Data Analytics Intern

Description

About FirstService Residential:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

Job Overview

This position is open to post-secondary students available for a winter term full-time (40-hours per week) placement between Jan 4th – March 26, 2027 (11-12 weeks).

This role provides the opportunity for a post-secondary student to apply classroom knowledge in a real-world setting while gaining practical, professional experience in Data Analytics. The Data Analytics Associate will contribute to real projects while developing practical skills related to their academic program.

This Data Analytics Intern will focus on enhancing operational discipline and improving service delivery, tracking critical KPIs and ensuring seamless processes for key business functions. This role provides the opportunity to contribute to transformative projects that streamline service performance and enhance client satisfaction.

Mentorship

The intern will receive ongoing mentorship through weekly check-ins, feedback sessions, and collaboration with the VP, Strata Operations and relevant department leaders and subject matter experts. leaders and subject matter experts. The intern will collaborate with department leaders to gain professional insights to further develop their skills.

Key Responsibilities

• Work with our executive leadership team to quantify and showcase the value of service improvements through vendor savings and performance insights.
• Collaborate on data visualization and reporting to drive accountability and operational excellence.
• Conduct research, analysis, or planning activities.
• Prepare reports, presentations, or communications as required
• Learn and utilize internal systems to generate reports to support the data analytics
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.
• Other administrative and operational duties, as required
  
  

Skills & Qualifications

• Demonstrated proficiency in Power BI and Excel for data analysis and visualization.
• Strong problem-solving skills with attention to detail.
• Excellent communication and teamwork abilities.
• Must have strong proficiency in Windows and Microsoft Office, (Outlook, Word, and Excel, etc.).
• Ability to learn and navigate new technology and platforms.
• Excellent organization, planning, motivation and interpersonal skills.
• Critical thinking, complex problem solving, judgment, and decision-making ability.
• Must be detail-oriented with excellent multitasking skills.
• Ability to prioritize work, meet deadlines and work well under pressure.
• Ability to work with sensitive or confidential information.
• Ability to work in a team environment as well as independently and be self-driven
• Ability to work in a team environment as well as independently and be self-driven
  
  

Requirements

• The candidate must currently be enrolled in a Canadian Post-Secondary program
• The candidate must be in the fields of data analytics, economics, business, or other relevant field of study.
  
  

What We Offer

As a temporary associate, you will be eligible to receive Employment Standard time off benefits and access to our Employee Assistance Plan.

Compensation

$20 per hour

FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.

IN2018

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.