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Added 1 min ago
Manager, Facility Operations
Staples Canada
Richmond Hill, ON
Full-time
This role will manage facility operations nationally for Staples Canada. The role will meet or exceed defined customer service requirements, with team members following established…
Added 3 hours ago
network technical specialist
Sherwood Electromotion Inc.
Concord, ON
Full-time
Added 4 hours ago
Customer Service Associate
J.D. Irving, Limited
Mount Pearl, NL
Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system
Added 5 hours ago
Plumbing/Electrical Sales Associate - Part Time (Kanata)
The Home Depot Canada
Ottawa, ON
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 6 hours ago
Plumbing/Electrical Sales Associate (Daytime availability required) Part Time - 7265 Saskatoon South
The Home Depot Canada
Saskatoon, SK
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 10 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Lloydminster, AB
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 10 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Thompson, MB
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 10 hours ago
Full Time (CAN) General Merchandise Associate
Walmart Canada
Charlottetown, PE
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
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(CAN) General Merchandise Associate
Walmart Canada
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Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 10 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Smiths Falls, ON
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 10 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Carleton Place, ON
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 10 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Calgary, AB
Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 10 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Calgary, AB
Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 10 hours ago
(CAN) Customer Service Desk Associate
Walmart Canada
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Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 10 hours ago
(CAN) Associé, marchandise générale
Walmart Canada
Hamilton, ON
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 10 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Richmond, BC
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Added 10 hours ago
General Merchandise Associate (OVERNIGHT)
Walmart Canada
New Westminster, BC
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Added 12 hours ago
Fashion Associate (Part time) - Langley
RCL - Reitmans Canada Ltd/Ltée
Langley (District), BC · City of Langley, BC
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 13 hours ago
Associate Director, Business Risk Management - Toronto, ON
Scotiabank - Global Banking and Markets
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Full-time
…government and institutional investor clients. GBM is a full-service wholesale bank and investment dealer in Canada and Mexico and offers a range of products and services in the U.S., Latin…
Added 13 hours ago
Bilingual Product Support Associate
Float
Remote, Canada
$50,000 to $60,000 CAD / year
Full-time · Remote
We’re looking for an experienced Product Support Associate to help build the best customer experience team in Canada! As part of our Product Support team, you will focus on delivering…
Added 14 hours ago
Mobile Area Supervisor Floater
FirstService Residential Canada
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Full-time
Deliver exceptional customer service while effectively managing multiple priorities in a fast-paced environment.
Added 14 hours ago
Cloud Operations Analyst - Operate
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2+ years of experience in IT operations, infrastructure support, service desk, technical support, or cloud operations.
Added 14 hours ago
Millwork/Lumber Sales Associate Part Time (Halifax)
The Home Depot Canada
Halifax, NS
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 14 hours ago
Flooring Sales Associate Part Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 14 hours ago
Millwork Sales Specialist Full Time (MONCTON)
The Home Depot Canada
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Full-time
…support Customers First by providing fast, thorough, and friendly service to customers. Sales Specialists interact with customers by welcoming them to the store, assessing their needs,…

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Pay: Compensation: $18.00 / hour
Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Aug 19, 2026

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Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Wednesday - Friday, 4:00pm - 12:00am

Site Location: Toronto, ON

Compensation: $18.00 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

Apply About employer

More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, managing messages, and coordinating authorized vendor access. Protect people and property through access control, routine patrols, emergency response, safety checks, enforcement of applicable rules, and accurate daily documentation.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. Business, hospitality, or police/security studies are an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and communicate effectively in person and by phone.

Skills

Customer Service
Communication
Organization
Attention To Detail
Calmness Under Pressure
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Visitor Management
Building Safety
Conflict Management
Information Management

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Customer Service
Resident Assistance
Access Control
Visitor Management
Vendor Access Scheduling
Confidentiality
Building Patrols
Perimeter Patrols
Parking Area Patrols
Emergency Response
Fire Alarm Response
Incident Reports
Daily Occurrence Logs
Front Desk Software
Safety Procedures
Hazard Identification
Police Assistance
Medical Staff Assistance
Business Studies
Hospitality
Police Foundations
Security Foundations

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