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Added 2 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Brantford, ON
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 17 mins ago
LH
2600002876 - Registered Practical Nurse
Lakeridge Health
Ajax, ON
- Full-time
Current employment experience in medical/surgical units (minimum 1 yr);
Added 17 mins ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Winnipeg, MB
- Full-time
Are you passionate about delivering exceptional customer service in a fast-paced logistics environment? Join Kuehne+Nagel as a Customer Care Representative, Sea Logistics Import, where…
Added 17 mins ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 17 mins ago
BC
Customer Service Representative - Speedy Glass
Belron Canada inc
Mississauga, ON
- Full-time
You are the person who likes to set the tone for the customer’s experience. As a Customer Service Representative, you will create ease in a fast-paced, action-oriented role. You will enjoy…
Added 17 mins ago
B
Regional Operations Manager, Cleaning Services
BGIS
Calgary, AB
- Part-time
Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning…
Added 17 mins ago
H&
Client Ambassador (FT) - Scarborough Town Centre
Hillberg & Berk
Toronto, ON · Scarborough, ON
- Full-time
…for an individual with a passion for providing exceptional customer service for our customers. If you have a passion for sales, merchandising, promoting brand initiatives and supporting…
Added 47 mins ago
DG
Valet Attendant
Dilawri Group of Companies
Vancouver, BC
- Full-time
The Valet Attendant at Genesis Downtown Vancouver plays a key role in delivering a premium, customer-focused experience by serving as one of the first points of contact for guests visiting…
Added 47 mins ago
C
Financial Services Representative (Multiple Locations)
CIBC
Barrie, ON · Belleville, ON · Brampton, ON · Burlington, ON · Cornwall, ON · Hamilton, ON · Kingston, ON · London, ON · Milton, ON · Mississauga, ON · Niagara Falls, ON · Oakville, ON · Oshawa, ON · Ottawa, ON · Peterborough, ON · St. Catharines, ON · Toronto, ON · Vaughan, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 47 mins ago
C
Financial Service Representative
CIBC
Calgary, AB
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 47 mins ago
M
Senior Financial Analyst - Reporting and Database Management
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…database and reporting who has strong excel capability and with experience or an interest in using more advanced tools. The Group Benefits Advisor Rewards Program enables our sales teams to…
Added 1 hour ago
M
Technical Customer Service Representative
MDA
Richmond, BC
- Full-time
The Technical Client Services Representative (TCSR) works directly with our international customers to provide solutions to their geospatial information requirements. Working in a team…
Added 1 hour ago
CC
Financial Services Representative
Conexus Credit Union
La Ronge, SK
- Full-time
Don’t have banking experience? Not to worry; we have a great training program! This is an excellent opportunity for the customer service focused professional who has experience in retail,…
Added 1 hour ago
NF
District Sales Manager- GTA (Scarborough)
Neo Financial
Toronto, ON · Scarborough, Ontario
- Full-time
Strong understanding of and experience in managing Customer Acquisition Cost (CAC).
Added 1 hour ago
CF
Member Services Rep
Crunch Fitness Canada
Sarnia, ON
- $17.95 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 1 hour ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Edmonton, AB
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 hour ago
SW
ScotiaMcLeod Senior Associate
Scotia Wealth Management
Montreal, QC
- Full-time
Approval as a Registered Representative (RR) with the Canadian Investment Regulatory Organization (CIRO)
Added 1 hour ago
SW
ScotiaMcLeod Administrative Associate, Laval
Scotia Wealth Management
Laval, QC
- Full-time
Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
Added 1 hour ago
CS
Inside Sales Representative
Certified Sales and Rentals
Saskatoon, SK
- Full-time
Certified Sales & Rentals is growing, and we're on the lookout for a passionate, detail driven Inside Sales Representative, whose primary responsibilities are processing order desk sales,…
Added 1 hour ago
DR
Sales Representative
DMC Recruitment Group
Toronto, ON
- Full-time
This is an opportunity to join a collaborative, customer-focused organization where strong relationships, product knowledge, and a solutions-oriented approach are central to success.
Added 1 hour ago
ZR
Concierge
Zen Residential Ltd.
AB · Edmonton, AB
- Full-time
Previous experience as a concierge, front desk attendant, or customer service representative is preferred.
Added 1 hour ago
SG
Junior Technical Support Specialist
SOLV4EX Group
Richmond, BC
- Full-time
The ideal candidate brings customer-facing experience, a strong electrical inclination, and a willingness to learn. Formal electrical training is not required but considered an asset. The…
Added 1 hour ago
JR
Warranty & Customer Service Representative - Sporting Good Apparel
JRoss Retail Recruiters
AB · Edmonton, AB
- $42,000 to $44,000 CAD / year
- Full-time
As the Warranty & Customer Service Representative, you will serve as a primary point of contact for customers regarding warranty inquiries, product issues, and service requests. You will…
Added 1 hour ago
CC
Assistant Route Service Sales Representative (4-Day Workweek)
Cintas Canada
Abbotsford, BC
- Full-time
Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and…
Added 1 hour ago
R
Outside Sales Rep - ICI Division (Calgary)
RONA
Calgary, AB
- Full-time
Reporting to the Director, Industrial, Commercial and Institutional Sales, the Outside Sales Representative is responsible for account management of assigned accounts, including, price…

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Compensation: $18.25 / hour · Full-time

Apply About employer

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Job details

Pay: Compensation: $18.25 / hour
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Tuesday to Friday 4:00pm - 12:00am, Saturday 12:00pm - 12:00am

Site Location: Toronto, ON

Compensation: $18.25 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

Apply About employer

More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and maintaining confidentiality. Protect people and property through access control, routine patrols, emergency response, safety checks, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds and to sit and stand for extended periods.

Skills

Customer Service
Communication
Organization
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Attention to Detail
Vendor Coordination
Building Safety
Problem Solving
Calm Under Pressure

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Customer Service
Resident Assistance
Access Control
Vendor Access Scheduling
Confidentiality
Building Patrols
Property Protection
Emergency Response
Fire Alarms
Safety Procedures
Incident Reports
Daily Occurrence Logs
Front Desk Software
Visitor Management
Municipal Laws
Ontario Laws
Canadian Laws
Police Assistance
Medical Staff Assistance
Business
Hospitality
Police/Security Foundations

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