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Added 48 mins ago
A
Sales & Service Lead (Full-Time) - Carrefour Laval
ALO
Laval, QC
- Full-time
The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a…
Added 48 mins ago
A
Sales & Service Lead (Full-Time) - Carrefour Laval
ALO
Laval, QC
- Full-time
The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a…
Added 48 mins ago
A
Sales Associate (Full-Time) - Carrefour Laval
ALO
Laval, QC
- Full-time
The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest…
Added 48 mins ago
FOH - Cashier / Garnisher
Recipe Unlimited
Toronto, ON
…hands-on and our team works together to deliver the Perfect Guest Experience to our guests each and every time. We genuinely care about each Guest and every…
Added 1 hour ago
A
Sales Associate (Full-Time) - Carrefour Laval
ALO
Laval, QC
- Full-time
The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest…
Added 1 hour ago
Front liner
Recipe Unlimited
Vaughan, ON
All our Associates work together to help each other succeed. All our teams work together to deliver the Perfect Guest Experience to our Guests each and every time. At New York Fries, we…
Added 2 hours ago
NB
Retail Sales Associate (PT)
New Balance
Vaughan, ON
- Part-time
…meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold…
Added 2 hours ago
NB
Retail Sales Associate (Seasonal)
New Balance
Vaughan, ON
- Part-time
…meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold…
Added 2 hours ago
FR
Light Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
As a Light Duty Cleaner, you’ll be responsible for consistently maintaining the cleanliness of all interior and exterior areas of the property to ensure owner and guest satisfaction.
Added 2 hours ago
FR
Security Concierge
FirstService Residential Canada
Vaughan, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 2 hours ago
FR
Security Concirge
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 hours ago
Overnight Maintenance
McDonald's
Winnipeg, MB
Whether you are working in the kitchen, at the Drive-Thru, or at the front counter you are a part of a dynamic team that works together to deliver an exceptional guest experience.
Added 3 hours ago
FR
Patrol Guard
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 hours ago
FH
Residence Operations Associate
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
Resolve minor concerns and help create an exceptional Owner and Guest experience.
Added 3 hours ago
FR
Patrol Guard
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 hours ago
FR
Patrol Guard
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 hours ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 hours ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Mississauga, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 hours ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 hours ago
T+
Guest Services Supervisor - WorldMark Whistler Sundance Resort
Travel + Leisure Co.
Whistler, BC
- Full-time
As a Guest Services Supervisor, you’ll set the bar of excellence for your team every day. Through positive leadership, you’ll empower them to improve guest satisfaction by successfully…
Added 4 hours ago
GE
Sales Associate
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Gift Shop Manager, the Sales Associate is responsible for conducting and reconciling money transactions in an accurate and timely manner. Emphasis must be placed…
Added 5 hours ago
A
Sales & Service Lead (Full-Time) - Royalmount
ALO
Mont-Royal, QC
- Full-time
The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a…
Added 5 hours ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Waterloo, ON
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
Added 5 hours ago
NB
Seasonal Retail Sales Associate
New Balance
Ottawa, ON
- Part-time
…meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold…
Added 5 hours ago
NB
Retail Sales Associate PT (Seasonal)
New Balance
Niagara-on-the-Lake, ON
- Part-time
…meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold…

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Compensation: $18.50 / hour · Full-time

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Job details

Pay: Compensation: $18.50 / hour
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Monday 3:00pm - 11:00pm, Thursday 11:00pm - 7:00am, Friday 11:00pm - 11:00am, Sunday 11:00am - 11:00pm

Site Location: Toronto, ON

Compensation: $18.50 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and delivering exceptional customer service. Protect people and property through access control, patrols, emergency response, safety checks, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred; relevant college coursework in business, hospitality, or security is an asset. Candidates should communicate effectively, remain calm under pressure, and be able to lift 50 pounds and sit or stand for extended periods.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Vendor Coordination
Property Safety
Resident Assistance
Message Screening

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Access Control
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Customer Service
Resident Assistance
Vendor Access
Confidentiality
Building Safety
Security Procedures
Standing Orders
Standard Operating Procedures
Police Assistance
Medical Staff Assistance
Business
Hospitality
Police/Security Foundations
Property Management

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