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Added 17 mins ago
II
Senior Marketing Specialist
Intercap Inc.
Toronto, ON
- Full-time
Review and route Domain Concierge tickets for .inc and .box (we treat support as a brand touchpoint, not a help desk)
Added 49 mins ago
SS
Concierge
Sienna Senior Living
ON · Oshawa, ON
- Part-time
…will make a meaningful difference in residents’ lives. As a Concierge, you'll cultivate a profound understanding of our residents and their unique lifestyles. Building rapport with…
Added 1 hour ago
HH
Pre-Construction Client Coordinator (Client Concierge)
HC Habitation
Châteauguay, QC
- $55,000 to $70,000 CAD / year
- Full-time
…prioritize transparency, structured planning, and exceptional client service throughout the entire design and building process. Our mission is to transform dreams into homes with honesty,…
Added 1 hour ago
SS
Concierge Non Union
Sienna Senior Living
Kingston, ON
- Part-time
…will make a meaningful difference in residents’ lives. As a Concierge, you'll cultivate a profound understanding of our residents and their unique lifestyles. Building rapport with…
Added 2 hours ago
AS
Business Concierge
Apple Self Storage
Aurora, ON
- $40,000 to $45,000 CAD / year
- Full-time
We're looking for a friendly, organized, and proactive Business Concierge to join our team! This role is much more than greeting visitors – you’ll be the go-to person for keeping our office…
Added 2 hours ago
AY
Cleaning service manager
At Your Service Cleaning & Concierge Inc.
Bracebridge, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Added 3 hours ago
DG
Senior Accountant, Privately Held Business Group
Doane Grant Thornton LLP
Oakville, ON
- Full-time
We are looking for a team player who is committed to providing the highest level of service to our clients and helping us build our reputation as the preferred business advisors in our…
Added 3 hours ago
Security Guard - Brockville and Surrounding Area
GardaWorld
Kingston, ON · Brockville, ON · Ottawa, ON
As a casual Security Guard, your role will vary depending on the day and special event. Whether it’s customer service, patrols, or surveillance, we need you to adapt with agility and…
Added 4 hours ago
UH
Axon CPA | Senior Manager
UpSourced HR
Lethbridge, AB
- Full-time
Peer review corporate year-end files, working with our Client Concierge
Added 4 hours ago
QM
Office Manager
Quantum Management Services Ltd.
Vaughan, ON
- $60,000 to $65,000 CAD / year
- Contract
- Provide support and coverage to the Concierge team as required
Added 4 hours ago
FR
Security Concierge
FirstService Residential Canada
Burlington, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 4 hours ago
AB
Agent de Service | Car Detailer
Avis Budget Group
Dorval, QC
- Full-time
…que nos clients. Que vous ayez de l'expérience en tant que concierge, gardien ou femme de ménage, que vous aimiez nettoyer et détailler ou que vous n'ayez aucune expérience du tout, nous…
Added 4 hours ago
A
Responsable gestion QSR (Intégrité du produit) / QSR Management Leader (Product Integrity)
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Suivre les sujets E2E QSR (Quality Survey Report) depuis les achats/usines jusqu'à l'ingénierie, l'organisation FAL et la navigabilité pour des actions potentielles en service ;
Added 4 hours ago
Casual Security Guard
GardaWorld
Belleville, ON · Picton, ON · Trenton, ON
As a casual Security Guard, your role will vary depending on the day and special event. Whether it’s customer service, patrols, or surveillance, we need you to adapt with agility and…
Added 4 hours ago
UH
Axon CPA | Senior Manager
UpSourced HR
Lethbridge, AB
- Full-time
Peer review corporate year-end files, working with our Client Concierge
Added 5 hours ago
C
Receptionist/Concierge
Chartwell
AB · Edmonton, AB
- Part-time
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 6 hours ago
AY
cleaning service manager
At Your Service Cleaning & Concierge Inc.
Bracebridge, ON
- Full-time
Added 7 hours ago
GD
DM Receptionist
George Derby Care Society
Burnaby, BC
- Up to $23 CAD / hour
- Part-time
Provides Concierge duties including but not limited to assisting residents and families with local service provider information, assistance with information available via the internet or…
Added 10 hours ago
RB
Client Experience Associate
Royal Bank of Canada
Surrey, BC
- Full-time
The RBC Dominion Securities branch located in South Surrey is seeking a Client Service Associate to deliver concierge level service for a high performing Advisory Team.
Added 12 hours ago
RD
Client Experience Associate
RBC Dominion Securities
Surrey, BC
- Full-time
The RBC Dominion Securities branch located in South Surrey is seeking a Client Service Associate to deliver concierge level service for a high performing Advisory Team.
Added 15 hours ago
Tactical Mall Security Guard
GardaWorld
Edmonton, AB
Not the job for you? Make sure to check out all our jobs! We also have concierge, surveillance and even casual roles available.
Added 16 hours ago
WA
Accounts Payable Concierge
We Are Social
Toronto, ON
- $42,000 to $52,000 CAD / year
- Full-time
Service & Communication (The "Concierge" Touch)
Added 17 hours ago
Fulfillment - Concierge Security Guard
GardaWorld
Cambridge, ON
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…
Added 18 hours ago
CG
Overnight Concierge & Housekeeping - Part Time
Compass Group Canada
Winnipeg, MB · Dugald, MB
- Part-time
Previous experience in hospitality, concierge service, housekeeping, customer service, or a similar environment is considered an asset.
Added 19 hours ago
PB
Key Leader
Poppy Barley Inc.
Calgary, AB
- Full-time
Serve as a Brand Concierge to achieve priorities in store, with customers as the primary focus. Spending time on the retail floor connecting with customers and your team

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Compensation: $ 18.25 / hour · Full-time

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Job details

Pay: Compensation: $ 18.25 / hour
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Monday 3:00pm - 11:00pm, Thursday 11:00pm - 7:00am, Friday 11:00pm - 11:00am, Sunday 11:00am - 11:00pm

Site Location: Toronto, ON

Compensation: $ 18.25 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and protecting confidential information. Maintain building security through patrols, access control, safety inspections, emergency response, and required daily logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds and to sit and stand for extended periods.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety Inspection
Vendor Access Coordination
Message Screening
Calm Under Pressure

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Customer Service
Resident Assistance
Access Control
Security Procedures
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Vendor Access
Confidentiality
Building Safety
Police Assistance
Medical Staff Assistance
Municipal Laws
Ontario Laws
Canadian Laws
Business
Hospitality
Police/Security Foundations

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