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Added 17 hours ago
FR
Weekend Heavy Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our…
Added 21 hours ago
GF
Customer Service Representative (Motivator) - Vaughan Metropolitan Centre
GoodLife Fitness
Vaughan, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 23 hours ago
WI
Night Auditor
Wickaninnish Inn
Tofino, BC
- Full-time
Assist at the Reception desk in the capacity of a Guest Services Representative/Reservations Agent whenever necessary.
Added 1 day ago
CL
Residence Services Representative
Campus Living Centres
Kingston, ON
- Part-time
The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen…
Added 1 day ago
BM
Front Desk Representative (Westin) - Winter - Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Front Desk Representatives at the Westin are the first point of contact for our lodging guests and the check in experience often sets the tone for a guest's stay. It isour vision to create…
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 1 day ago
CL
Residence Services Representative
Campus Living Centres
Oakville, ON
- Contract
The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen…
Added 1 day ago
TG
Planet Fitness - Overnight Member Services Representative - Part Time - Pickering
Taymax Group
Pickering, ON
- Part-time
Handle all front desk related activities including:
Added 1 day ago
GF
Customer Service Representative (Motivator) - Vaughan Milani and Highway 27
GoodLife Fitness
Vaughan, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 1 day ago
GF
Overnight Customer Service Representative (Motivator) – Saskatoon The Centre
GoodLife Fitness
Saskatoon, SK
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 1 day ago
FR
Heavy Duty Cleaner
FirstService Residential Canada
Oakville, ON
- Full-time
FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our…
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Burlington, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 1 day ago
B
Purchasing & Inventory Administrator – Head Office
Buckerfield's
Duncan, BC
- Full-time
…inventory across all retail locations. Serving as the primary front-desk administrative representative at Buckerfields’ Head Office and working closely with the Purchasing Director, you…
Added 1 day ago
P
Customer Service Representative
Paymentus
Richmond Hill, ON
- $20 to $22 CAD / hour
- Full-time
The CSR I is required to be working at their desk in front of their laptop for the duration of their shift (standing or sitting) with regular breaks.
Added 2 days ago
TU
Patient Service Representative - Miami County Clinic
The University of Kansas Health System
Pavilion 1, BC
- Full-time
Maintains clean, orderly front desk and waiting area.
Added 2 days ago
AI
Guest Services Agent
Accent Inns
Victoria, BC
- Full-time
Experience beneficial as customer service representative, receptionist, hospitality, tourism, retail
Added 2 days ago
FR
Weekend Security Concierge
FirstService Residential Canada
Aurora, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 days ago
CL
Residence Services Representative
Campus Living Centres
London, ON
- Full-time
The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen…
Added 2 days ago
CG
Security Spare Guard - Kitchener
Commissionaires Great Lakes
Kitchener, ON
- Part-time
As a front-line representative of our company and client’s site you must be highly reliable, work well under pressure, able to work with minimal supervision, have the ability to multitask…
Added 2 days ago
LH
Guest Experience Manager -FT- Chelsea - Toronto
Langham Hotel
Canada
- Full-time
Work closely with Housekeeping, Engineering, Security, and Front Desk teams to maintain the highest standards of presentation and functionality.
Added 2 days ago
TG
Planet Fitness - Member Services Representative - Part Time - Pembroke
Taymax Group
Pembroke, ON
- Part-time
Handle all front desk related activities including:
Added 2 days ago
TG
Planet Fitness - Overnight Member Services Representative - Part Time - London Northwest
Taymax Group
London, ON
- Part-time
Handle all front desk related activities including:
Added 2 days ago
GF
Customer Service Representative (Motivator) - Kitchener Fairway Plaza
GoodLife Fitness
Kitchener, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 2 days ago
A
Front Desk Representative (Westin) - Winter - Full Time
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Full-time
FRONT DESK REPRESENTATIVE (WESTIN) – WINTER – FULL TIME
Added 2 days ago
CD
Treatment Coordinator (Part time) – Davis Orthodontics Oakville
Canadian Dental Services Corporation
Oakville, ON
- Part-time
…addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with…

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Compensation: $18.50 / hour · Full-time

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Job details

Pay: Compensation: $18.50 / hour
Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Monday 3:00pm - 11:00pm, Thursday 11:00pm - 7:00am, Friday 11:00pm - 11:00am, Sunday 11:00am - 11:00pm

Site Location: Toronto, ON

Compensation: $18.50 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, managing messages, and coordinating authorized vendor access. Protect people and property through access control, patrols, safety checks, emergency response, enforcement of rules, and accurate daily documentation.

Requirements

A valid Ontario Security License is required, while a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds and to sit and stand for extended periods.

Skills

Customer Service
Communication
Organization
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Attention to Detail
Vendor Coordination
Building Safety

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Customer Service
Resident Assistance
Access Control
Security Procedures
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Confidentiality
Vendor Access
Building Safety
Visitor Management
Police Assistance
Medical Staff Assistance
Standing Orders
Standard Operating Procedures
Client Policies
Municipal Laws
Ontario Laws
Canadian Laws
Business
Hospitality
Police Foundations
Security Foundations

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