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Added 9 mins ago
Guest Services Representative - Willowbrook Shopping Centre - Part Time
QuadReal Property Group
Langley (District), BC · City of Langley, BC
Part-time
Complete administrative tasks and conduct all service functions related to the Concierge Desk.
Added 41 mins ago
Guest Service Agent
Northland Properties
Victoria, BC
Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
Added 41 mins ago
Receptionist Needed-Part-Time
Comfort Keepers
Surrey, BC
Part-time
Added 56 mins ago
Associé(e) de la réception / Hospitality Associate
Midtown Athletic Clubs
Montreal, QC · Sanctuaire
Midtown is looking for a Hospitality Associate to assist our members and keep our front desk running smoothly.
Added 56 mins ago
Overnight Customer Service Representative (Motivator) – Ottawa Hunt Club
GoodLife Fitness
Ottawa, ON
Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 56 mins ago
Customer Service Representative (Motivator) - St Catharines Bunting and Carlton
GoodLife Fitness
St. Catharines, ON
Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 56 mins ago
Overnight Customer Service Representative (Motivator) – Kanata Hazeldean Mall
GoodLife Fitness
Ottawa, ON
Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 56 mins ago
Customer Service Representative (Motivator) - Brampton McLaughlin Corners West
GoodLife Fitness
Brampton, ON
Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 1 hour ago
National Program Development Manager
Meridian OneCap Credit Corp.
Toronto, ON
$79,100 to $90,000 CAD / year
Full-time
…take-out volume, ensuring the floorplan line functions as a front end to the broader program rather than a standalone…
Added 1 hour ago
Cashier
Princess Auto Ltd.
Toronto, ON · Scarborough, ON
Part-time
…spend your day working at the checkout or customer service desk processing transactions, responding to customer inquiries in person and over the phone, keeping the front of the store tidy…
Added 1 hour ago
Weekend Light Duty Cleaner
FirstService Residential Canada
Toronto, ON
Full-time
FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our…
Added 1 hour ago
National Program Development Manager, Equipment Finance
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
$79,100 to $90,000 CAD / year
Full-time
…take-out volume, ensuring the floorplan line functions as a front end to the broader program rather than a standalone…
Added 1 hour ago
Visual Experience Coordinator (Full-Time)
Altea SI
Toronto, ON
Full-time
…valued from the moment they arrive. Collaborate closely with the front desk team to fulfill member requests, delivering timely, personalized support that reflects our commitment to a…
Added 1 hour ago
Front Desk Associates, King West
Equinox
Toronto, ON
Part-time
We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a…
Added 1 hour ago
HR Assistant
Q2 Artificial Lift Services
Red Deer, AB
Serve as the first point of contact for visitors by performing front desk duties, welcoming guests, coordinating check-ins, and maintaining visitor safety supplies.
Added 1 hour ago
CCR-Care Coordinator Floater
Lifemark Health Group
Montreal, QC
Full-time
Greet patients and other visitors, both over the phone and at the front desk
Added 1 hour ago
Receptionist
Kahnawake Education Center
Kahnawake Indian Reserve No. 14, QC
Full-time · Temporary
To assist and complete accident/incident report for students referred to the front desk for medical reasons and contact parents/emergency contact, and ambulance if required when an injury…
Added 2 hours ago
Front Desk Agent
AccorHotel
Banff, AB
Full-time
…experiences for guests? Join our team at Fairmont Banff Springs as a Front Desk Agent, where you will be at the forefront of our guest…
Added 2 hours ago
(CAN) Associé, marchandise générale
Walmart Canada
Sept-Îles, QC
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 2 hours ago
Manager
Planet Fitness
Medicine Hat, AB
Full-time
Effectively recruit, lead, manage, communicate, train and develop an entire staff including Assistant Manager, Front Desk employees, and Fitness Instructors.
Added 3 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 3 hours ago
General Merchandise Associate
Walmart Canada
Selkirk, MB
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 3 hours ago
General Merchandise Associate
Walmart Canada
Winnipeg, MB
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 3 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Peterborough, ON
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 3 hours ago
(CAN) Customer Service Desk Associate
Walmart Canada
Prince Albert, SK
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Pay: Compensation: $18.50 / hour
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

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Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Monday 3:00pm - 11:00pm, Thursday 11:00pm - 7:00am, Friday 11:00pm - 11:00am, Sunday 11:00am - 11:00pm

Site Location: Toronto, ON

Compensation: $18.50 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and protecting confidential information. Conduct property patrols, monitor building safety and access, respond to emergencies and alarms, enforce applicable rules, and complete required logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; candidates must also be able to lift 50 pounds and sit or stand for extended periods.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Vendor Coordination
Visitor Assistance
Safety Compliance
Building Inspection
Time Management

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Property Management
Front Desk Security
Access Control
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Vendor Access
Resident Services
Customer Service
Confidentiality
Building Safety
Visitor Management
Municipal Laws
Ontario Laws
Canadian Laws
Business
Hospitality
Police/Security Foundations
Standing Orders
Standard Operating Procedures
Employee Handbook

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