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Added 2 mins ago
Residence Steward
University of Toronto
Toronto, ON
…the Residence Steward supports the operation of the residence front desk and provides guidance to the Front Desk Porter team. As part of the Woodsworth College Residence team in the Office…
Added 17 mins ago
EC
Receptionist (All Sites)
ErinoakKids Centre for Treatment and Development
Oakville, ON
- Contract
…in meeting overall goals and objectives. The Receptionist’s front-line duties and related administrative functions ensure client and staff needs are supported and that the client’s overall…
Added 1 hour ago
W
General Merchandise Associate
Walmart
Selkirk, MB
- Part-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 1 hour ago
Night Auditor
Northland Properties
Langley (District), BC · Langley, BC
…reports. They are required to work through the night shift on the front…
Added 1 hour ago
TG
Planet Fitness - Member Services Representative - Part Time - Dartmouth
Taymax Group
Dartmouth, NS
- Part-time
Handle all front desk related activities including:
Added 1 hour ago
TG
Planet Fitness - Overnight Member Services Representative - Part Time - Westdale Mall
Taymax Group
Mississauga, ON
- Part-time
Handle all front desk related activities including:
Added 1 hour ago
FH
Fairmont Gold Assistant Manager Full-time
Fairmont Hotels & Resorts
Victoria, BC
- Full-time
Previous proven supervisory experience and 1 year of Front Desk experience
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Sylvan Lake, AB
- Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 1 hour ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Rosemère, QC
- Contract
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 1 hour ago
WC
General Merchandise Associate
Walmart Canada
Selkirk, MB
- Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 1 hour ago
WC
(CAN) Customer Service Desk Associate
Walmart Canada
Fredericton, NB
- Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Hamilton, ON
- Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Hamilton, ON
- Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Ottawa, ON
- Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 2 hours ago
CL
Resident Experience Manager - CLC
Campus Living Centres
Hamilton, ON
- Full-time
Lead the front desk teams and provide scheduling
Added 2 hours ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 hours ago
FR
Security Concierge
FirstService Residential Canada
Mississauga, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 hours ago
W
(CAN) General Merchandise Associate
Walmart
Ottawa, ON
- Part-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 2 hours ago
W
(CAN) General Merchandise Associate
Walmart
Sylvan Lake, AB
- Part-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 2 hours ago
W
(CAN) Associé, marchandise générale
Walmart
Rosemère, QC
- Part-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 2 hours ago
W
(CAN) Customer Service Desk Associate
Walmart
Fredericton, NB
- Full-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and…
Added 2 hours ago
Front Store - Clerk Front Store
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Upper Tantallon, NS
Added 2 hours ago
GF
Customer Service Representative (Motivator ) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 2 hours ago
FR
Security Concierge
FirstService Residential Canada
Richmond Hill, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 hours ago
CL
General Manager - Off Campus
Campus Living Centres
Guelph, ON
- Full-time
The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources,…

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Compensation: $18.50 / hour · Full-time

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Job details

Pay: Compensation: $18.50 / hour
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Monday 4:00pm - 12:00am, Friday 12:00am - 8:00am, Saturday 12:00am - 12:00pm, Sunday 12:00pm - 12:00am

Site Location: Toronto, ON

Compensation: $18.50 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, coordinating authorized vendor access, and providing directions and support. Protect people and property through access control, routine patrols, emergency response, safety checks, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds and sit or stand for extended periods.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Calmness Under Pressure
Resident Assistance
Vendor Access Coordination
Building Safety Inspection
Message Screening

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Customer Service
Resident Assistance
Access Control
Vendor Access
Guest Privacy
Confidentiality
Building Patrols
Property Protection
Emergency Response
Fire Alarms
Safety Procedures
Incident Reports
Daily Occurrence Logs
Front Desk Software
Police Assistance
Medical Staff Assistance
Municipal Laws
Ontario Laws
Canadian Laws
Business
Hospitality
Police/Security Foundations

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