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Added 1 hour ago
PP
Housekeeper
Pinnacle Property Management Ltd
London, ON
- Full-time
…residents enjoy a private spa, underground parking and 24-hour concierge, in a calm, immaculate environment that matches hotel standards. Your workplace is elegant, fast-paced and…
Added 1 hour ago
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CBSA Airport-Tactical Security Guard, Part-Time
GardaWorld
Toronto, ON · Mississauga, ON · Brampton, ON
- Part-time
Not the right fit? Explore our other opportunities, including concierge, surveillance, and casual security roles.
Added 2 hours ago
Casual Security Guard - Corporate Building
GardaWorld
Toronto, ON
Ready to suit up as a Concierge Security Guard
Added 2 hours ago
Shift Supervisor, Government Complex
GardaWorld
Brantford, ON
Ready to suit up as a Tactical Security Shift Supervisor
Added 4 hours ago
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Deskside Support Technician
Worley
Calgary, AB
- Full-time
…and workplace technology in Houston, TX. The role provides concierge-level, responsive support for end user devices, executive offices, conference rooms, mobile technology, meetings,…
Added 4 hours ago
AE
Bilingual Representative - Special Servicing (VB)
American Express
Toronto, ON
- Full-time
Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers,…
Added 4 hours ago
Special Operations Guard
GardaWorld
St. John's, NL
As a Special Operations Guard, you'll be part of a highly adaptable team that provides security coverage across multiple client sites. This role is ideal for individuals who thrive in…
Added 5 hours ago
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Special Operations Guard
GardaWorld
St. John's, NL
- Full-time
As a Special Operations Guard, you'll be part of a highly adaptable team that provides security coverage across multiple client sites. This role is ideal for individuals who thrive in…
Added 5 hours ago
Casual Security Guard
GardaWorld
Whitbourne, NL
GardaWorld is seeking to hire a Casual Security Guard at our Vale – Long Harbour site. As this is a position of trust, all candidates must successfully meet strict screening, compliance,…
Added 5 hours ago
Casual Security Guard
GardaWorld
Clarenville, NL
As a casual Security Guard, your role will vary depending on the day and special event. Whether it’s customer service, patrols, or surveillance, we need you to adapt with agility and…
Added 14 hours ago
AU
Security Concierge - Full time - Swing Rotation
Allied Universal
Markham, ON
- Full-time
Allied Universal is looking for professional and customer-focused Security Concierge - Full time - Swing Rotation to join our residential security team in Markham.
Added 14 hours ago
AU
Residential Security Guard - Full time
Allied Universal
Richmond Hill, ON
- Full-time
This role combines concierge service and security responsibilities, providing a welcoming presence for residents and visitors while helping maintain a safe and secure property.
Added 15 hours ago
FR
Concierge
FirstService Residential Canada
Kelowna, BC
- Part-time
As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile and doing their utmost to ensure…
Added 17 hours ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 17 hours ago
Concierge Security Guard - Logistics
GardaWorld
Burlington, ON
Ready to suit up as a Concierge Security Guard?
Added 17 hours ago
Tactical Security Guard - Housing
GardaWorld
Hamilton, ON
Ready to suit up as a Tactical Security Guard?
Added 18 hours ago
W
Deskside Support Technician I
Worley
Calgary, AB
- Full-time
…and workplace technology in Houston, TX. The role provides concierge-level, responsive support for end user devices, executive offices, conference rooms, mobile technology, meetings,…
Added 21 hours ago
YMM Airport Security Guard
GardaWorld
Fort McMurray, AB
As a Surveillance Security Guard, you will be the person spotting threats before they escalate in environments such as security operation centres, call centers, construction sites, parking…
Added 22 hours ago
FR
Security Concierge
FirstService Residential Canada
Markham, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 22 hours ago
GT
VALET ATTENDANT - DOWNTOWN SERVICE TEAM
Grand Touring Automobiles
Toronto, ON
- Full-time
Added 23 hours ago
Commercial Concierge
Westcorp
Edmonton, AB
· Liaise with staff and contract security and ensure they are informed of activities within the complex.
Added 23 hours ago
Tactical Security Guard
GardaWorld
Toronto, ON
As a Tactical Security Guard, physical ability is essential as you will be moving around your entire shift, patrolling environments such as retail stores, airports, security facility…
Added 1 day ago
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Full-Time Security Guard - Corporate Office (overnights)
GardaWorld
Toronto, ON
- Full-time
Ready to suit up as a Concierge Security Guard
Added 1 day ago
FR
Assistant Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Obtain reports from Concierge Desk, highlight anything that requires the Property Manager’s attention
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…

FirstService Residential Canada

Security Concierge

Markham, ON, Canada

Compensation: $18.05 / hour · Full-time

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Job details

Pay: Compensation: $18.05 / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Monday to Friday 4:00pm to 12:00am

Site Location: Markham, ON

Compensation: $18.05 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, managing access, protecting confidential information, and providing exceptional customer service. Conduct property patrols, monitor building safety, respond to emergencies and alarms, enforce applicable rules, and complete required logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. Business, hospitality, or police/security studies are an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and communicate effectively in person and by phone.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety
Visitor Management
Problem Solving
Time Management

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
High School Diploma
Business
Hospitality
Police/Security Foundations
Customer Service
Resident Services
Access Control
Security Patrols
Emergency Response
Fire Alarms
Incident Reports
Occurrence Logs
Visitor Management
Vendor Access
Confidentiality
Building Safety
Property Management
Front Desk Security
Standing Orders
Standard Operating Procedures
Municipal Laws
Ontario Laws
Canadian Laws
First Aid and Medical Assistance

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