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Added 1 hour ago
Economic Development Officer
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
Full-time
Providing concierge services to new and existing companies in Chatham-Kent. Concierge Services include engaging in mentorship, having an understanding of current programs and services…
Added 3 hours ago
Team Leader Production
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Full-time
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Senior Manager, Privately Held Business Group
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Full-time
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Added 4 hours ago
Manager, Privately Held Business Group
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Full-time
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Added 7 hours ago
Security Professional - Residential Concierge - Part Time
Allied Universal
Toronto, ON
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Allied Universal is seeking an experienced Security Professional - Residential Concierge Part Time to oversee one of our residential sites in Toronto, ON. The ideal candidate is a seasoned…
Added 7 hours ago
Security Guard – Residential Condominium
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…seasoned individual with excellent communication skills, customer service, willing to work overnight shifts, and able to work with a dynamic security team. If you have experience in…
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Security Professional - Residential Concierge - Swing Shift
Allied Universal
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Added 7 hours ago
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Security Professional - Residential Concierge - Overnight
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Added 7 hours ago
Security Professional – Residential Concierge - Full-time
Allied Universal
Toronto, ON · North York, ON
Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 10 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 11 hours ago
Assistant Front Desk Manager
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Added 12 hours ago
Assistant Sales Manager - Destination Toyota Burnaby
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Provide a concierge approach to the guest purchasing experience – warm, inviting, engaged.
Added 13 hours ago
Community Operations Manager
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Added 13 hours ago
Reception - Concierge
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Added 13 hours ago
VIP Guest Experience Manager
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VIP Assistant Guest Experience Manager
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The Assistant Guest Experience Manager supports the daily leadership of Concierge, Guest Relations, and Guest Activities while ensuring exceptional luxury service throughout the guest…
Added 13 hours ago
Industrial Security Guard - FT
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…shift while building valuable experience in security, customer service, and problem-solving. If you enjoy staying active, working independently, and making a meaningful impact, this is the…
Added 13 hours ago
Operations and Client Success Manager (Short-Term Rental / Hospitality)
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…specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property…
Added 14 hours ago
Assistant Front Office Manager
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Added 14 hours ago
Community Operations Manager
Amica Senior Lifestyles
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…areas within their community, including office management, concierge, payroll and benefits, housekeeping, billing and accounting. Furthermore, the Community Operations Manager advises,…
Added 14 hours ago
Overnight Concierge
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We are seeking a dependable and professional Concierge for a residential property, a 28-floor, 379-unit building located in Coquitlam. In this dynamic role, you will provide exceptional…
Added 14 hours ago
GUEST SERVICE AGENT
Lais Hotel Properties L
Jordan Station, ON
Up to $18.94 CAD / hour
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Inn on the Twenty is currently seeking a Guest Service Agent to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to…
Added 15 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 15 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…

FirstService Residential Canada

Security Concierge

Oakville, ON, Canada

Pay: Compensation: $19.50 / hour
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Sunday 12:00am to 12:00pm, Monday to Thursday 12:00am to 8:00am

Site Location: Oakville, ON

Compensation: $19.50 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and protecting confidential information. Maintain building safety through access control, patrols, emergency response, enforcement of applicable rules, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. Business, hospitality, or police/security foundation college courses are an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and communicate effectively in person and by phone.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety
Resident Assistance
Vendor Coordination
Message Screening
Physical Security

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
High School Diploma
Business
Hospitality
Police Foundations
Security Foundations
Customer Service
Resident Services
Access Control
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Vendor Access
Confidentiality
Building Safety
Physical Security
Municipal Laws
Ontario Laws
Canadian Laws
Standing Orders
Standard Operating Procedures
Employee Handbook
Property Management

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