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Added 1 min ago
CF
Bilingual Inside Sales/Customer Service Representative
Columbia Forest Products
Kitchener, ON
- Full-time
The Inside Sales/Customer Service representative must first work as a team with the Field Sales Reps in prospecting potential customers, determining current customer needs, servicing the…
Added 1 min ago
SRCE-26-655, EREC, Term Building Operator
Nova Scotia Regional Centres for Education & CSAP
St. Peter's, NS
…for more than one position, may rank their applications in order of preference. Please also indicate if you wish to be considered for subsequent arising…
Added 1 min ago
C
Account Representative
CDW
Toronto, ON
- Full-time
…industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 1 min ago
C
Account Representative
CDW
Toronto, ON
- Full-time
…industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 1 min ago
C
Account Representative
CDW
Calgary, AB
- Full-time
…industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 46 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Canada
- Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 46 mins ago
CH
Surgical Booking Coordinator
Clearpoint Health Network Inc.
Calgary, AB
- Full-time
…forms as soon as they are received to confirm the number and order of cases and to ensure equipment requests are…
Added 46 mins ago
CH
Medical Device Reprocessing Technician
Clearpoint Health Network Inc.
New Westminster, BC
- Part-time
…ensure that reusable medical devices are in proper working order, perform biological indicator, chemical indicator and other quality assurance testing and report problems to the supervisor.…
Added 46 mins ago
CH
Medical Device Reprocessing Technician 0.8
Clearpoint Health Network Inc.
Calgary, AB
- Full-time
…ensure that reusable medical devices are in proper working order, perform biological indicator, chemical indicator and other quality assurance testing and report problems to the…
Added 46 mins ago
M
Manulife Bank, Contact Centre Supervisor
Manulife
Montreal, QC
- Full-time
…standards through effective coaching, mentoring, and performance management, all while maintaining a strong customer focus. The Supervisor is a positive role model, offering robust support…
Added 1 hour ago
NB
Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
…adopt a friendly approach and use your analytical skills in order to offer a people-centric experience for branch…
Added 1 hour ago
NB
Business Development Representative
National Bank of Canada
Toronto, ON
- Full-time
As a Business Development Representative (Internal Distribution) you will proactively identify and qualify Advisors and Financial Planners throughout the National Bank Branch Network for…
Added 1 hour ago
PS
Order Desk Coordinator
Porcea Stone
Bolton, ON
- Full-time
· Confirm order details and clarify discrepancies or missing information with the customer or sales representative before releasing an order.
Added 1 hour ago
NB
Banking advisor
National Bank of Canada
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
…adopt a friendly approach and use your analytical skills in order to offer a people-centric experience for branch…
Added 1 hour ago
Sr. Manager, Finance
Chiesi Group
Toronto, ON
Serve as the senior Finance representative for the Canadian affiliate, providing independent financial leadership, governance and decision support to local management and global…
Added 1 hour ago
Customer Service Representative
Cargill
Elm Creek, MB
The Customer Service Representative, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring…
Added 1 hour ago
VE
Customer Fulfillment Representative
Veolia Environnement SA
Oakville, ON
- Full-time
nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group
Added 1 hour ago
GC
Site Administrator with Leasing
Greenwin Corp.
Toronto, ON
- Full-time
Assist with property inspections, both routine and move-in/move-out. Document findings and communicate any necessary actions to management and site team.
Added 1 hour ago
LC
Credit Representative ( Parental leave replacement)
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Full-time
The Credit Representative is responsible for managing the release of customer orders and collection of payment for an assigned portfolio of accounts. The Credit Representative works closely…
Added 2 hours ago
M
Customer Service Representative
Motion
Sudbury, ON · Lively, ON
- Full-time
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Added 2 hours ago
V|
Customer Fulfillment Representative
Veolia | Water Tech
Oakville, ON
- Full-time
nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group
Added 2 hours ago
JW
Bilingual Customer Service Representative
Jamieson Wellness Inc.
Windsor, ON
- $45,700 to $68,500 CAD / year
- Full-time
We are seeking a detail-oriented and proactive Customer Service Representative to join our operations team.You will own the end-to-end customer order lifecycle, for initial entry through to…
Added 2 hours ago
JW
Customer Service Representative
Jamieson Wellness Inc.
Windsor, ON
- $45,700 to $68,500 CAD / year
- Contract
We are seeking a detail-oriented and proactive Customer Service Representative to join our operations team. You will own the end-to-end customer order lifecycle, for initial entry through…
Added 2 hours ago
CF
Outside Sales Representative - Food Distribution (GTA)
CTS Foods Brokers Inc
Remote, Canada
- Full-time
- Remote
Outside Sales Representative – Food Distribution (GTA)
Added 2 hours ago
Project Manager
ATS Automation
Cambridge, ON
Responsible for projects from receipt of purchase order through final installation and final customer acceptance.

FirstService Residential Canada

Security Concierge

Oakville, ON, Canada

Compensation: $18.50/ hour · Full-time

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Job details

Pay: Compensation: $18.50/ hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Thursday - 11:00pm to 7:00am , Friday - 11:00pm to 11:00am, Sunday- 11:00am to 11:00pm and Monday - 3:00pm to 11:00pm

Site Location: Oakville, ON

Compensation: $18.50/ hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, managing access, screening messages, and providing exceptional customer service. Protect people and property through patrols, safety checks, emergency response, enforcement of site rules, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds and to sit and stand for extended periods.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety
Visitor Management
Vendor Coordination
Situational Awareness

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Access Control
Resident Services
Customer Service
Visitor Management
Vendor Access
Confidentiality
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Building Safety
Hazard Identification
Site Procedures
Standing Orders
Police Assistance
Medical Staff Assistance
Business
Hospitality
Police/Security Foundations

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