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Added 4 mins ago
Fit4Less Host - Saskatoon Circle West Plaza
Fit4Less Canada
Saskatoon, SK
Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 5 mins ago
Personal Banking Associate
TD
Ottawa, ON · Orleans, ON
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 5 mins ago
Small Business Associate
TD
Windsor, ON
Full-time
…you? If yes, then apply for the position of Small Business Associate and get 3-6 months training to undertake the role of Account Manager, Small Business (AMSB). This training program will…
Added 5 mins ago
Fit4Less Host - Saskatoon Circle West Plaza
GoodLife Fitness
Saskatoon, SK
Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 5 mins ago
Production Associate - Utility III - 2nd Shift
Cintas
Windsor, ON
Cintas is seeking a Production Associate – Utility III to support the Rental Division. This position is responsible for performing a variety of production jobs as directed by the shift…
Added 5 mins ago
Production Associate - Utility III - 2nd Shift
Cintas
Windsor, ON
Cintas is seeking a Production Associate – Utility III to support the Rental Division. This position is responsible for performing a variety of production jobs as directed by the shift…
Added 20 mins ago
Associate, Global Investment Banking - Real Estate
Royal Bank of Canada
Toronto, ON
Full-time
RBC Capital Markets is a part of the Royal Bank of Canada, one of the largest providers of financial services in the world. RBC ranks among the top five banks in North America by market…
Added 20 mins ago
Female Locker Room Associate, King West
Equinox
Toronto, ON
Full-time
Ensure that the Female locker rooms are clean, stocked and well maintained while providing all members, prospective members, and guests with excellent customer service
Added 35 mins ago
IT Support Administrator
Marmon Technologies India Pvt Ltd
SK
Full-time
support core infrastructure services (Intune, Azure AD, Windows Server, DNS, DHCP, Backup).
Added 35 mins ago
Veterinarian: Emergency & GP Case Variety + Flexible 4-Day Work Week
VetStrategy / Daubigny
Sudbury, ON · Lively, ON
Our Customer Promise – To deliver world-class veterinary care, locally.
Added 1 hour ago
Associate
RBC Dominion Securities
Burlington, ON
Full-time
The RBC Dominion Securities Burlington branch is currently seeking an Associate to join an advisory team. By joining the team, you will participate in growing the business by providing…
Added 1 hour ago
Associé / Associée de Magasin Temps Plein Winners/HomeSense - Carrefour de la Rive-sud
The TJX Companies, Inc.
Boucherville, QC
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…leur famille, qui mettent à disposition des ressources et des services utiles pour améliorer votre…
Added 1 hour ago
Coordonnateur/Coordonnatrice de magasin Temps plein Winners/HomeSense-Carrefour de la Rive-Sud
The TJX Companies, Inc.
Boucherville, QC
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
Sales and Rental Associate
Long & McQuade Musical Instruments
Cornwall, ON
Full-time
Define the individual needs of every customer and match those needs with the right combination of our products and services
Added 2 hours ago
Client Service Associate
Jackson Hewitt Tax Service Inc.
Richmond, BC
Full-time
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients,…
Added 2 hours ago
(CAN) Health and Beauty Team Lead
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Full-time
Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase…
Added 2 hours ago
(CAN) Self Checkout Attendant
Walmart Canada
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Full-time
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 2 hours ago
Hardware Sales Associate - Part Time (Dartmouth)
The Home Depot Canada
Dartmouth, NS
Part-time
Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
Added 2 hours ago
Contactor Sales Part Time (ST. JOHN'S)
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St. John's, NL
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…store departments and developing and maintaining professional customer relationships. PASAs must have thorough knowledge of all departments and how to use the products in each department.…
Added 2 hours ago
Health Educator
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Full-time
…community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we…
Added 2 hours ago
Associate
Royal Bank of Canada
Burlington, ON
Full-time
The RBC Dominion Securities Burlington branch is currently seeking an Associate to join an advisory team. By joining the team, you will participate in growing the business by providing…
Added 3 hours ago
Team Leader Production
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Full-time
…and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the…
Added 4 hours ago
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Oshawa, ON
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 hours ago
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 hours ago
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Pay: Compensation: $ 18.05/ hour
Job type: Full-time
Apply by: Oct 18, 2026
Posting language: English
Posted: Sep 18, 2026

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Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Tuesday to Friday - 4:00pm to 12:00am and Saturday - 12:00pm to 12:00am

Site Location: Toronto, ON

Compensation: $ 18.05/ hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and maintaining confidentiality. Protect people and property through access control, routine patrols, emergency response, safety checks, enforcement of rules, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, while a high school diploma or equivalent is preferred. Business, hospitality, or police/security foundation college coursework is an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and communicate effectively in person and by phone.

Skills

Customer Service
Communication
Organization
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Attention to Detail
Problem Solving
Building Safety

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Resident Services
Front Desk Security
Customer Service
Access Control
Vendor Access Scheduling
Guest Privacy
Confidentiality
Property Patrols
Emergency Response
Fire Alarms
Building Safety
Hazard Identification
Incident Reports
Daily Occurrence Logs
Front Desk Software
Police Assistance
Medical Staff Assistance
Municipal Laws
Ontario Laws
Canadian Laws
Standing Orders
Standard Operating Procedures
Property Management
Business
Hospitality
Police/Security Foundations

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