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Added 11 mins ago
FR
Security Concierge
FirstService Residential Canada
Mississauga, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 11 mins ago
A
Seasonal Sales Associate
Ardene
Hamilton, ON
- $17.95 CAD / hour
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 11 mins ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 11 mins ago
LV
KEY HOLDER-EN
La Vie En Rose
Victoria, BC
- Part-time
Being part of a family-owned business committed to the community
Added 11 mins ago
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Maintenance Cleaner
Veolia | North America
AB · Edmonton, AB
- Full-time
Strong customer service attitude and commitment to providing exceptional customer service and quality results.
Added 11 mins ago
AF
Client Service Representative - Sherwood Park Wye Garden
ATB Financial
Sherwood Park, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 11 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Victoria, BC
- Full-time
…runs smoothly and that your team provides the best possible customer service. When you’re working as acting manager, your tasks will include meeting overall goals, maintaining our corporate…
Added 11 mins ago
TS
Transportation Customer Service Manager
TalentSphere Staffing Solutions
Mississauga, ON
- Full-time
Our Client is a growing transportation and logistics company committed to providing reliable, customer-focused freight solutions across Canada and beyond. Through our asset-based fleet,…
Added 11 mins ago
FH
Golf Leadership Opportunities - Springs/Summer 2027
Fairmont Hotels & Resorts
Banff, AB
- Temporary
…supporting inventory and rental operations, and ensuring efficient service delivery while contributing to the overall success of the Golf…
Added 11 mins ago
KB
Cashier
Kent Building Supplies
Shediac, NB
- Part-time
As a Cashier/ Customer Service Associate, you are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized…
Added 11 mins ago
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Technical Service Representative, Electrical
Komatsu
Sparwood, BC
- Full-time
Document service work, failures, and field issues accurately and on time
Added 11 mins ago
AA
Territory Manager, Facial Aesthetics (North Shore of Montreal)
Allergan Aesthetics, an AbbVie Company
Blainville, QC
- Full-time
Joining Allergan Aesthetics (AA), an AbbVie company means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients’ lives. AA exists to…
Added 11 mins ago
FH
Server, Notch8 Speakeasy - Seasonal, Full-Time
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
- Temporary
…nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as…
Added 11 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 11 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 11 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 11 mins ago
FR
Operations Coordinator - Client Service Administration and Process Support
Fitch Ratings
Toronto, ON
- $45,000 to $55,000 CAD / year
- Full-time
Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and…
Added 11 mins ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
The primary focus for the CSM (Customer Service Management) Buyer position is to ensure on-time delivery of parts to the required date of the Operation teams.
Added 11 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 11 mins ago
FR
Junior Building Manager
FirstService Residential Canada
Langley (District), BC · Langley, BC
- Full-time
…common areas of the residential building, as well as provide customer service to the residents when needed. Associates most successful in this role have keen attention to detail, a high…
Added 11 mins ago
FH
Bartender, Notch8 Champagne Bar - Seasonal, Full-Time
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
- Temporary
…nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as…
Added 11 mins ago
FR
Building Manager
FirstService Residential Canada
Langley (District), BC · Langley, BC
- Full-time
Strong customer service and communication skills, verbally and in writing with residents, clients and support staff
Added 11 mins ago
O
Logistics Specialist, Ground
Omnitrans
Toronto, ON
- Full-time
…dimensions, where collaboration and continuous improvement are part of your day-to-day, and where you have a direct impact on the customer experience, you are at the right place…
Added 11 mins ago
TD
Snow Plow Operator
The Davey Tree Expert Company
Brantford, ON
- Part-time
Do you want to be a part of a fun, detail and customer-oriented team? Antler Services, a Davey Tree Company, is searching for an ON CALL Snow Plow Operator for the upcoming winter season.…
Added 11 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saskatoon, SK
- Full-time
…runs smoothly and that your team provides the best possible customer service. When you’re working as acting manager, your tasks will include meeting overall goals, maintaining our corporate…

FirstService Residential Canada

Security Concierge

Toronto, ON, Canada

Compensation: $19.00 / hour · Full-time

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Job details

Pay: Compensation: $19.00 / hour
Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Monday - Friday, 10:00am - 6:00pm

Site Location: Toronto, ON

Compensation: $19.00 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, managing messages, and coordinating authorized vendor access. Protect people and property through patrols, access control, emergency response, safety checks, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, while a high school diploma or equivalent is preferred. Business, hospitality, or police/security foundation college courses are an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and communicate effectively in person and by phone.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety
Visitor Management
Vendor Scheduling
Problem Solving

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Customer Service
Resident Assistance
Access Control
Vendor Access Scheduling
Visitor Management
Confidentiality
Building Patrols
Parking Area Patrols
Perimeter Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Safety Procedures
Building Inspections
Police Assistance
Medical Staff Assistance
Municipal Laws
Ontario Laws
Canadian Laws
Business
Hospitality
Police/Security Foundations

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