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Added 3 mins ago
SD
Care Concierge, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 6 mins ago
SD
Care Concierge, Hourly Full Time Day
Shoppers Drug Mart
ON
- Full-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 1 hour ago
S
Part-Time Store Concierge: Coquitlam, BC
Specsavers
Port Coquitlam, BC · Coquitlam, Brit
- Part-time
A passion for creating “WOW” moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience
Added 1 hour ago
TU
Operations and Facilities Assistant
The University of British Columbia
Vancouver, BC
- $4,582 to $4,816 CAD / month
- Full-time
The position exercises sound judgment in assessing operational priorities, resolving day-to-day facilities and service issues, coordinating resources, and responding to competing and…
Added 2 hours ago
TH
Door Person - The James
Tricon Homes
Toronto, ON · The James, Toronto ON
- Full-time
Support Concierge and Service Coordinator teams by facilitating resident requests with discretion, care, and attention to detail.
Added 2 hours ago
M
Key Account Specialist, Quarry Park
Mark's
Calgary, AB
- Full-time
…of major clients. This role has a dual functionality: as a concierge providing excellent customer service to the employees of these major clients throughout the full sales cycle; and as an…
Added 2 hours ago
CS
Duty Manager
Concord Sundial Management Inc
Whistler, BC
- Up to $27 CAD / hour
…operations while ensuring every guest receives exceptional service from arrival to…
Added 2 hours ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 3 hours ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 3 hours ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 3 hours ago
Mobile Security Guard
GardaWorld
Calgary, AB
As a Mobile Security Guard, your role will vary depending on the day and special event. Whether it’s customer service, patrols, or surveillance, we need you to adapt with agility and…
Added 3 hours ago
Winter 26/27- Sutton - Concierge - Bell Captain
Northland Properties
Revelstoke, BC
Previous experience in hospitality (bell attendant or concierge experience preferred)
Added 4 hours ago
UO
Operations and Facilities Assistant
University of British Columbia
Vancouver, BC · UBCV | Henry Angus Building (ANGU)
- $4,582 to $4,816 CAD / month
- Full-time
The position exercises sound judgment in assessing operational priorities, resolving day-to-day facilities and service issues, coordinating resources, and responding to competing and…
Added 4 hours ago
US
Operations and Facilities Assistant
UBC Sauder School of Business
Vancouver, BC
- $4,582 CAD / month
- Full-time
The position exercises sound judgment in assessing operational priorities, resolving day-to-day facilities and service issues, coordinating resources, and responding to competing and…
Added 4 hours ago
WA
Accounts Payable Concierge
We Are Social
Toronto, ON
- $42,000 to $52,000 CAD / year
- Full-time
Service & Communication (The "Concierge" Touch)
Added 4 hours ago
BR
Concierge
BGO Real Estate
Toronto, ON
- Full-time
Experience –1 - 2 years related experience as a residential or hotel concierge; experience in a customer service, residential property management or hospitality related role
Added 4 hours ago
FR
Assistant Condominium Manager
FirstService Residential Canada
Mississauga, ON
- Full-time
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
Added 4 hours ago
FR
Security Concierge
FirstService Residential Canada
Burlington, ON
- Full-time
Have knowledge of standard methods, practices, tools, and equipment of the janitorial service
Added 4 hours ago
FH
Concierge, Full-Time
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
Full rate of pay $30.22 per hour following 90 days of service
Added 4 hours ago
CT
Key Account Specialist, Quarry Park
Canadian Tire Corporation
Calgary, AB · Quarry Park
- Full-time
…of major clients. This role has a dual functionality: as a concierge providing excellent customer service to the employees of these major clients throughout the full sales cycle; and as an…
Added 5 hours ago
Corporate Security Guard - Overnight
GardaWorld
Vancouver, BC
Opportunities to build your security experience while developing valuable customer service, communication, and leadership skills
Added 5 hours ago
TN
Lifecycle Marketer
The New Network
Calgary, AB
- Full-time
…from initial entry through B2B2C channel partners to driving service attachment and revenue growth. In this hands-on role, you will work at the intersection of partner and customer needs,…
Added 5 hours ago
G
Corporate Security Guard - Overnight
GardaWorld
Vancouver, BC
- Full-time
Opportunities to build your security experience while developing valuable customer service, communication, and leadership skills
Added 6 hours ago
Concierge Security Guard - Commercial 1
GardaWorld
Hamilton, ON
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…
Added 6 hours ago
C
Receptionist/Concierge Line #3- 19.5 hours biweekly 8am-4pm, 4pm-8pm
Chartwell
Brantford, ON
- Part-time
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…

FirstService Residential Canada

Security Concierge

Markham, ON, Canada

Compensation: $18.05 / hour · Full-time

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Job details

Pay: Compensation: $18.05 / hour
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Monday to Friday 4:00pm to 12:00am

Site Location: Markham, ON

Compensation: $18.05 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, managing access, protecting confidential information, and providing exceptional customer service. Conduct property patrols, monitor building safety, respond to emergencies and alarms, enforce applicable rules, and complete required logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. Business, hospitality, or police/security studies are an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and communicate effectively in person and by phone.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety
Visitor Management
Problem Solving
Time Management

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
High School Diploma
Business
Hospitality
Police/Security Foundations
Customer Service
Resident Services
Access Control
Security Patrols
Emergency Response
Fire Alarms
Incident Reports
Occurrence Logs
Visitor Management
Vendor Access
Confidentiality
Building Safety
Property Management
Front Desk Security
Standing Orders
Standard Operating Procedures
Municipal Laws
Ontario Laws
Canadian Laws
First Aid and Medical Assistance

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