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FirstService Residential Canada

Marketing Research Coordinator

Mississauga, ON, Canada

Compensation for this role is $60,000 to $65,000 + benefits · Full-time

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Job details

Pay: Compensation for this role is $60,000 to $65,000 + benefits
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 2+ years of sales support and/or operations experience would be a bonus
Posting language: English
Posted: Nov 4, 2026

Original job description

Description

Marketing Research Coordinator

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

Why choose Us

We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering, developing and supporting all our associates.

FirstService Residential is looking for an individual to play a role in driving data-driven decision-making within our marketing department. Working via online resources to generate sales lead information based on identified opportunities. Development of appropriate databases, resources, and lists for the marketing and sales teams are also required.

This position requires a highly analytical individual with a strong understanding of data analysis techniques and tools

Essential Duties

Manage data mining efforts in accordance with lead generation strategy.
Enters + distributes leads from all internal/external sources via Customer Relationship Management system (CRM)
Maintains CRM database integrity by updating account, lead, and opportunity records on a regular basis.
Maintains prospect list, broken down by lead source, manager, or other identifiers.
Track website RFPs + web form results against CRM to ensure quality and volume of leads is sufficient.
Collaboration with business development directors to maintain the integrity of CRM.

Skills & Qualifications

Bachelor's Degree in Business or related field from an accredited college or university.
2+ years of sales support and/or operations experience would be a bonus
Experience with Microsoft Dynamics or Salesforce
Proficient in MS Office Programs (PowerBi, Outlook, Excel, Word, PowerPoint)
Incredibly organized and detail-oriented
Customer-service mindset to solve issues

Compensation

Compensation for this role is $60,000 to $65,000 + benefits

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

INDHON

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Conduct data mining and manage lead generation, entering and distributing leads from internal and external sources through the CRM. Maintain accurate CRM records and prospect lists, monitor website RFPs and web form results, and collaborate with business development directors to ensure data quality.

Requirements

A bachelor's degree in business or a related field is required, along with proficiency in Microsoft Office tools and experience with Microsoft Dynamics or Salesforce. Two or more years of sales support or operations experience is a bonus; the role also calls for strong organization, attention to detail, analytical ability, and a customer-service mindset.

Skills

Data Mining
Lead Generation
Data Analysis
CRM Database Management
Microsoft Dynamics
Salesforce
Power BI
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Organization
Attention to Detail
Customer Service
Sales Operations

Benefits

Health Spending Account
Medical Benefits
Dental Benefits
Retirement Benefits
Workperks
Career Training
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Marketing Research
Lead Generation
Data Mining
Data Analysis
Sales Support
Sales Operations
CRM
Microsoft Dynamics
Salesforce
Power BI
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Database Integrity
Prospect Lists
Website RFPs
Web Forms
Business Development
Property Management
Residential Communities
Data-Driven Decision-Making

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