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Added 1 hour ago
Assistant General Manager of Guest Experience
Montanas BBQ & Bar
Toronto, ON · Etobicoke, ON
Full-time
Overview: Our Assistant Managers are hands-on and work as a team with each associate to deliver the Perfect Guest Experience to our Guests each and every time.
Added 4 hours ago
Food Service Attendant PT - YYZ Airport
SSP America
Mississauga, ON
Part-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…
Added 4 hours ago
Food Service Attendant FT - Pilot (YTZ)
SSP America
Toronto, ON
Full-time
SSP Canada operates multiple restaurants inside the Billy Bishop Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by efficiently handling…
Added 7 hours ago
Assistant General Manager of Guest Experience
Recipe Unlimited
Toronto, ON
Overview: Our Assistant Managers are hands-on and work as a team with each associate to deliver the Perfect Guest Experience to our Guests each and every time.
Added 8 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 9 hours ago
Night Auditor
Hyatt Place
Mississauga, ON
Full-time
Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual…
Added 10 hours ago
Overnight Maintenance
McDonald's
Winnipeg, MB
Whether you are working in the kitchen, at the Drive-Thru, or at the front counter you are a part of a dynamic team that works together to deliver an exceptional guest experience.
Added 12 hours ago
Overnight Maintenance
McDonald's
Winnipeg, MB
Whether you are working in the kitchen, at the Drive-Thru, or at the front counter you are a part of a dynamic team that works together to deliver an exceptional guest experience.
Added 12 hours ago
Overnight Maintenance
McDonald's
Winnipeg, MB
Whether you are working in the kitchen, at the Drive-Thru, or at the front counter you are a part of a dynamic team that works together to deliver an exceptional guest experience.
Added 12 hours ago
Assistant Food & Beverage Manager-Hilton Garden Inn & Homewood Suites by Hilton Ottawa Downtown
Concord Hospitality Enterprises
Ottawa, ON
Full-time
Help maintain accurate standards for food presentation, beverage quality, service sequence, cleanliness, and guest recovery.
Added 13 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 13 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 13 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 13 hours ago
Weekend Heavy Duty Cleaner
FirstService Residential Canada
Newmarket, ON
Full-time
As a Heavy Duty Cleaner, you’ll be responsible for consistently maintaining the cleanliness of all interior and exterior areas of the property to ensure owner and guest satisfaction.
Added 13 hours ago
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 13 hours ago
Security Concierge
FirstService Residential Canada
Markham, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 13 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 13 hours ago
Security Concierge
FirstService Residential Canada
Oakville, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 13 hours ago
Heavy Duty Cleaner
FirstService Residential Canada
Whitchurch-Stouffville, ON
Full-time
As a Heavy-Duty Cleaner, you’ll be responsible for consistently maintaining the cleanliness of all interior and exterior areas of the property to ensure owner and guest satisfaction.
Added 13 hours ago
Security Concierge
FirstService Residential Canada
Oakville, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 14 hours ago
Food Service Attendant FT - Pilot (YTZ)
SSP
Toronto, ON
SSP Canada operates multiple restaurants inside the Billy Bishop Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by efficiently handling…
Added 14 hours ago
Theatr Clwyd Trainee Director
Theatr Clwyd
Montreal, QC · Urban agglomeration of Montreal, QC
Contract
…announced. As well as working closely with the Artistic Director and Associate Director, the Trainee will spend one week (or the equivalent) with every team at Theatr Clwyd over the course…
Added 14 hours ago
Event Manager
Black Rock Oceanfront Resort
Ucluelet, BC
Full-time
…can manage multiple priorities while delivering exceptional guest experiences? We are seeking an Events Manager to oversee the planning and execution of weddings, conferences, retreats, and…
Added 15 hours ago
Rental Associate
Vail Resorts
Whistler, BC
Rental associates are responsible for generating sales through world-class guest service, assisting customers with rental equipment and providing our guests with gear and services for the…
Added 15 hours ago
Front Desk Service Representative (Regular Full Time)
The University of British Columbia
Vancouver, BC
$4,670 to $5,107 CAD / month
Full-time
…Support Services, Manager, Residence Life Administration and the Associate Director Residence Life, Service Development and Operations. Interacts regularly with residents, visitors, Student…

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Pay: Compensation: $18.00 / hour
Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Aug 19, 2026

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Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Wednesday - Friday, 4:00pm - 12:00am

Site Location: Toronto, ON

Compensation: $18.00 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, managing messages, and coordinating authorized vendor access. Protect people and property through access control, routine patrols, emergency response, safety checks, enforcement of applicable rules, and accurate daily documentation.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. Business, hospitality, or police/security studies are an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and communicate effectively in person and by phone.

Skills

Customer Service
Communication
Organization
Attention To Detail
Calmness Under Pressure
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Visitor Management
Building Safety
Conflict Management
Information Management

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Customer Service
Resident Assistance
Access Control
Visitor Management
Vendor Access Scheduling
Confidentiality
Building Patrols
Perimeter Patrols
Parking Area Patrols
Emergency Response
Fire Alarm Response
Incident Reports
Daily Occurrence Logs
Front Desk Software
Safety Procedures
Hazard Identification
Police Assistance
Medical Staff Assistance
Business Studies
Hospitality
Police Foundations
Security Foundations

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