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Added 10 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Powell River, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 10 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 10 mins ago
WC
(CAN) Associé, produits consommables
Walmart Canada
Montreal, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 10 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 10 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Goderich, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 10 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
North Battleford, SK
- Full-time
…receive proper training so they can confidently provide excellent customer service to our customers every time they…
Added 10 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Pointe-Claire, QC
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 10 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 10 mins ago
WC
(CAN) Cashier
Walmart Canada
Goderich, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 10 mins ago
WC
(CAN) Préposé aux livraisons directes à la succursale
Walmart Canada
Shawinigan, QC
- Full-time
…flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…
Added 10 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 10 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 10 mins ago
WC
(CAN) Front End Checkout Team Associate (LC)
Walmart Canada
Kingston, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 10 mins ago
PL
Food and Beverage Server - Blacktail
Pomeroy Lodging
Kananaskis, AB
- Full-time
As a Server in our restaurant outlets, you will be instrumental in providing the highest quality of service to our guests by working alongside and supporting the front-of-house service…
Added 10 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Surrey, BC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 10 mins ago
MH
New Home Technician, Warranty ("handy person")
Mattamy Homes
Ottawa, ON
- Full-time
Excellent customer service skills in dealing with homeowners.
Added 40 mins ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Sherwood Park, AB
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 40 mins ago
DD
DSW: Sales Associate
DSW Designer Shoe Warehouse
Rocky View No 44, AB · Rocky View County, AB
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 40 mins ago
DD
DSW: Sales Associate
DSW Designer Shoe Warehouse
Calgary, AB
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 40 mins ago
TH
Lumber Sales Associate Part Time - 7170 Lethbridge
The Home Depot
Lethbridge, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 56 mins ago
C
Director, Client Support
CIBC
Toronto, ON
- Full-time
As the Director, Client Support in Business Banking, you'll lead a team of Manager Advisory Services (MASs) who oversee Financial Services Associates (FSAs) delivering both lending and…
Added 1 hour ago
L
Assistant Manager, Guest Experience | Rideau Centre
lululemon
Ottawa, ON
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 1 hour ago
BP
Seasonal Event Outfitter
Bass Pro Shops
Barrie, ON
- Part-time
Ability to provide superior customer service and exceed customer’s expectations.
Added 1 hour ago
LC
Merchandiser, Hourly Part Time Night
Loblaw Companies Limited
London, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Night
Shoppers Drug Mart
London, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

FirstService Residential Canada

RECA Licensed Leasing Agent

Calgary, AB, Canada

Internship

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Job details

Job type: Internship
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Description

Job Responsibilities

The Leasing Agent carries out the administration and execution of the day-to-day leasing services and strategies in all assigned residential property enterprises. The Leasing Agent is a highly responsible individual who enjoys a variety of tasks all while ensuring a high level of customer service is always maintained.

Essential Duties And Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Leasing

Responsible for ensuring all property management policies, procedures, and operations are executed to FirstService Residential Standards
Participate in the full leasing process
Maintain a comprehensive and up to date knowledge of the portfolio, including availability, vacancy, suite layouts, common areas, amenities, parking, etc
Conduct regular market research surveys and provide input on pricing and strategy with a goal of maximizing revenue and minimizing vacancy loss
Inspect all vacant suites on a regular to ensure they are in Rent Ready condition
Develop all leads including telephone and email inquiries within three hours of being received with an objective to converting to “personal tours”;
Conduct “personal tours” with the prospective resident outlining the features and benefits of the area, property, and the value of living at the property.
Ensure rental applications are reviewed and approved based on guidelines provided by Property Manager within 1 business day of receipt of application
Conduct income verification and reference verification on applications
Conduct credit checks using YardiScreen
Advise applicants in a timely manner of status of application
Assist in securing security deposit payments on approved applications within 48 hours of application approval
Generate and review leases with approved applicants, ensuring leases are signed by approved applicants within 48 hours of deposits being secured.
Follow up on all leads within 24 hours of last interaction
Assist with managing the renewal and retention program including providing recommended pricing to Property Manager

Marketing

Assist Marketing with execution of property marketing and leasing plan
Conduct regular market research surveys and provide input on pricing and strategy with a goal of maximizing revenue and minimizing vacancy loss
Provide key input into the marketing program and maintain all marketing material to ensure it is up to date and current; be available to attend marketing campaigns such as open houses.
Plan, co-ordinate and host Community events to continue to build strong relationships within the community.

