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Added 23 mins ago
FR
Regional Supervisor
FirstService Residential Canada
Vancouver, BC
- Full-time
As a full-time associate, you will be eligible for employer paid health & dental, time off benefits, access to our Employee Assistance Plan, RRSP matching, and Tuition Reimbursement Program.
Added 24 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Full-time
…we’re caring and supporting our customers in new ways every…
Added 39 mins ago
OA
Lot Associate - Surrey Honda
OpenRoad Auto Group
Surrey, BC
- Full-time
· Comprehensive extended health and dental plan (applicable for full-time positions only)
Added 39 mins ago
TT
Retail Sales Associate-Winners/Homesense Georgetown
The TJX Companies, Inc.
Georgetown, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 39 mins ago
T
Customer Experience Associate
TD
Winnipeg, MB
- Part-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 39 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 53 mins ago
FR
Leasing Agent / Assistant Resident Services Manager
FirstService Residential Canada
AB · Edmonton, AB
- Internship
…Resident Manager carries out the administration and execution of day-to-day leasing, resident relations, and on-site property…
Added 53 mins ago
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Administrative Assistant
Veolia | North America
AB · Edmonton, AB
- Full-time
Manage order-related issues and coordinate with internal teams to ensure on-time, in-full delivery to customers
Added 54 mins ago
Associate Wealth Advisor
First West
Chilliwack, BC
We are currently seeking an Associate Wealth Advisor to join our team.
Added 54 mins ago
Production Associate - Garment Hanger/Inspector - 2nd Shift - Temporary
Cintas
Langley (District), BC · Langley, BC
Cintas is seeking a Production Associate - Garment Hanger/Inspector to support the Rental Division. The Garment Hanger/Inspector is responsible for safely and accurately placing customer…
Added 1 hour ago
SD
Beauty Specialist, Hourly Full Time Day
Shoppers Drug Mart
Comox, BC
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
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Regional Pharmacy Director - 15 month contract
Shoppers Drug Mart
Toronto, ON
- Full-time
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Added 1 hour ago
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Beauty Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Comox, BC
- Full-time
…we’re caring and supporting our customers in new ways every…
Added 1 hour ago
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Assistant Store Manager
Canna Cabana
Ottawa, ON · Rideau, Ottawa, ON
- $21 to $23 CAD / hour
- Full-time
…and company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store…
Added 1 hour ago
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Gérant(e) de l’avant du magasin, salarié(e) – PHX temps plein jour
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Quebec, QC
- Full-time
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Added 1 hour ago
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Internship - Account Associate II
Computershare Canada
Toronto, ON
- $23.5 CAD / hour
- Full-time
…be opportunities to return for another internship or join us full-time after…
Added 1 hour ago
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Associate Director, Wholesale & Commercial Credit Risk
RBC
Toronto, ON
- Full-time
…and adjudication for RBC’s large corporate clients. In the Associate Director role, you will be responsible for adjudicating a portfolio of accounts including clients across the Capital…
Added 1 hour ago
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Customer Experience Associate - Dieppe
TD
Dieppe, NB
- Part-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 hour ago
T
Customer Experience Associate
TD
North Battleford, SK
- Part-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 hour ago
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Customer Experience Associate - Dieppe
TD
Dieppe, NB
- Part-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 hour ago
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Personal Banking Associate Trainee (Full time) - Saint-Jérôme
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Saint-Jérôme, QC
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 hour ago
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Customer Experience Associate
TD
Moose Jaw, SK
- Part-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 hour ago
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Customer Experience Associate
TD
Grande Prairie, AB
- Part-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 hour ago
PV
Full Time Sales Associate (Store 3003 - Madison Square)
Pet Valu
Winnipeg, MB
- Full-time
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet…
Added 1 hour ago
PV
Full Time Sales Associate (Store 3003 - Madison Square)
Pet Valu
Winnipeg, MB
- Full-time
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet…

FirstService Residential Canada

Regional Supervisor

Vancouver, BC, Canada

$70,000.00 - $80,000.00 per annum · Full-time

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Job details

Pay: $70,000.00 - $80,000.00 per annum
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Description

About FirstService Residential: 

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. 

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development. 

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential. 

  

Job Overview: 

The Regional Supervisor provides direction, supervision and training to a team of Property Administrators as well as operational support so that the Property Management division continues to maintain high client satisfaction, expand employee development, and grows the portfolio, while enhancing the bigger Company’s culture and services. This role will support FirstService Multifamily operations across British Columbia, Alberta, Ontario and future Canadian markets as the business continues to grow, helping to ensure consistent service delivery, operational excellence and scalable administrative practices.

