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Added 7 mins ago
PH
Patient Experience Manager
PhysioPlus Health Group
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Day to day, you’ll supervise our administrative team, lead weekly team meetings, and help onboard and train new front desk staff - all while making sure patients feel taken care of from the…
Added 7 mins ago
FH
Front Office Manager
Fairmont Hotels & Resorts
Toronto, ON
- Full-time
Seeking a dynamically motivated, multi-tasked individual for the position of Front Office Manager. Candidates should be goal oriented to be a future Front Office Director at a large hotel.…
Added 7 mins ago
CF
Program Coordinator, Client Services and Intake
Centre for Sexuality
Calgary, AB
- Full-time
…documentation, and processing payments. The role also provides front desk and general office administration, including inventory management, supply coordination, and building-related…
Added 7 mins ago
EC
Receptionist
ErinoakKids Center for Treatment and Development
Mississauga, ON
- Part-time
…in meeting overall goals and objectives. The Receptionist’s front-line duties and related administrative functions ensure client and staff needs are supported and that the client’s overall…
Added 52 mins ago
NW
Intake Coordinator - Admin Support (OBTP)
Newcomer Women's Services Toronto
Toronto, ON
- Full-time
Manage the front desk at the reception answering telephone and walk-in queries, accurately and efficiently by adhering to the agency’s customer service standards. The standards are defined…
Added 52 mins ago
KB
Customer Service Associate
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Answering front desk phone and directing calls
Added 1 hour ago
CG
Night Auditor - The C Hotel
Carmen's Group
Hamilton, ON
- Part-time
In this position, you’ll be a key point of contact for guests overnight while completing the daily front desk and reporting tasks that help the hotel start each morning smoothly.
Added 1 hour ago
R
Weekend Assignment Producer (English Services) (On-Site)
Radio-Canada
Regina, SK
- Full-time
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be…
Added 1 hour ago
C
Weekend Assignment Producer (English Services) (On-Site)
CBC/Radio-Canada
Regina, SK · Saskatoon, SK
- Full-time
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be…
Added 1 hour ago
M
Front Desk Agent
Marriott
Montreal, QC
- Full-time
…Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of…
Added 1 hour ago
AT
Front Desk Reception (Scarborough)
Axis Therapy & Performance
Toronto, ON · Scarborough, Ontario
- Part-time
…and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and…
Added 1 hour ago
TM
Administrative Assistant
Toronto Metropolitan University
Toronto, ON
- Temporary
Provides front-desk support including responding to emails, handling incoming posts, greeting visitors
Added 2 hours ago
Guest Service Agent
Northland Properties
Dartmouth, NS
Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
Added 2 hours ago
IM
Receptionist (Temporary Coverage: November 20, 2026 to January 22, 2027))
Independent Mechanical Supply Inc.
Toronto, ON · Etobicoke, Ontario
- Contract
Monitor the front counter to ensure customers have been greeted and looked after
Added 2 hours ago
AT
Front Desk Reception (Scarborough)
Axis Therapy & Performance
Toronto, ON · Scarborough, ON
- Part-time
…and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and…
Added 2 hours ago
TN
Senior Medical Office Administrator / Office Manager
The Natural Way Health Clinic
Waterloo, ON
- Full-time
You are comfortable balancing front-desk responsibilities with the coordination of daily administrative activities. You appreciate the importance of following established processes and…
Added 3 hours ago
JI
Customer Service Associate
J.D. Irving, Limited
St. John's, NL
- Part-time
Answering front desk phone and directing calls
Added 3 hours ago
Brand Ambassador - Youth Sports
Community Sports Partners
Toronto, ON · Etobicoke, Ontario
Keep the front desk area organized and inviting
Added 3 hours ago
Brand Ambassador - Youth Sports
Community Sports Partners
Toronto, ON
Keep the front desk area organized and inviting
Added 3 hours ago
Brand Ambassador - Youth Sports
Community Sports Partners
Mississauga, ON
Keep the front desk area organized and inviting
Added 4 hours ago
CS
Receptionist
Can-Tech Services
East Gwillimbury, ON
- Temporary
Ensure the Front Desk area is kept clean, presentable and in an orderly manner
Added 4 hours ago
AY
Brand Ambassador - Youth Sports
AGS Youth Soccer Club
Toronto, ON
- Full-time
Keep the front desk area organized and inviting
Added 4 hours ago
AY
Brand Ambassador - Youth Sports
AGS Youth Soccer Club
Toronto, ON · Etobicoke, ON
- Full-time
Keep the front desk area organized and inviting
Added 4 hours ago
AY
Brand Ambassador - Youth Sports
AGS Youth Soccer Club
Mississauga, ON
- Full-time
Keep the front desk area organized and inviting
Added 13 hours ago
BT
Client Service & Intake Administrator
Baker Tilly Canada
Iqaluit, NU
- Full-time
Provide reliable front-desk and intake coverage during tax season.

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Compensation: $19.00 / hour · Full-time

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Job details

Pay: Compensation: $19.00 / hour
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Week1: Monday, Tuesday, Friday, Saturday, Sunday, 7:00pm - 7:00am & Week 2: Wednesday, Thursday, 7:00pm - 7:00am

Site Location: Toronto, ON

Compensation: $19.00 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, managing messages, coordinating authorized vendor access, and providing directions and support. Protect people and property through patrols, access control, safety checks, emergency response, enforcement of rules, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds and to sit and stand for extended periods.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Vendor Access Coordination
Building Safety Inspection
Resident Assistance

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Access Control
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Log
Front Desk Software
Resident Services
Customer Service
Vendor Access
Confidentiality
Building Safety
Security Procedures
Police Assistance
Medical Staff Assistance
Property Management
Business
Hospitality
Police/Security Foundations

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