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Added 2 hours ago
Account Manager Specialist
Cowan Insurance Group
Cambridge, ON
Full-time
Cowan Insurance Group is looking for an Account Manager Specialist to join our Personal Insurance Concierge team!
Added 2 hours ago
Guest Services Manager - Maternity Leave Coverage
Sun Peaks Grand Hotel & Conference Centre
BC · Sun Peaks Mountain, BC
Full-time
…leader to join our team as Guest Services Manager leading the Concierge and Bell Services teams. Demonstrating your engaging relational skills, you will energize the teams with a…
Added 3 hours ago
Night Security Concierge SIA
Claibon Recruitment
London, ON
Full-time
Experienced Night Concierge for this luxury residential development situated in Tower Hamlets. As a Night Concierge you will be responsible for the delivery of the highest levels of…
Added 3 hours ago
Night Concierge
Claibon Recruitment
London, ON
Full-time
Our client is in need of an experienced night concierge who is autonomous in taking control of nightly operations of a private residential block of apartments. As you will be working…
Added 4 hours ago
Client Specialist
Talbots
Toronto, ON
$18.45 to $23.05 CAD / hour
Part-time
Support all service enhancers to build strong relationships including active use of Concierge.
Added 4 hours ago
Client Specialist
Talbots
Toronto, ON
$18.45 to $23.05 CAD / hour
Part-time
Support all service enhancers to build strong relationships including active use of Concierge.
Added 9 hours ago
Concierge
FirstService Residential Canada
Vancouver, BC
Part-time
As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile and doing their utmost to ensure…
Added 11 hours ago
Concierge Security Guard - Commercial
GardaWorld
Hamilton, ON
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…
Added 12 hours ago
Concierge (Seasonal)
AccorHotel
Jasper, AB
Full-time
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Concierge. The knowledge of a great Concierge is the expectation of our guests when staying…
Added 13 hours ago
Concierge, Full-Time
AccorHotel
Vancouver, BC
Full-time
Full rate of pay $30.22 per hour following 90 days of service
Added 14 hours ago
Casual Security Guard
GardaWorld
Edmonton, AB · Vegreville, AB · Fort Saskatchewan, AB
As a casual Security Guard, your role will vary depending on the day and special event. Whether it’s customer service, patrols, or surveillance, we need you to adapt with agility and…
Added 15 hours ago
Information Officer (Day/Evening)
University of Ottawa
Ottawa, ON · Stanton Residence
Full-time
Provides front-line customer service and operational support to residents and accommodation guests by delivering timely information, assisting with accommodation needs, and contributing to…
Added 15 hours ago
Concierge - The James
Tricon Residential
Toronto, ON · The James, Toronto ON
Full-time
The Concierge operates as a part of a premium residential community within the portfolio - designed to deliver a hospitality-driven living experience that goes beyond traditional property…
Added 15 hours ago
Bellperson - Overnight
AccorHotel
Lake Louise, AB
Full-time
Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
Added 16 hours ago
Overnight Concierge
Cleantech Service Group
Richmond, BC
$22 to $23 CAD / hour
Part-time
We are seeking a dependable and professional Overnight Concierge to our team. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth…
Added 16 hours ago
Sales Associate
Talbots
AB · Edmonton, AB
Part-time
Support all service enhancers to build strong relationships including active use of Concierge.
Added 17 hours ago
Residences Concierge
Marriott
Toronto, ON
Full-time
…guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear…
Added 18 hours ago
Front Desk Concierge
Skin Vitality Medical Clinic
Ajax, ON
Full-time
If you genuinely enjoy connecting with people, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to meet you.
Added 19 hours ago
Guest Services Agent
Onni Group of Companies
Vancouver, BC · North Vancouver, BC
Full-time
…spacious modern suites, upscale lifestyle amenities, and dedicated concierge service create your personal sanctuary in the city. So, you can settle in for as long as you like, and stay…
Added 19 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 19 hours ago
Information Officer (Day/Evening)
University of Ottawa
Ottawa, ON
Full-time
Provides front-line customer service and operational support to residents and accommodation guests by delivering timely information, assisting with accommodation needs, and contributing to…
Added 20 hours ago
Manager, Benefits
Doane Grant Thornton LLP
Toronto, ON
Full-time
Directly manage the disability adjudication and management process through a third-party service provider and insurer, monitor process and service quality to ensure a fair and consistent…
Added 20 hours ago
Manager, Financial Reporting Advisory Services
Doane Grant Thornton LLP
Mississauga, ON
Full-time
Build relationships that enable seamless collaboration with other service lines in order to provide the client with an exceptional client experience
Added 20 hours ago
Evening Concierge - Casual
Optima Living
Victoria, BC
Reporting to the General Manager or Administration Manager, the Evening Concierge is responsible for creating a warm, professional, and secure first point of contact for residents,…
Added 20 hours ago
Customer Service Security Guard
GardaWorld
Hamilton, ON
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Pay: Compensation: $18.50 / hour
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Monday 4:00pm - 12:00am, Friday 12:00am - 8:00am, Saturday 12:00am - 12:00pm, Sunday 12:00pm - 12:00am

Site Location: Toronto, ON

Compensation: $18.50 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and protecting confidential information. Maintain building safety through access control, patrols, hazard observation, emergency response, enforcement of rules, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, while a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds and to sit and stand for extended periods.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety Inspection
Vendor Access Coordination
Message Screening
Calmness Under Pressure

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Customer Service
Resident Assistance
Access Control
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Confidentiality
Vendor Access
Building Safety
Hazard Observation
Security Procedures
Standing Orders
Municipal Laws
Ontario Laws
Canadian Laws
Police Assistance
Medical Staff Assistance
Front Desk Software
Business
Hospitality
Police/Security Foundations

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