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Added 3 hours ago
SS
Front Desk Receptionist
Sunrise Senior Living
Richmond Hill, ON · Sunrise of Richmond Hill
- Part-time
Front Desk Concierge – Lead Hospitality with Purpose
Added 3 hours ago
FR
Weekend Security Concierge
FirstService Residential Canada
Aurora, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 7 hours ago
LH
Guest Experience Manager -FT- Chelsea - Toronto
Langham Hotel
Canada
- Full-time
…provides strategic leadership and operational oversight for all front-of-house guest service functions, including Concierge, Door Team, Bell Services, Parking Attendants, Valet, Customer…
Added 21 hours ago
FR
Security Concierge
FirstService Residential Canada
Oshawa, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 1 day ago
CS
Duty Manager
Concord Sundial Management Inc
Whistler, BC
- Up to $27 CAD / hour
This role combines leadership, front desk operations, concierge services, guest relations, and operational support, making it ideal for someone who enjoys variety and thrives in a…
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Burlington, ON
- Full-time
FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our…
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 days ago
SH
Guest Service Agent | Part-time | The Westley Calgary
Silver Hotel Group
Calgary, AB
- Part-time
Maintains the cleanliness and neatness of the front desk area;
Added 2 days ago
FR
Security Concierge
FirstService Residential Canada
Markham, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 days ago
Guest Service Manager
Omni Hotels & Resorts
Toronto, ON
Planning, goal setting and day-to-day operations of the Front Office Department. The major areas of responsibility include: Front Desk, Ideal Service Agents, Bell Services, Door, Concierge.
Added 2 days ago
VR
Concierge
VIVA Retirement Communities
Toronto, ON
- Full-time
…and customer service. You may or may not have experience as concierge/front desk Team Member, but are willing and committed to learning how to be a great one. You are committed to…
Added 2 days ago
Muir - CORE Reservations Agent
The Armour Group Limited
Halifax, NS
Process reservation information, cancellations, and modifications, and promptly relay information to the front desk;
Added 2 days ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 days ago
DH
Assistant Rooms Operations Manager
Delta Hotels and Resorts®
AB · Edmonton, AB
- Full-time
Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.
Added 3 days ago
Reception - Concierge
Amica Senior Lifestyles
Vancouver, BC · Greater Vancouver, British Columbia
Respond to front-desk inquiries by providing information about
Added 3 days ago
Reception - Concierge
Amica Senior Lifestyles
Ottawa, ON
Respond to front-desk inquiries by providing information about
Added 3 days ago
Reception - Concierge
Amica Senior Lifestyles
Mississauga, ON
Respond to front-desk inquiries by providing information about
Added 3 days ago
FR
Security Floater
FirstService Residential Canada
Mississauga, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 3 days ago
FR
Security Floater
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 3 days ago
FR
Security Floater
FirstService Residential Canada
Oshawa, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 3 days ago
FR
Security Floater
FirstService Residential Canada
Burlington, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 3 days ago
FR
Security Floater
FirstService Residential Canada
Hamilton, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Compensation: $19.00 / hour · Full-time

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Job details

Pay: Compensation: $19.00 / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Week1: Monday, Tuesday, Friday, Saturday, Sunday, 7:00pm - 7:00am & Week 2: Wednesday, Thursday, 7:00pm - 7:00am

Site Location: Toronto, ON

Compensation: $19.00 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and protecting confidential information. Maintain building safety through access control, patrols, hazard observation, emergency response, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, while a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; candidates must also be able to lift 50 pounds and sit and stand for extended periods.

Skills

Customer Service
Communication
Organization
Attention To Detail
Calmness Under Pressure
Access Control
Security Patrols
Incident Reporting
Emergency Response
Confidentiality
Message Screening
Vendor Access Coordination
Safety Inspection
Conflict Resolution

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Customer Service
Resident Assistance
Access Control
Vendor Access
Confidentiality
Security Patrols
Building Safety
Hazard Inspection
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Police Assistance
Medical Staff Assistance
Client Policies
Standing Orders
Standard Operating Procedures
Municipal Laws
Ontario Laws
Canadian Laws

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