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Added 20 mins ago
TL
Guest Services Agent - Winter 2027
Tyax Lodge & Heliskiing
Gold Bridge, BC
- $19 CAD / hour
- Full-time
…Guest Services Agent includes duties within reservations, all front desk matters, administrative tasks, and occasionally assisting other…
Added 20 mins ago
TL
Guest Service Agent - Summer 2026
Tyax Lodge & Heliskiing
Gold Bridge, BC
- Full-time
…Guest Services Agent includes duties within reservations, all front desk matters, administrative tasks, and occasionally assisting other…
Added 1 day ago
WR
Front Desk Agent
Westin Resort and Spa Whistler
Whistler, BC
- Up to $21 CAD / hour
- Full-time
Provide various concierge services when concierge is unavailable
Added 1 day ago
PH
Guest Service Agent
PR Hotels
Brandon, MB
- Up to $18 CAD / hour
- Part-time
Ensure the front desk is stocked with any items guests may require before housekeeping leaves for the day.
Added 1 day ago
FH
Fairmont Gold Supervisor
Fairmont Hotels & Resorts
Toronto, ON
- Full-time
Support the execution of pre-arrival preparations, front desk and concierge services, and lounge operational support as needed in accordance with standards of performance.
Added 2 days ago
WI
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
A Guest Service Representative (GSR) is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that…
Added 2 days ago
AS
Visual Experience Coordinator (Part-Time)
Altea SI
Toronto, ON
- Part-time
…valued from the moment they arrive. Collaborate closely with the front desk team to fulfill member requests, delivering timely, personalized support that reflects our commitment to a…
Added 2 days ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
A Guest Service Representative (GSR) is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that…
Added 2 days ago
SV
Front Desk Concierge
Skin Vitality Medical Clinic
St. Catharines, ON
- $19 to $20 CAD / hour
- Full-time
As a Front Desk Concierge, you'll be the face of Canada's leading provider of medical aesthetic treatments. Your warmth, professionalism, and positive energy will set the tone for every…
Added 2 days ago
SV
Front Desk Concierge
Skin Vitality Medical Clinic
Kitchener, ON
- Full-time
As a Front Desk Conceirge, you'll be the face of Canada's leading provider of medical aesthetic treatments. Your warmth, professionalism, and positive energy will set the tone for every…
Added 2 days ago
SV
Front Desk Concierge
Skin Vitality Medical Clinic
Burlington, ON
- Full-time
As a Front Desk Conceirge, you'll be the face of Canada's leading provider of medical aesthetic treatments. Your warmth, professionalism, and positive energy will set the tone for every…
Added 2 days ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 days ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 days ago
SG
Service Associate - Concierge
Shangri-La Group
Toronto, ON
- Full-time
Assist with Front Desk overflow by checking in/out guests.
Added 2 days ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 days ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 days ago
A
Fairmont Gold Supervisor
AccorHotel
Toronto, ON
- Full-time
Support the execution of pre-arrival preparations, front desk and concierge services, and lounge operational support as needed in accordance with standards of performance.
Added 2 days ago
Bellperson
Rosewood Hotel Group
Vancouver, BC
Escort guests to the Front Desk and introduce guests to the Front Desk Agent or use technology.
Added 2 days ago
SP
Guest Services Manager - Maternity Leave Coverage
Sun Peaks Grand Hotel & Conference Centre
BC · Sun Peaks Mountain, BC
- Full-time
Proven experience as a Concierge or Front Desk with a minimum of 2 years of service in a leadership role; experience in a hotel setting or related industry is required; ideally has resort…
Added 3 days ago
M
Residences Concierge
Marriott
Toronto, ON
- Full-time
Added 3 days ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 3 days ago
Evening Concierge - Casual
Optima Living
Victoria, BC
Reporting to the General Manager or Administration Manager, the Evening Concierge is responsible for creating a warm, professional, and secure first point of contact for residents,…
Added 3 days ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 3 days ago
FR
Security Concierge
FirstService Residential Canada
Hamilton, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 3 days ago
Guest Service Supervisor
Northland Properties
Toronto, ON
Working Supervisor Role- will be required to work alongside the Guest Services/ Front desk team

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Compensation: $18.25 / hour · Full-time

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Job details

Pay: Compensation: $18.25 / hour
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Monday 4:00pm - 12:00am, Friday 12:00am - 8:00am, Saturday 12:00am - 12:00pm, Sunday 12:00pm - 12:00am

Site Location: Toronto, ON

Compensation: $18.25 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering questions, managing messages, coordinating authorized vendor access, and providing directions and support. Protect people and property through access control, building patrols, emergency response, enforcement of rules, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds and to sit and stand for extended periods.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety
Visitor Management
Vendor Coordination
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Front Desk Security
Property Management
Access Control
Resident Services
Customer Service
Visitor Management
Vendor Access
Confidentiality
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Building Safety
Hazard Identification
Municipal Laws
Ontario Laws
Canadian Laws
Police Assistance
Medical Staff Assistance
Standing Orders
Standard Operating Procedures
Business
Hospitality
Police/Security Foundations

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