Customer Service

Practice excellent resident relations through regular resident visits to ensure concerns and complaints are dealt with in a timely, professional manner to ensure long-term tenancies.
Handle resident concerns and inquiries with a goal of 100% satisfaction.
Respond to all resident inquiries concerns within a 48-hour window
Foster a strong customer service culture amongst all team members
Ensure resident move-ins and move-outs are efficient, timely and ensuring diligence on recoveries.

Administration and Reporting

Provide updated and accurate vacancy reports to the Property Manager upon request.
Issue and deliver notices such as violation notice, notice to enter, termination notices by approved method.
Review of weekly availability reports
Review of monthly reports as provided by Property Manager
Ensure compliance with the Residential Tenancies Act in all procedures.
Attend Community events to continue to build strong relationships within the community.

Office Management

Complete administrative support as required, including courier and mail handling
Maintain digital and physical filing systems within office, Yardi, and MS Teams environment
Maintain all resident information in accordance with privacy regulations and legislation

Additional Duties And Responsibilities

Practice and adhere to FirstService Residential Global Service Standards.
Always conduct business with the highest standards of personal, professional and ethical conduct.
Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
Ensure all safety precautions are followed while performing the work.
Follow all policies and Standard Operating Procedures as instructed by Management.
Perform any range of special projects, tasks and other related duties as assigned.

Health and Safety

Ensure compliance with all legislation (Municipal, Provincial and Federal), including but not limited to: Residential Tenancies Act of Alberta, Alberta Labour Relations Code, Alberta Occupational Health and Safety Act, Alberta Minimum Housing and Health Standards, Alberta Fire Code.
Comply with all requirements when a Public State of Emergency is issued by municipal, provincial or federal authorities.
Comply with regular fire and life safety standards including monthly testing and annual drills.
Ensure all trades comply with the health and safety policy.
Immediately report any infractions, damaged equipment and hazardous conditions or equipment.

Education And Experience

RECA License in Property Management not required, but an asset.
Proven track record in multi-family leasing
Experience in Retail Leasing an asset
High School Graduate: Post-Secondary Education or industry experience required
Resident Tenancies Act knowledge required
ARM designation is considered an asset but not required
CPM designation is considered an asset but not required
Excellent customer service skills with at least five years of customer service work.
Minimum three years’ experience in a fast-paced office environment.
Intermediate knowledge of MS Office and aptitude to learn new software programs.
Experience using Yardi is an asset

Knowledge, Skills And Proficiencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Work effectively in a team environment, with the ability to work independently
Positive and energetic outlook, with the ability to work effectively under pressure
Strong interpersonal skills
Proven organizational skills; able to cope with changing tenant needs and deliver successful results within agreed upon time frames
Excellent verbal and written communication skills
Detail oriented; able to resolve problems using facts and sound reasoning
5th Class Operator’s License and personal reliable vehicle required.

Tools and Equipment Used

Computer
General Office Equipment
Cell Phone
Tablet

Physical Requirements / Working Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Use of a keyboard
Phone and face-to-face communication
Sitting for extended periods of time
Use of a computer
General office equipment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Manage the residential leasing process, including lead follow-up, property tours, application screening, lease preparation, renewals, and vacancy reporting. Support property marketing and resident relations while maintaining accurate records and complying with applicable tenancy, safety, and company requirements.

Requirements

The role requires at least five years of customer service experience, three years in a fast-paced office environment, knowledge of Alberta's Residential Tenancies Act, and a high school education with post-secondary education or relevant industry experience. Candidates need strong communication and organizational skills, intermediate MS Office knowledge, a valid 5th Class Operator’s License, and a reliable personal vehicle; a RECA property management license and Yardi experience are assets.

Skills

Residential Leasing
Customer Service
Property Management
Lead Follow-Up
Market Research
Pricing Strategy
Lease Administration
Rental Application Review
Income and Reference Verification
Credit Checks
Resident Relations
Marketing
Regulatory Compliance
Records Management
Written and Verbal Communication
Organization

Visa sponsorship

Not detected in the job text

Keywords

Residential Leasing
Property Management
RECA License
Residential Tenancies Act of Alberta
Multi-Family Leasing
Retail Leasing
Yardi
YardiScreen
Microsoft Office
Microsoft Teams
Market Research
Revenue Maximization
Vacancy Management
Rental Applications
Income Verification
Reference Verification
Credit Checks
Lease Preparation
Lease Renewals
Resident Retention
Property Marketing
Community Events
Resident Relations
Privacy Regulations
Alberta Occupational Health and Safety Act
Alberta Fire Code
ARM Designation
CPM Designation
5th Class Operator’s License

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