Responsibilities: 

Leadership & Team Management

Provide leadership, coaching and day-to-day supervision to the Property Administration team.
Lead the onboarding, training, development and performance management of administrative associates. 
Assign, prioritize and monitor workloads to ensure service standards and deadlines are consistently met.
Conduct regular team meetings and foster a collaborative, high-performing, client-focused team culture.

Operational Support

Provide operational and administrative support to the Property Management team to ensure efficient service delivery.
Act as the primary escalation point for complex administrative matters and coordinate solutions with internal stakeholders.
Support departmental initiatives, new property onboarding and operational improvement projects.
Perform administrative duties during periods of high workload or business need.
Support the development and implementation of standardized administrative processes and operational practices that can be adopted across multiple markets as the business continues to grow. 
Undertake occasional travel between regional markets to support business operations, alignment, and on-site operational needs as required.

Process Improvement & Administration

Work closely with the leadership team to develop, implement and maintain Standard Operating Procedures (SOPs), administrative guidelines and best practices.
Design and maintain standardized templates, forms and correspondence to improve consistency and efficiency.
Monitor and improve administrative workflows, processes and service levels.
Ensure the integrity and organization of electronic and physical records and departmental filing systems.

Communication & Client Service

Oversee internal and external communications, including tenant correspondence, building notices and owner communications.
Ensure shared inboxes and administrative requests are managed effectively and responded to in a timely manner.
Promote a high standard of professionalism, accuracy and customer service across all administrative functions.

Business & Operational Support

Prepare reports, operational metrics and other documentation to support business planning and decision-making.
Assist with proposal preparation, business development activities and implementation of operational initiatives.
Support the implementation of new systems, technology enhancements and process improvements.

Additional Duties & Responsibilities

Practice and adhere to FirstService Multifamily Global Service Standards.
Conduct business at all times with the highest standards of personal, professional and ethical conduct.
Build strong working relationships across Operations, Accounting and other departments to support efficient service delivery.
Ensure all policies, procedures and Standard Operating Procedures are consistently followed by the administration team.
Ensure all safety precautions are followed while performing the work.
Participate in meetings and workgroups to support operational planning, continuous improvement and organizational initiatives.
Perform any range of special projects, tasks and other related duties as assigned.

Skills & Qualifications: 

Demonstrate strong leadership, coaching and team development skills.
Possess excellent organizational, time management and prioritization skills.
Demonstrate exceptional written, verbal and interpersonal communication skills.
Have strong problem-solving and decision-making abilities with sound judgment.
Possess experience developing and improving administrative processes, workflows and Standard Operating Procedures (SOPs).
Demonstrate proficiency with Microsoft 365 
Thrive in a fast-paced environment while maintaining a high level of accuracy and customer service.

Education & Experience

Bachelor’s degree in business administration or a related field, or an equivalent combination of education and experience.
Minimum five (5) years of experience in an administrative or operational management role, including experience leading and developing a team.

What We Offer: 

As a full-time associate, you will be eligible for employer paid health & dental, time off benefits, access to our Employee Assistance Plan, RRSP matching, and Tuition Reimbursement Program. 

Compensation: 

$70,000.00 - $80,000.00 per annum

FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.

IN2018

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Lead, coach, train, and manage the Property Administration team, including assigning workloads and overseeing performance. Provide operational support across Canadian markets, improve standardized administrative processes, oversee communications and records, and support reporting, business development, and new systems.

Requirements

A bachelor’s degree in business administration or a related field, or an equivalent combination of education and experience, is required. Candidates need at least five years of administrative or operational management experience, including team leadership and development, along with strong organizational, communication, process-improvement, and Microsoft 365 skills.

Skills

Leadership
Coaching
Team Development
Organizational Skills
Time Management
Prioritization
Written Communication
Verbal Communication
Interpersonal Communication
Problem-Solving
Decision-Making
Workflow Management
Standard Operating Procedures
Microsoft 365
Customer Service

Benefits

Employer-Paid Health Insurance
Employer-Paid Dental Insurance
Paid Time Off
Employee Assistance Plan
RRSP Matching
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Multifamily Operations
Property Administration
Team Leadership
Coaching
Onboarding
Performance Management
Operational Support
Administrative Processes
Standard Operating Procedures
Process Improvement
Workflow Management
Client Satisfaction
Tenant Correspondence
Owner Communications
Shared Inboxes
Records Management
Operational Metrics
Business Development
Microsoft 365
New Property Onboarding
Technology Enhancements
Service Delivery
Cross-Functional Collaboration
Continuous Improvement

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