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Added 13 mins ago
OC
Process & Compliance Tech
Ontario Clean Water Agency
Angus, ON · Wasaga Beach, ON · OCWA- Angus WWT
- Full-time
Effective time management skills with the ability to prioritize and take initiative.
Added 13 mins ago
OC
Process & Compliance Tech
Ontario Clean Water Agency
Oshawa, ON · OCWA - Kawartha South WT
- Full-time
Effective time management skills with the ability to prioritize and take initiative.
Added 13 mins ago
OC
Senior Operations Manager
Ontario Clean Water Agency
OCWA - KT West Cluster Office
- Full-time
Added 27 mins ago
GO
Transitional Support Worker
Government of Yukon
Whitehorse, YT
- Full-time
This posting will also be used for Anticipatory full-time term positions.
Added 27 mins ago
Licensed Practical Nurse, Med Expansion
Winnipeg Regional Health Authority
Selkirk, MB
One (1) year equivalent full-time experience in the last five (5) years in an Acute Care Setting required. Experience in rural nursing and/or medical/surgical nursing preferred
Added 58 mins ago
C
Director of Health, Safety & Environment
Clutch
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- Full-time
Partner with People Operations and Logistics on driver and fleet safety.
Added 58 mins ago
CO
General Maintenance Worker
City of Winnipeg
Winnipeg, MB
- Full-time
Position Type: Up to 4 Permanent Positions and 3 Permanent on a Temporary Basis Position, Full-Time
Added 1 hour ago
MC
Refrigeration Technician
Magnum Creek Cooling Ltd
Abbotsford, BC
- Full-time
Role Description The Refrigeration Technician is a full-time, on-site role based in Abbotsford, BC. The technician is responsible for installing, servicing, and repairing commercial and…
Added 2 hours ago
PV
Full - Time Keyholder
Pet Valu
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- Full-time
Keyholders assist with ensuring consistently great execution which allows us to invest in meaningful time with our customers. They recommend the best products and services to create the…
Added 2 hours ago
MT
Dispatcher
MAJCO TRUCKING
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- Full-time
The successful candidate will be responsible for order entry, shipment coordination, driver communication, customer service, and ensuring that all transportation activities are conducted…
Added 2 hours ago
GE
Driver - Front Load
GFL Environmental Inc.
Victoria, BC
- Full-time
Job Summary: GFL Environmental is looking for a Class 3 Front Load Driver to join our team in Victoria, British Columbia! As a Class 3 driver, you will be responsible for safely,…
Added 2 hours ago
CG
Snow Removal Labourer
CSL Group Ltd
Ancaster, ON
- Contract
Opportunity for full-time, year-round employment if desired at the end of the contract
Added 2 hours ago
MN
Reset Merchandiser
Mosaic North America
Guelph, ON
- Part-time
…growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle…
Added 2 hours ago
ET
Fluid Pump Operator – Element Technical Services
Element Technical Services
Carlyle, SK
- Full-time
Comply with applicable legislation including safe operation, driver’s hours of service, occupational health and safety, transportation of dangerous goods, fatigue management
Added 2 hours ago
ET
Coil Tubing Operator – Element Technical Services
Element Technical Services
Red Deer, AB
- Full-time
Added 2 hours ago
ET
Fluid Pump Operator – Element Technical Services
Element Technical Services
Red Deer, AB
- Full-time
Comply with applicable legislation including safe operation, driver’s hours of service, occupational health and safety, transportation of dangerous goods, fatigue management
Added 2 hours ago
ET
Transport Operator – Element Technical Services
Element Technical Services
Red Deer, AB
- Full-time
Job Title: Air Can Operator / Transport Driver – $2,000 SIGNING BONUS
Added 2 hours ago
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Coil Tubing Operator – Element Technical Services
Element Technical Services
Carlyle, SK
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Added 2 hours ago
ET
Fluid Pump Operator – Element Technical Services
Element Technical Services
Carlyle, SK
- Full-time
Comply with applicable legislation including safe operation, driver’s hours of service, occupational health and safety, transportation of dangerous goods, fatigue management
Added 2 hours ago
ET
Frac Operator – Element Technical Services
Element Technical Services
Red Deer, AB
- Full-time
Comply with applicable legislation including safe operation, driver’s hours of service, occupational health and safety, transportation of dangerous goods, fatigue management
Added 2 hours ago
ET
Frac Operator – Element Technical Services
Element Technical Services
Carlyle, SK
- Full-time
Comply with applicable legislation including safe operation, driver’s hours of service, occupational health and safety, transportation of dangerous goods, fatigue management
Added 2 hours ago
SC
Senior to Principal Geotechnical Engineer
SRK Consulting
Granby, QC
- $125,000 to $175,000 CAD / year
- Full-time
Valid driver’s license and a good driving record.
Added 2 hours ago
SC
Senior Environmental or Water Resources Engineer
SRK Consulting
Granby, QC
- $115,000 to $145,000 CAD / year
- Full-time
…and mining approaches to responsibly manage water through the full mining cycle, from planning through…
Added 2 hours ago
SC
Junior Geotechnical/Rock Mechanics Engineer
SRK Consulting
Vancouver, BC
- $75,000 to $85,000 CAD / year
- Full-time
…and underground mine design issues. This work will involve full project scopes from conceptual studies to the detailed design and construction stage, as well as to the mine closure stage,…
Added 2 hours ago
SC
Intermediate Hydrogeologist
SRK Consulting
Remote, Canada
- $85,000 to $120,000 CAD / year
- Full-time
Valid driver’s license with a good driving record.

