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Added 24 mins ago
Concierge
Optima Living
St. Albert, AB
Reporting to the General Manager or Administration Manager, the Concierge creates a warm, welcoming experience for residents, visitors, and team members, while supporting smooth day-to-day…
Added 2 hours ago
Casual Security Guard
GardaWorld
Belledune, NB · Miramichi, NB · Tracadie, NS
…this Casual position is perfect for someone who wants to gain experience, stay active, and possibly grow into a full-time…
Added 2 hours ago
Casual Security Guard
GardaWorld
Belledune, NB · Miramichi, NB · Tracadie-Sheila, NB · Tracadie, New
…this Casual position is perfect for someone who wants to gain experience, stay active, and possibly grow into a full-time…
Added 4 hours ago
SS
Concierge
Sunrise Senior Living
Blainville, QC · Sunrise de Fontainebleau
- Full-time
As a Concierge, you create the first impression of Sunrise - welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.
Added 4 hours ago
Concierge Security Guard
GardaWorld
Toronto, ON
Ready to suit up as a Concierge Security Guard
Added 2 days ago
A
Bell Captain (Part-Time)
AccorHotel
Toronto, ON
- Part-time
…dining facilities, local transportation alternatives, local visitor and tourist attractions. If unable to provide the required assistance, seeks out and refers to another resource for…
Added 2 days ago
Premier Corporate Security Guard
GardaWorld
Vancouver, BC
2+ years of experience in security, concierge, hospitality, or customer service.
Added 2 days ago
SS
Concierge- Permanent Part Time Weekends 2:00pm - 9:00pm
Sienna Senior Living
Keswick, ON
- Part-time
If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!
Added 3 days ago
Concierge Security Guard
GardaWorld
Toronto, ON
Ready to suit up as a Concierge Security Guard
Added 3 days ago
CS
Condominium Concierge
Condor Security Inc.
Toronto, ON
- Full-time
Previous experience in condominium concierge or customer service is an asset.
Added 3 days ago
FR
Concierge
FirstService Residential Canada
Burnaby, BC
- Part-time
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.
Added 3 days ago
FR
Concierge
FirstService Residential Canada
Vancouver, BC
- Part-time
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.
Added 3 days ago
G
Part Time Security Guard - Educational Facility (weekends)
GardaWorld
Toronto, ON
- Part-time
Ready to suit up as a Concierge Security Guard
Added 3 days ago
C
Seasonal Customer Service Representative - ROYALMOUNT
CARBONLEO
Montreal, QC
- Temporary
Under the supervision of the Customer Experience Supervisor, the employee helps ensure that the various experiences offered to visitors run smoothly and provides high-quality customer…
Added 3 days ago
RS
Security Guard - Access Control
Raw Security and Investigations Inc
Brampton, ON
- Full-time
Previous experience in access control, concierge, commercial or residential security.
Added 3 days ago
KR
Residential Concierge – Part-Time (Overnight)
Korecki Real Estate
Vancouver, BC
- Part-time
Previous experience in residential concierge services, security, hospitality, or customer service is preferred.
Added 3 days ago
KR
Residential Concierge – Part-Time (Weekends)
Korecki Real Estate
Vancouver, BC
- Part-time
Previous experience in residential concierge services, hospitality, security, or customer service is preferred.
Added 3 days ago
SS
Bilingual Security Concierge - Colombian Consulate, Calgary
Securiguard Services Ltd.
Calgary, AB
- Full-time
Previous experience in security, concierge, reception, hospitality, customer service, or a related field is considered an asset
Added 3 days ago
BR
Concierge (Part-Time)
BGO Real Estate
ON · Mississauga, ON
- Part-time
The Concierge is responsible for providing access and reception services to all visitors to the property and assisting residents with inquiries by providing personalized assistance and…
Added 4 days ago
SA
Guest Experience Specialist
Signature Aviation
Mississauga, ON
- Part-time
As a Guest Experience Specialist, you are often the first and last impression our guests have – making you an essential part of the Signature Aviation experience. In this highly visible,…
Added 4 days ago
SA
Guest Experience Specialist
Signature Aviation
Mississauga, ON
- Part-time
As a Guest Experience Specialist, you are often the first and last impression our guests have – making you an essential part of the Signature Aviation experience. In this highly visible,…
Added 4 days ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 4 days ago
Surveillance Security Guard
GardaWorld
Toronto, ON
Control access to secure areas and check visitor identification
Added 4 days ago
ML
Concierge Supervisor, Full Time
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
The hourly wage rate for this position is $26 . Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering…
Added 5 days ago
SI
Concierge
Shannex Incorporated
Ancaster, ON
- Full-time
We are searching for Full Time, Part Time and Casual Concierge to join our Parkland Ancaster team based in Ancaster, Ontario.

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Compensation: $ 18.05/ hour · Full-time

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Job details

Pay: Compensation: $ 18.05/ hour
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Monday to Thursday - 12:00am to 8:00am and Sunday - 12:00am to 12:00pm

Site Location: Toronto, ON

Compensation: $ 18.05/ hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, coordinating authorized vendor access, protecting confidential information, and providing front-desk customer service. Patrol the property, enforce safety and access procedures, respond to emergencies and alarms, and maintain required logs and incident reports.

Requirements

A valid Ontario Security License is required, while a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and communicate effectively in person and by phone.

Skills

Customer Service
Communication
Organization
Attention to Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety Inspection
Visitor Management
Message Screening
Vendor Access Coordination

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Customer Service
Resident Assistance
Access Control
Safety Procedures
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Occurrence Logs
Visitor Management
Vendor Access
Confidentiality
Building Inspections
Police Assistance
Medical Staff Assistance
Standing Orders
Standard Operating Procedures
Employee Handbook
Front Desk Software
Business
Hospitality
Police/Security Foundations

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