstService Residential Canada

Concierge

Richmond, BC, Canada

Pay: $22 - $24 per hour
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Description

About FirstService Residential:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

Job Overview

As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile and doing their utmost to ensure that residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to solve problems and diffuse sticky situations.

Skills And Qualifications

Previous experience with strata buildings is an asset
At least one year of direct/in person Customer Service Experience is required
Excellent written and oral command of the English language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff
Proficiency in speaking Cantonese and Mandarin is required

Physical Requirements

Ability to patrol the property including stairs, hallways, interior, and exterior
Ability to safely receive, store, and handle standard packages received from couriers and carriers
Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)

Shifts Available

Saturday - 10:00AM-20:00PM; Tuesday & Wednesday - 08:00AM-20:00PM; Friday (only work one Friday in each pay period) - 08:00AM-20:00PM

Location:

Richmond

What We Offer

As a full-time associate, you will be eligible for our Employee Assistance Plan and comprehensive benefits, including health and dental.

Compensation

$22 - $24 per hour

Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.

Please ensure your resume has a valid number and email address you can be reached at.

FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunities for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.

IN2018

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Greet residents and visitors warmly and provide a high standard of customer service at a high-end residential property. Patrol the property, handle packages safely, solve problems, and help diffuse difficult situations.

Requirements

At least one year of direct, in-person customer service experience is required; experience with strata buildings is an asset. Excellent written and spoken English, along with spoken Cantonese and Mandarin, is required, as is the ability to patrol the property and safely handle packages in varied weather conditions.

Skills

Customer Service
In-Person Communication
English Communication
Cantonese
Mandarin
Problem-Solving
Conflict De-Escalation
Package Handling
Property Patrol
Resident Relations

Benefits

Employee Assistance Plan
Health Insurance
Dental Insurance
Career Training
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Concierge
Property Management
Residential Communities
Strata Buildings
Customer Service
Resident Relations
Visitor Greeting
English
Cantonese
Mandarin
Problem-Solving
Conflict De-Escalation
Property Patrol
Package Handling
Courier Deliveries
High-End Residential Properties

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