FirstService Residential Canada

Regional Director, Strata Operations

Vancouver, BC, Canada

Salary $100,000 - 120,000 per annum · Full-time

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Job details

Pay: Salary $100,000 - 120,000 per annum
Job type: Full-time
Apply by: Nov 7, 2026
Experience: 5+ years experience managing diverse strata portfolios (high-rise, mixed-use, new developments).
Posting language: English
Posted: Oct 8, 2026

Original job description

Description

About FirstService Residential:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

Job Overview

The Regional Director, Strata Operations promotes client satisfaction, employee retention, and the continual enhancement of the Company’s culture and services through leadership, supervision and training of a small team of Strata Managers, balanced with carrying a curated portfolio of clients.

Key Responsibilities

Manage a team of Strata Managers, ensuring balanced workloads, career growth, and professional development through coaching, training, and structured performance reviews.
Optimize revenue potential while preventing burnout by strategically assigning properties based on technical fit, personality compatibility, and development needs.
Step in to manage properties when necessary, attend council meetings, and handle escalated client concerns to maintain strong, trusted relationships.
Collaborate with internal support teams to ensure seamless service delivery, identify operational gaps, and implement process enhancements for efficiency and quality.
Drive the financial health of the team by managing portfolio profitability, identifying ancillary revenue opportunities, and ensuring appropriate pricing strategies.
Own high-risk client relationships, handle complex disputes, and proactively mitigate potential service or financial risks.
Track client feedback, oversee special projects, and implement targeted action plans to enhance service delivery and improve NPS scores.
Serve as the team’s technical authority on legislative, governance, and regulatory matters, providing direct training and guidance on industry best practices.
Represent the company at industry events, contribute to brand reputation, and support internal training initiatives to enhance team expertise.

Skills & Qualifications

Must already possess their license to provide strata management services through the BC Financial Services Authority (BCFSA)
5+ years experience managing diverse strata portfolios (high-rise, mixed-use, new developments).
3+ years experience directly managing a team of property managers (minimum 8 professionals), demonstrating a track record of success in performance management, hiring decisions and managing employee issues.
Track record of leading operational initiatives - not just maintaining status quo.
Proven experience handling difficult council relationships and complex situations, turning detractors into promoters.
Strong financial acumen - ability to explain budgets, assess financial health of properties, and lead fee increase conversations.
Post-secondary education in business, real estate, or related field (strongly preferred)
Hands-on experience with recruiting, hiring, training, and mentoring strata managers (strongly preferred)

A current Representative License to provide Strata Management Services as issued by the BC Financial Services Authority, a valid BC driver's license and access to a vehicle with business insurance are requirements of the role.

What We Offer

Salary $100,000 - 120,000 per annum

As a full-time associate, you will be eligible for full comprehensive benefits including health & dental, etc. In addition, you will be eligible for time off benefits, paid holidays, access to our Employee Assistance Program, Tuition Reimbursement, and more.

FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Lead and develop a team of Strata Managers while managing a curated client portfolio, addressing escalated concerns, and maintaining strong council relationships. Oversee team profitability, service quality, operational improvements, risk management, and compliance while supporting client satisfaction and employee growth.

Requirements

Candidates must hold a current BCFSA Representative License for Strata Management Services, have at least five years of strata portfolio management experience, and at least three years of direct team management experience overseeing a minimum of eight professionals. The role also requires a valid BC driver's license and access to a vehicle with business insurance; post-secondary education in business, real estate, or a related field is strongly preferred.

Skills

Strata Portfolio Management
Team Leadership
Performance Management
Coaching And Training
Recruiting And Hiring
Conflict Resolution
Financial Acumen
Budget Management
Revenue Optimization
Operational Improvement
Risk Mitigation
Legislative And Regulatory Knowledge
Governance
Project Management
Customer Satisfaction

Benefits

Health Insurance
Dental Insurance
Retirement Benefits
Paid Time Off
Paid Holidays
Employee Assistance Program
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Strata Management
Property Management
BC Financial Services Authority
BCFSA Representative License
Strata Portfolio
High-Rise Properties
Mixed-Use Properties
New Developments
Council Meetings
Client Satisfaction
Employee Retention
Performance Reviews
Coaching
Professional Development
Recruiting
Hiring
Portfolio Profitability
Budgeting
Pricing Strategies
Ancillary Revenue
Risk Mitigation
Client Feedback
Net Promoter Score
Legislation
Governance
Regulatory Compliance
Operational Initiatives
Service Delivery
Business Insurance
Real Estate

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