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Added 3 hours ago
Tactical Security Guard - Mobile
GardaWorld
Guelph, ON
As a Tactical Security Guard, physical ability is essential as you will be moving around your entire shift, patrolling environments such as retail stores, airports, security facility…
Added 3 hours ago
Concierge Security Guard - Commercial
GardaWorld
Hamilton, ON
Ready to suit up as a Concierge Security Guard?
Added 6 hours ago
Casual Security Guard
GardaWorld
Edmonton, AB · Vegreville, AB · Fort Saskatchewan, AB
As a casual Security Guard, your role will vary depending on the day and special event. Whether it’s customer service, patrols, or surveillance, we need you to adapt with agility and…
Added 7 hours ago
Information Officer (Day/Evening)
University of Ottawa
Ottawa, ON · Stanton Residence
Full-time
…check-out processing and responding to inquiries. Provides concierge-style support by offering information about university and local services and attractions to enhance guest…
Added 7 hours ago
Concierge - The James
Tricon Residential
Toronto, ON · The James, Toronto ON
Full-time
The Concierge operates as a part of a premium residential community within the portfolio - designed to deliver a hospitality-driven living experience that goes beyond traditional property…
Added 8 hours ago
Overnight Concierge
Cleantech Service Group
Richmond, BC
$22 to $23 CAD / hour
Part-time
We are seeking a dependable and professional Overnight Concierge to our team. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth…
Added 9 hours ago
Residences Concierge
Marriott
Toronto, ON
Full-time
Added 10 hours ago
Gatehouse Guard for Industrial Facility F/T
GardaWorld
Toronto, ON
Ready to suit up as a Gatehouse Security Guard
Added 11 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 11 hours ago
Information Officer (Day/Evening)
University of Ottawa
Ottawa, ON
Full-time
…check-out processing and responding to inquiries. Provides concierge-style support by offering information about university and local services and attractions to enhance guest…
Added 11 hours ago
Tactical Security Guard, Retail
GardaWorld
Timmins, ON
Ready to suit up as a Tactical Security Guard
Added 12 hours ago
Evening Concierge - Casual
Optima Living
Victoria, BC
Reporting to the General Manager or Administration Manager, the Evening Concierge is responsible for creating a warm, professional, and secure first point of contact for residents,…
Added 12 hours ago
Customer Service Security Guard
GardaWorld
Hamilton, ON
Ready to suit up as a Concierge Security Guard
Added 13 hours ago
Spécialiste de l’expérience en milieu de travail/ Workplace Experience Specialist
Electronic Arts
Montreal, QC
…You will work with the People Experience, Real Estate, IT and Security, and with Studio important partners for integrated programmes and events planning and delivery. You will report to the…
Added 13 hours ago
Account Executive
GRC Concierge
Ottawa, ON
Full-time
Company Description GRC Concierge is a security and compliance services firm that helps organizations grow by making trust and governance central to their business strategy. The company…
Added 13 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 13 hours ago
Security Concierge
FirstService Residential Canada
Hamilton, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 16 hours ago
Security Concierge (Part Time Overnights) - Hamilton
Commissionaires Great Lakes
Hamilton, ON
Part-time
…others committed to the well being of Canadians primarily in security guard and related services. Spanning Central and Southwestern Ontario, our services are customized to respond to the…
Added 20 hours ago
Sanitation II
Lamb Weston APAC
Taber, AB
Full-time
Employee Assistance Program services – mental health and other concierge-type services
Added 1 day ago
Security Professional - Concierge - Days - Night
Allied Universal
Oakville, ON
Full-time
Allied Universal is seeking Security Professional - Concierge - Days - Night In Oakville, ON
Added 1 day ago
Security Concierge
FirstService Residential Canada
Vaughan, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 day ago
Casual Security Guard
GardaWorld
Peterborough, ON
Ready to suit up as a Casual Security Guard in Peterborough
Added 1 day ago
AI Data Lead
Doane Grant Thornton LLP
Toronto, ON
Full-time
Strong understanding of data governance, quality, metadata, master data management, and security and compliance principles.
Added 1 day ago
Concierge - Maple House (Canary Landing)
Tricon Residential
Toronto, ON · Maple House at Canary Landing, Toronto ON
Full-time
The Concierge is the face of the community and the primary point of contact for residents and guests. They are responsible for delivering professional, responsive, and hospitality-driven…
Added 1 day ago
Concierge Security Guard
GardaWorld
Toronto, ON
Ready to suit up as a Concierge Security Guard

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Pay: Compensation: $18.50 / hour
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Monday 4:00pm - 12:00am, Friday 12:00am - 8:00am, Saturday 12:00am - 12:00pm, Sunday 12:00pm - 12:00am

Site Location: Toronto, ON

Compensation: $18.50 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and protecting confidential information. Maintain building safety through access control, patrols, hazard observation, emergency response, enforcement of rules, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, while a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds and to sit and stand for extended periods.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety Inspection
Vendor Access Coordination
Message Screening
Calmness Under Pressure

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Customer Service
Resident Assistance
Access Control
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Confidentiality
Vendor Access
Building Safety
Hazard Observation
Security Procedures
Standing Orders
Municipal Laws
Ontario Laws
Canadian Laws
Police Assistance
Medical Staff Assistance
Front Desk Software
Business
Hospitality
Police/Security Foundations

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