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Added 16 hours ago
EM
Customer Service Representative - Terrace
Enterprise Mobility
Terrace, BC
- $20.9 CAD / hour
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 18 hours ago
CC
Retail Services Representative Part Time Seasonal at Assiniboine Park
Compass Canada
Winnipeg, MB
- Part-time
Reporting to the Manager, Visitor & Retail Services, the Retail Service Representative (RSR) will work within our various retail outlets in the Park, including the Zoo and the spectacular…
Added 19 hours ago
Addiction Support Worker
Indwell
Cambridge, ON
…with coordinating and delivering mental health and addiction services to tenants. Providing or supporting in the treatment, rehabilitation, and support for individuals living in supportive…
Added 20 hours ago
S
Physiotherapist, Acute Rehab - BC Children’s Hospital & Sunny Hill Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
…Unit provides specialized, intensive inpatient rehabilitation services for children and youth recovering from serious health challenges, including acquired brain injuries, spinal cord…
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 day ago
EM
Customer Service Representative - Smithers
Enterprise Mobility
Smithers, BC
- $20.9 CAD / hour
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 1 day ago
FR
Heavy Duty Cleaner
FirstService Residential Canada
Mississauga, ON
- Full-time
As a Heavy Duty Cleaner, you’ll be responsible for consistently maintaining the cleanliness of all interior and exterior areas of the property to ensure owner and guest satisfaction.
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 day ago
T
Workplace Ambassador
TD
Vancouver, BC
- Full-time
Bring our spaces to life by keeping cafés, coffee stops, inclusive spaces, and meeting rooms guest-ready throughout the day
Added 1 day ago
FR
Weekend Light Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
As a Light Duty Cleaner, you’ll be responsible for consistently maintaining the cleanliness of all interior and exterior areas of the property to ensure owner and guest satisfaction.
Added 1 day ago
NC
Customer Experience Representative - Part Time - Winnipeg Airport
National Car Rental
Winnipeg, MB
- Part-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 1 day ago
CL
Residence Services Supervisor
Campus Living Centres
Coldstream, BC
- Full-time
Oversee and supervise the operations of the front desk and Residence Services Representative staff.
Added 1 day ago
CF
Seasonal Guest Services Representative - Contract (PT)
Cadillac Fairview
Toronto, ON · Etobicoke, ON
- Part-time
Deliver guest services programs on a daily basis to shoppers which includes: gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as…
Added 1 day ago
PR
Guest Services Representative (Seasonal)
Primaris REIT
Newmarket, ON
- Temporary
Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Upper Canada Mall in Newmarket, ON. If you have a genuine passion for…
Added 1 day ago
PR
Guest Services Representative x2 (Seasonal)
Primaris REIT
Peterborough, ON
- Temporary
As the Guest Services Representative, you will serve as the primary point of contact for customers and tenants and assist with various property programs and support. Your friendly demeanor,…
Added 1 day ago
FR
Light Duty Cleaner
FirstService Residential Canada
Oakville, ON
- Full-time
As a Light Duty Cleaner, you’ll be responsible for consistently maintaining the cleanliness of all interior and exterior areas of the property to ensure owner and guest satisfaction.
Added 1 day ago
EM
Customer Experience Representative - Part Time - Winnipeg Airport
Enterprise Mobility
Winnipeg, MB
- Part-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 1 day ago
R
CAPE - Researcher, Current Affairs (English Services) (On-Site)
Radio-Canada
Vancouver, BC
- Full-time
Pitch original story ideas and guest interviews for news and current affairs programming that deepen our community connections and elevate a range of voices
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Markham, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Mississauga, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Oakville, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 day ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Mississauga, ON
- Full-time
As a Security Concierge Supervisor, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated,…
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Oakville, ON
- Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 day ago
E
Customer Service Representative - Cold Lake
Enterprise
Cold Lake, AB
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Compensation: $19.00 / hour · Full-time

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Job details

Pay: Compensation: $19.00 / hour
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Week1: Monday, Tuesday, Friday, Saturday, Sunday, 7:00pm - 7:00am & Week 2: Wednesday, Thursday, 7:00pm - 7:00am

Site Location: Toronto, ON

Compensation: $19.00 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, managing messages, coordinating authorized vendor access, and providing directions and support. Protect people and property through patrols, access control, safety checks, emergency response, enforcement of rules, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds and to sit and stand for extended periods.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Vendor Access Coordination
Building Safety Inspection
Resident Assistance

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Access Control
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Log
Front Desk Software
Resident Services
Customer Service
Vendor Access
Confidentiality
Building Safety
Security Procedures
Police Assistance
Medical Staff Assistance
Property Management
Business
Hospitality
Police/Security Foundations

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